Helpdesk Coordinator
3 weeks ago
Client Details
Our client is a global leader in commercial real estate services and investments.
Description
- Manage the call log system by logging tickets, tracking issues and assigning tickets to the suitable teams
- Maintain client communication via email, calls and other channels
- Compile helpdesk reports on volume, resolution time, client satisfaction and other key metrics
- Identify opportunities for improvement
- Assist with monthly client reports
- Obtain quotes and facilitate POs
- Ensure RAMS and competencies are received from contractors
- Provide reception cover as and when is needed
Profile
- 1 to 2 years experience of a Facilities of helpdesk environment is ideal
- Confident and a strong communicator
- Good Administrative and computer skills
- Excellent telephone manner
- Organised and calm in busy environments
- Experience of Purchase order management
- Good Excel skills
Job Offer
- Fantastic career growth
- Huge learning opportunity
- £22,000 pa
- Company benefits
Note: must be commutable to the Salford area and be on site 5 days per week, standard office hours
-
Helpdesk Coordinator
1 day ago
Manchester, United Kingdom mydentist Full time**Facilities Helpdesk Coordinator** - ** A full-time and permanent role**: - **To be based in our Support Centre in Kearsley (M26 1GG) with free parking and canteen facilities on-site**: - **Supporting a busy team within our Facilities and Property department with lots of development and progression opportunities** **What is the Role?** The Facilities...
-
Helpdesk Coordinator
4 weeks ago
Manchester, United Kingdom 4Way Recruitment Full time**Helpdesk - Procurement** **Manchester** **The Company**: One of the leading providers in the Fire and Security industry in the UK, the company has built a solid reputation based on their commitment to provide only the highest quality of products and service. The company are looking for an experienced Help Desk Coordinator to join the...
-
Helpdesk Coordinator
3 weeks ago
Manchester, United Kingdom Michael Page Full timeTo support and assist with all Helpdesk operations and provide comprehensive administrative support to the team. Client DetailsOur client is a global leader in commercial real estate services and investments.Description- Manage the call log system by logging tickets, tracking issues and assigning tickets to the suitable teams- Maintain client communication...
-
Helpdesk Coordinator
3 weeks ago
Manchester, United Kingdom Michael Page Full timeTo support and assist with all Helpdesk operations and provide comprehensive administrative support to the team. Client Details Our client is a global leader in commercial real estate services and investments. Description - Manage the call log system by logging tickets, tracking issues and assigning tickets to the suitable teams - Maintain client...
-
Helpdesk Coordinator
2 weeks ago
Manchester, United Kingdom Michael Page Full timeTo support and assist with all Helpdesk operations and provide comprehensive administrative support to the team. Client Details Our client is a global leader in commercial real estate services and investments. Description - Manage the call log system by logging tickets, tracking issues and assigning tickets to the suitable teams - Maintain client...
-
Helpdesk Coordinator
4 weeks ago
Manchester, United Kingdom OCS Group Full time**About The Role**: We are currently seeking an enthusiastic and highly organized Customer Service Coordinator to provide excellent support to both our internal and external customers through the OCS Helpdesk. In this role, you will manage a high volume of transactions using various communication methods, such as telephony and web traffic, for a facilities...
-
Helpdesk Coordinator
4 weeks ago
Manchester, United Kingdom O.C.S. Full timeAbout The Role*** We are currently seeking an enthusiastic and highly organized Customer Service Coordinator to provide excellent support to both our internal and external customers through the OCS Helpdesk. In this role, you will manage a high volume of transactions using various communication methods, such as telephony and web traffic, for a facilities...
-
Helpdesk Planner/scheduler
1 month ago
Manchester, United Kingdom RX Plus Facilities Full time**Job Description: Helpdesk Planner/Scheduler**: **Client**: Mitie Group Ltd **Location**: ATLAS BUSINESS PARK, WYTHENSHAWE, Manchester, GREATER MANCHESTER, North West England, M225PR, United Kingdom **Category**: Helpdesk Planner/Scheduler **Temporary Position**: This position is temporary and will start on 06/03/2024 and end on 28/05/2024. The shift...
-
Helpdesk Coordinator
3 weeks ago
Manchester, United Kingdom Michael Page Full timeTo support and assist with all Helpdesk operations and provide comprehensive administrative support to the team. Client Details Our client is a global leader in commercial real estate services and investments. Description Manage the call log system by logging tickets, tracking issues and assigning tickets to the suitable teamsMaintain client...
-
Helpdesk Procurement
4 weeks ago
Manchester, United Kingdom 4Way Recruitment Ltd Full time**Helpdesk - Procurement** **Manchester** **The Company**: One of the leading providers in the Fire and Security industry in the UK, the company has built a solid reputation based on their commitment to provide only the highest quality of products and service. The company are looking for an experienced Help DeskCoordinator to join the...
-
Helpdesk Coordinator
1 month ago
Manchester, United Kingdom Michael Page Property & Construction Full timeTo support and assist with all Helpdesk operations and provide comprehensive administrative support to the team. Client Details Our client is a global leader in commercial real estate services and investments. Description - Manage the call log system by logging tickets, tracking issues and assigning tickets to the suitable teams - Maintain client...
-
Property Maintenance Helpdesk Supervisor
5 days ago
Manchester, United Kingdom Hesketh James Full timeRole: Maintenance Helpdesk Supervisor - Property Location: Manchester Salary: £30,000 to £33,000 per anum / Potential for Hybrid working. We are recruiting for a Maintenance Helpdesk Supervisor to join a fast-growing, people focused and tech savvy Property Management Company. This exciting role will lead and manage the property maintenance team and...
-
Helpdesk Coordinator
4 weeks ago
Manchester, United Kingdom Michael Page (UK) Full timeAbout Our Client Our client is a global leader in commercial real estate services and investments. Job Description - Manage the call log system by logging tickets, tracking issues and assigning tickets to the suitable teams - Maintain client communication via email, calls and other channels - Compile helpdesk reports on volume, resolution time, client...
-
Property Maintenance Helpdesk Supervisor
4 days ago
Manchester, United Kingdom Hesketh James Full timeRole: Maintenance Helpdesk Supervisor - PropertyLocation: ManchesterSalary: £30,000 to £33,000 per anum / Potential for Hybrid working.We are recruiting for a Maintenance Helpdesk Supervisor to join a fast-growing, people focused and tech savvy Property Management Company.This exciting role will lead and manage the property maintenance team and liaise with...
-
Facilities Coordinator
1 month ago
Manchester, United Kingdom Mace Operate Limited Full timeFacilities Coordinator Ref: 29941 Manchester The Opportunity We are seeking a highly organized and detail-oriented Facilities Coordinator to join our team. As a Facilities Coordinator, you will be responsible for ensuring the smooth operations of our facilities and maintaining a safe and functional work environment for our employees. This role requires...
-
Helpdesk Administrator
6 days ago
Wythenshawe, Greater Manchester, United Kingdom Personnel Solutions (Midlands) Ltd Full timeHelpdesk Administrator Manchester M90£12.93 Per Hour 8am-5pm 3 months Responsibilities: * log / chasing faults/ maintenance through the inhouse systems * Input client data and complete the registration process accurately and timely * Make appointment bookings and amendments. * Provide admin support * Coordinate courier services in and out of the...
-
Facilities Coordinator
3 weeks ago
Manchester, United Kingdom Mace Operate Limited Full timeFacilities Coordinator Ref: 29941 ManchesterThe OpportunityWe are seeking a highly organized and detail-oriented Facilities Coordinator to join our team.As a Facilities Coordinator, you will be responsible for ensuring the smooth operations of our facilities and maintaining a safe and functional work environment for our employees. This role requires strong...
-
Facilities Coordinator
3 weeks ago
Manchester, United Kingdom Mace Operate Limited Full timeFacilities Coordinator Ref: 29941 Manchester The Opportunity We are seeking a highly organized and detail-oriented Facilities Coordinator to join our team. As a Facilities Coordinator, you will be responsible for ensuring the smooth operations of our facilities and maintaining a safe and functional work environment for our employees. This role requires...
-
Facilities Coordinator
5 days ago
Manchester, United Kingdom Macro Full timeFacilities Coordinator Ref: 29941 ManchesterScroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.The OpportunityWe are seeking a highly organized and detail-oriented Facilities Coordinator to join our team. As a Facilities Coordinator, you will be responsible for ensuring...
-
Facilities Coordinator
4 weeks ago
Manchester, United Kingdom Macro Full timeFacilities Coordinator Ref: 29941 ManchesterQualifications, skills, and all relevant experience needed for this role can be found in the full description below.The OpportunityWe are seeking a highly organized and detail-oriented Facilities Coordinator to join our team. As a Facilities Coordinator, you will be responsible for ensuring the smooth operations of...