Helpdesk Planner/scheduler
2 weeks ago
**Job Description: Helpdesk Planner/Scheduler**:
**Client**:
Mitie Group Ltd
**Location**:
ATLAS BUSINESS PARK, WYTHENSHAWE, Manchester, GREATER MANCHESTER, North West England, M225PR, United Kingdom
**Category**:
Helpdesk Planner/Scheduler
**Temporary Position**:
This position is temporary and will start on 06/03/2024 and end on 28/05/2024. The shift will start at 08:00:00 and end at 17:00:00. You will be paid per shift worked.
**Responsibilities**:
As a Helpdesk Planner/Scheduler, you will be responsible for coordinating and scheduling helpdesk activities. This includes:
- Creating and maintaining schedules for helpdesk staff
- Monitoring and tracking helpdesk activities
- Communicating with clients to schedule service visits
- Providing support to helpdesk staff as needed
**Qualifications**:
To be successful in this role, you should have:
- Previous experience in a helpdesk or customer service role
- Strong organizational skills
- Excellent communication skills
- Ability to work in a fast-paced environment
**Benefits**:
Working as a Helpdesk Planner/Scheduler with Mitie Group Ltd offers several benefits, including:
- Competitive pay rates
- Opportunity to work with a leading facilities management company
- Potential for career growth and development
- Supportive team environment
**How to Apply**:
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