![Hawk 3 Talent Solutions](https://media.trabajo.org/img/noimg.jpg)
Customer Service Administrator
3 weeks ago
**Customer Service Administrator**
**Hadleigh, Suffolk IP7**
**£20000 - £23000**
Permanent role
Hawk 3 Talent Solutions are looking for an experienced Customer service professional to join a well-established company based in Hadleigh, Suffolk.
**The Role**
A processing/support position assisting the customer service team on some key customer accounts within the business. Very much a process supporting role, accurately processing data within our ERP system. Success and speed of growth within our company is very much dependent on your interest of gaining product knowledge, focus, accuracy, commitment and of course determination.
**Duties**
- Supporting our customer service team
- Accurately completing processes as per departmental work instructions: o Processing of purchase orders
- Processing of sales orders
- Picking of stock
- Processing of delivery notes against call offs
- Processing/checking of invoicing
- Gathering data/relaying reports based on stock, purchasing and sales, both past and future
- Working with excel trailer planner/calculator
- Communicating well with other teams of the business
- Gaining knowledge of our Sage 200 system
- Adhere to the Company’s policies and procedures, departmentally and companywide
**Skills/Knowledge/Experience**
- Ability to organise, multitask and prioritise workload under strict deadlines within a fast-paced team
- Accuracy and attention to detail is a must
- Ability to focus on the job in hand and complete
- Mathematical
- Great communicator both internally and externally
- A flexible team worker, supporting colleagues of all levels, no matter what task is in hand
- A genuine desire to achieve, excel and evolve with a professional, positive outlook
- MS office experience
**Benefits**
- Perk Box membership
- Improshare 6 monthly bonus scheme
- Company contributing pension scheme
- 25 days holiday, plus bank holidays
Hawk 3 Talent Solutions are acting as an employment agency on behalf of it’s client.
**Job Type**: Permanent
**Salary**: £20,000.00-£23,000.00 per year
**Benefits**:
- On-site parking
- Sick pay
Schedule:
- Day shift
Work Location: One location
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