Customer Service Advisor

3 weeks ago


Hadleigh, United Kingdom Gallagher Bassett International Full time

_Based in our Hadleigh (Essex) or Ipswich (Suffolk) office, Claims Settlement Agencies Limited are looking for Customer Service Advisor to join our fast growing team._
- *No experience required and full training will be given*_

**Primary Responsibilities**:

- Answering customer enquiries over the telephone
- Communicating with customers regarding their insurance policy
- Entering customers’ information onto internal system.
- To accept telephone calls from prospective clients and explain terms and conditions of policies before quoting premium. Take all details and offer the best policy suitable for their needs
- Keeping records and sending out renewal letters to agents on our products when requested
- To screen clients with pre-existing medical conditions via the Medical Screening System and either accept or decline cover for the medical condition, and then process accordingly
- Handling and escalate complaints to relevant team members where necessary

**Essential Skills**:
Full training will be given, however a background in one of the following fields maybe an advantage:

- Office administration,
- Call centre environment,
- Customer service,
- Insurance

We are looking for a passionate customer focused individuals who are keen to work in a customer service environment and be part of a growing company. This role has the potential to move through the company and into our growing claims department.

**Why CSA Ltd?**

CSA Ltd are a specialist independent Third Party Administrator based in Hadleigh, Essex. Registered & regulated by the Financial Conduct Authority. For over 30 years CSA Ltd have been providing bespoke services for some of the UK’s largest insurers, underwriting agencies & brokers. CSA Ltd is led by an experienced team which combines customer focus, high quality service values & an unbeatable passion for the job in hand. This is what makes us one of the market-leading claims handlers and customer service providers.

We are proud of our company values; we value our people as our most important asset. We invest substantially in training and provide long-term career opportunities, to ensure that our employees are equipped with the knowledge and skills to perform at their best.

By joining CSA Ltd, you are joining an organisation who will present opportunities that not only enable our company to remain an industry leader but also provide employees with limitless possibilities for success and personal growth.

**What can CSA Ltd offer you**:

- Fully funded Qualifications, and Learning and Development Courses
- 25 Days Annual Leave, Plus Bank Holidays
- Pension Package
- Subsidised Gym Membership
- Life Assurance
- Group Income Protection
- Season Ticket Loans
- Gallagher Benefits Choice Portal
- Employee Stock Purchase Plan

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Cycle to work scheme
- Free flu jabs
- Gym membership
- Life insurance
- Private dental insurance
- Sick pay

Schedule:

- 8 hour shift
- Day shift

Work Location: In person

Reference ID: 103113



  • Hadleigh, United Kingdom Gallagher Bassett International Ltd Full time

    **Customer Service Advisor** - Based in Hadleigh, Claims Settlement Agencies Limited are looking for Customer Service Advisor to join our fast growing team._ - *No experience required and full training will be given*_ **Primary Responsibilities**: - Answering customer enquiries over the telephone - Communicating with customers regarding their insurance...


  • Hadleigh, Essex, United Kingdom Saint-Gobain Full time

    At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years. If you're passionate about working with people, you're able to put your customer first, and you want to know what it's like to work for a top employer that is...


  • Hadleigh, United Kingdom Gallagher Full time

    **Customer Service Advisor** - Based in Hadleigh, Claims Settlement Agencies Limited are looking for Customer Service Advisors to join our fast growing team._ - *No experience required and full training will be given*_ **Primary Responsibilities**: - Answering customer enquiries over the telephone - Communicating with customers regarding their insurance...


  • Hadleigh, United Kingdom Gallagher Full time

    **Customer Service Advisor** - Based in Hadleigh, Claims Settlement Agencies Limited are looking for Customer Service Advisors to join our fast growing team._ - *No experience required and full training will be given*_ **Primary Responsibilities**: - Answering customer enquiries over the telephone - Communicating with customers regarding their insurance...


  • Hadleigh, United Kingdom Gallagher Full time

    **Customer Service Advisor** - Based in Hadleigh, Claims Settlement Agencies Limited are looking for Customer Service Advisors to join our fast growing team._ - *No experience required and full training will be given*_ **Primary Responsibilities**: - Answering customer enquiries over the telephone - Communicating with customers regarding their insurance...


  • Hadleigh, United Kingdom Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...


  • Hadleigh, United Kingdom Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...


  • Hadleigh, United Kingdom Saint-Gobain Full time

    **Fixed Term 12 month contract** Are you someone who is passionate about putting customers first, progressing your career, and having varied working days? If yes, then this role could be for you! At Celotex we are looking for a customer focused individual to join us as a Customer Service Advisor, helping to deliver a high level of customer service to our...


  • Hadleigh, United Kingdom Saint-Gobain Full time

    At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a ‘Top Employer’ for 5 consecutive years. If you’re passionate about working with people, you’re able to put your customer first, and you want to know what it’s like to work for a top employer...


  • Hadleigh, United Kingdom Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...


  • Hadleigh, United Kingdom Carbon60 Global Full time

    **Carbon60 are looking for a Customer Operations Advisor to join an esteemed client of ours based in Hadleigh. This position is an ongoing contract.** **This Hadleigh based Customer Operations Advisor position is working for a large engineering company who specialise in array of engineering services, one of them being - they provide engineering components...


  • Hadleigh, United Kingdom Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...


  • Hadleigh, United Kingdom Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...


  • Hadleigh, United Kingdom Gallagher Full time

    Overview Gallagher Bassett is expanding its team and is currently seeking Trainee Travel Claims Handlers to join us at our Hadleigh office. As a Trainee Claims Handler, you will receive comprehensive training that covers all aspects of the job, including insurance fundamentals and the handling of Travel Insurance Claims. In this role, you can expect to...


  • Hadleigh, United Kingdom Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...


  • Hadleigh, Essex, United Kingdom Gallagher Full time

    About Us:Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Mortgage Advisor

    4 weeks ago


    Hadleigh, United Kingdom Talentspa Full time

    _Due to our client’s continued growth they are looking to take on-board experienced mortgage advisors._ As a specialist mortgage brokerage and due to their 700+ great reviews they have seen the demand for their services skyrocket, so therefore they are recruiting a Remortgage advisor to the team who is proactive, highly motivated and driven to provide an...

  • Mortgage Advisor

    2 weeks ago


    Hadleigh, Essex, United Kingdom Talentspa Full time

    _Due to our client's continued growth they are looking to take on-board experienced mortgage advisors._As a specialist mortgage brokerage and due to their 700+ great reviews they have seen the demand for their services skyrocket, so therefore they are recruiting a Remortgage advisor to the team who is proactive, highly motivated and driven to provide an...


  • Hadleigh, United Kingdom SVC Solutions Full time

    Customer Service Advisor / Administrator Monday to Friday 8 a.m. to 5 p.m. Salary : from £23,500 p.a. negotiable depending on experience Due to location in Hadleigh, own transport required Process orders promptly and accurately in accordance with both the customer’s requirements and the company procedures. Investigate, resolve and report all customer...


  • Hadleigh, United Kingdom Hawk 3 Talent Solutions Full time

    **Customer Service Assistant** **Hadleigh, Suffolk IP7** **£20000 - £23000** Permanent role Hawk 3 Talent Solutions are looking for an experienced Customer service professional to join a well-established company based in Hadleigh, Suffolk. **The Role** A processing/support position assisting the customer service team on some key customer accounts...