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Head of HR Operations

4 months ago

London, United Kingdom BDO Full time

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine - ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

We’ll broaden your horizons

Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions.

We’ll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

Reporting into the Head of People, the Head of HR Operations will lead and further evolve our HR Services & HR Governance teams, ensuring that they are integral to the broader HR function and deliver on the firm’s quality focused strategic priority. The role will be instrumental in building increased operational excellence and ensuring the delivery of service excellence within HR and to the wider firm.

Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. This is a newly created role will be based at our Baker Street Head Office.

You’ll be someone with:

- A highly experienced HR leader specialising in HR Operations with proven experience of success within a large, complex business, leveraging HR technology.
- A highly engaging and collaborative individual who will build relationships and seeks to get the best out of people both in HR and the broader business.
- A proven Leader with the ability to think strategically, challenge the status quo and a focus on quality, customer service and change where necessary.
- A proven Team Leader whose focus is on motivating, engaging and inspiring their teams to achieve success.
- The ability to understand commercial drivers and to connect the dots.
- Evidence of a swift, responsive and thorough approach to managing and mitigating risks.
- Competent in developing and understanding the key metrics required to measure success and to be able to analyse data to make decisions and clearly articulate the business rationale.
- Outstanding judgement and decision-making skills - the ability to balance both the commercial and best practice agendas.
- Sophisticated and skilled communicator with exceptional emotional intelligence who is able to engage, influence and negotiate with individuals at every level in HR and across the firm.
- Exceptional levels of professionalism and diplomacy with strong self-awareness.

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and exper