Contact Centre Advisor

3 weeks ago


Hemel Hempstead, United Kingdom Warner Leisure Hotels Full time

Do you want to join a growing company and enjoy a fantastic career working alongside a great team who strive to deliver an incredible guest experience? Well you're in luck
Here at Warner Leisure Hotels, we are currently looking for a Contact Centre Advisor to join our wonderful Sales team.

**Purpose of the role**:
Working Monday to Friday, we are looking for team who can demonstrate great listening skills, have a problem solving attitude and will help our guests to buy the holiday that's perfect for them.

**Role responsibilities**:

- As a Contact Centre Advisor at Warner Leisure Hotels you will working hybrid with a minimum of 2 days in the office. All technology will be provided.
- Your goal is to create rewarding relationships with our guests by providing an individual, tailor made experience, ensuring you meet the Warner standard and our guests' expectation.
- Providing informative and accurate advice and guidance for guests looking to book or discuss their future holiday at one of our hotels or villages, allowing them to talk in confidence with you.
- Previous experience within a similar position is desirable but not essential.

**The benefits of working with us**:
Free use of many of the Hotel/Coastal Village facilities and discounts off our food and retail outlet
20% team member discount across Warner Leisure Hotels, Butlin’s and Haven holidays for you, your family and friends
Reward and recognition schemes including long service
Externally recognised qualifications that will give you the opportunity to progress and develop within Bourne Leisure
Government pension scheme and optional salary sacrifice scheme
Our online discount scheme (MyBourneHub) with loads of great deals



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