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Tribunals Administrative Officer

3 months ago

Inverness, United Kingdom Scottish Courts and Tribunals Service Full time

**Salary**

From £26,739 Per Annum

**Contractual hours**

37

**Basis**

Full time

**Region**

Tribunal Operations Directorate

**Package**

Full SCTS Benefits Package

**Date posted**

04/03/2024

**Job reference**

REQ00367

Administrative Officers carry out a variety of general administrative duties to progress cases through the tribunal and provide support to other functions within the Scottish Courts and Tribunals Service.

The Scottish Courts and Tribunals Service provide administrative support to a number of Tribunals operating in Scotland.

**The key responsibilities**
- Provision of clerking support to the work of the Scottish Courts and Tribunals Service teams within Glasgow and Hamilton, ensuring the effective operation of the jurisdiction in which you are placed
- Facilitating hearings remotely by teleconference or video conference - opening up phone lines/ WebEx Webinars and liaising with Tribunal members.
- Facilitating in-person hearings - opening up tribunal rooms on arrival and liaising with venue organiser or hospital staff, and dealing with any facilities issues and being the point of contact for any venue assistants, when required. The Scottish Courts and Tribunals Service cover the whole of Scotland and travel throughout Scotland to hearings may be required. If required, overnight accommodation can be provided in line with the SCTS Travel and Subsistence Policy.
- Carrying out the relevant Health and Safety checks at venues whereby you are facilitating in-person hearings - completing a Dynamic Risk Assessment and raising any matters in regards to health and safety with management and reporting this on the online reporting tool where necessary.
- Maintain confidentiality and treat all information you are responsible for with care, ensure any data breaches are reported to the Team Leader timeously.
- Ensuring all hearing preparation work is carried out within the required timescales.
- Ensuring that a copy of any further correspondence submitted by a party on the day of the hearing (late productions), is processed accordingly, in line with the relevant Chambers administrative processes.
- Acting as a facilitator for “on the day” administrative aspects of the hearing process.
- Providing such advice as requested by the panel members with reference to casework procedures.
- Ensuring that Tribunal documents for the jurisdiction in which you are placed, are processed within the relevant timescales.
- Ensuring all clerking tasks are completed within the required timescales.
- General administration as required.
- Complete all mandatory E-Learning as required.
- Embrace multi functioning initiative across SCTS.
- Work closely with our continuous improvement team to maximise efficiencies within SCTS.

The above lists are not exhaustive and the job holder may be required to undertake such duties as may reasonably be requested within the scope of the post.

We offer 3 different modes of tribunal hearings - teleconference, in-person and WebEx. Clerks are expected to facilitate hearings via one of these methods. This may require travelling throughout Scotland to various venues on occasion.

Applications will be accepted until 11:59pm on 24 March 2024.

You will be notified if you have been selected to progress to the Assessment stage by 2 April 2024. The closing date for the assessment stage will be 4 April 2024.

Interviews are expected to be held week commencing 29 April 2024.