Helpdesk Administrator

3 months ago

Glasgow, United Kingdom Perfect Career Full time

**Position: Helpdesk Administrator (Part Time, Hybrid)**

**Annual Salary: £8,197.80 Per Annum**

**Location: Glasgow
- Caledonia House**

**Hours: 15 hours per week**

**Shifts: 9-5pm Saturday/Sunday (OT available during summer)**

**Training in office, Remote working starts after training, with occasional office visits**

Our client, a global market leading facilities management company, are actively looking for an experienced Helpdesk Administrator to work on a part time basis. Working within their busy and vibrant Glasgow Head Office while also working from home in this Hybrid position.

**Job Purpose**:

- Handling inbound and outbound calls, logging jobs in a fast-paced environment.
- Co-ordinating contractors and City Technicians to ensure they attend to our City standards.
- Working in partnership with customers to achieve results.
- End to end job management.
- Working as part of a team to drive customer excellence.

**Skills Required for this role**:

- Helpdesk experience in facilities management.
- Excellent verbal and written communication skills.
- Accuracy and attention to detail.
- Ability to work as part of a team and effectively manage own workload.
- Administrative experience, including knowledge of Microsoft office packages.
- Previous contact centre/call centre/ helpdesk experience is a must.

**Benefits include**:
Informal hybrid working

Free on-Site parking

Subsidised canteen facilities and vending machines

Access to mental health first aiders

Pension scheme
- up to 5% matched

Discount and cashbacks at hundreds of supermarkets and retailers such as Apple, Costco, Currys, IKEA, Argos, and more

Access to Health and wellbeing centre

**Job Types**: Part-time, Permanent
Part-time hours: 15 per week

**Salary**: Up to £8,197.80 per year

Schedule:

- Weekends only

Application question(s):

- Do you have administrative experience working in an office environment?
- Do you have previous contact centre/call centre/helpdesk experience?
- Do you have experience with Microsoft office programs?

Work Location: Hybrid remote in Glasgow

Reference ID: Helpdesk Administrator (P/T) Weekend - Glasgow

  • Helpdesk Administrator

    6 days ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Job Title: Helpdesk AdministratorJob Summary:We are seeking a highly organized and detail-oriented Helpdesk Administrator to join our team at CBW Staffing Solutions. As a Helpdesk Administrator, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Receive and respond to customer inquiries in a...

  • Helpdesk Administrator

    6 days ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Job Title: Helpdesk AdministratorJob Summary:We are seeking a highly organized and detail-oriented Helpdesk Administrator to join our team at CBW Staffing Solutions. As a Helpdesk Administrator, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Receive and respond to customer inquiries in a...

  • Helpdesk Administrator

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Job Summary:CBW Staffing Solutions is seeking a highly motivated and organized Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will play a critical role in supporting our facilities management operations.Key Responsibilities:Receive and respond to inquiries and requests from various stakeholders in a professional and timely...

  • Helpdesk Administrator

    3 months ago

    Glasgow, United Kingdom Precise Installs (Strathclyde) Limited Full time

    You will support the helpdesk function and management team, whilst providing an excellent level of customer service. You will be able to complete tasks accurately and prioritise your workload efficiently. Duties include: - Supporting the Helpdesk in answering customer calls and entering data into our job management system. - Scheduling engineers onto jobs...

  • Helpdesk Administrator

    3 months ago

    Glasgow, United Kingdom OCS Full time

    **Job Reference: TS/PT/09-02/1065/1** **Job Title: Helpdesk Administrator** **Location: Office Based** **Location: Glasgow** **Salary: Competitive** **Hours per week: Monday, Tuesday, Wednesday, Thursday, Friday, Variable Shift Rota - 07:00 - 17:00, 09:00 - 19:00 - 38 hours per week** **Business Overview** Atalian Servest and OCS have merged to create...

  • Helpdesk Administrator

    3 months ago

    Glasgow, United Kingdom OCS Full time

    **Job Reference: TS/SW/16-02/1071** **Job Title: Helpdesk Administrator** **Location: Office Based** **Location: Glasgow** **Salary: Competitive** **Hours per week: Wednesday, Thursday, Friday, Saturday, Variable Shift Rota - 19:00 - 07:00 (Shift Pattern is Wednesday/Thursday/Friday and every second Saturday**) **Business Overview** Atalian Servest...

  • Helpdesk Administrator

    3 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job Reference: TS/HR/20-11/1016/1** **Job Title: Helpdesk Administrator** **Location: Office Based** **Location: Glasgow** **Salary: £23200** **Hours per week: Variable Shift Rota - 38 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities...

  • Helpdesk Administrator

    3 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job Reference: TS/AM/28-06/894/3** **Job Title: Helpdesk Administrator** **Location: Office Based** **Location: Glasgow** **Salary: Competitive** **Contract**:Permanent** **Hours per week: Variable Shift Rota - 07:00 - 17:00, 08:00 - 18:00, 09:00 - 19:00 - 38 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new...

  • Helpdesk Administrator

    3 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job Reference: TS/DK/28-06/894/1** **Job Title: Helpdesk Administrator** **Location: Office Based** **Location: Glasgow** **Salary: £22000** **Contract**:Permanent** **Hours per week: Saturday, Sunday - 07:00 - 19:00 - 24 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK &...

  • Helpdesk Administrator

    4 months ago

    Glasgow, United Kingdom OCS Full time

    **Job Reference: TS/PT/25-04/1150** **Job Title: Helpdesk Administrator** **Location: Office Based** **Location: Glasgow** **Salary: £12026.67** **Hours per week: Sunday 13:00 - 19:00, Monday & Tuesday 08:00 - 16:30 - 21 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK &...

  • Helpdesk Administrator

    3 months ago

    Glasgow, United Kingdom OCS Full time

    **Job Reference: TS/SW/13-03/1105** **Job Title: Helpdesk Administrator (Weekend Out of Hours - Saturday/Sunday)** **Location: Office Based** **Location: Glasgow** **Salary: Competitive** **Hours per week: Saturday, Sunday - 07:00 - 19:00 - 22 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the...

  • Helpdesk Administrator

    3 months ago

    Glasgow, United Kingdom OCS Full time

    **Job Reference: TS/JB/23-02/1086/4** **Job Title: Helpdesk Administrator** **Location: Office Based** **Location: Glasgow** **Salary: Competitive** **Hours per week: Thursday & Friday 08:00 - 16:30, Saturday 13:00 - 19:00** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a...

  • Helpdesk Administrator

    3 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job Reference: TS/KG/13-11/1014/2** **Job Title: Helpdesk Administrator** **Location: Office Based** **Location: Glasgow** **Salary: £23200** **Hours per week: Monday, Tuesday, Wednesday, Thursday, Friday, Variable Shift Rota - 07:00 - 17:00, 09:00 - 19:00 - 38 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a...

  • Helpdesk Administrator

    3 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job Reference: TS/AM/13-06/877** **Job Title: Helpdesk Administrator** **Location: Office Based** **Location: Glasgow** **Salary: Competitive** **Contract**:Permanent** **Hours per week: Variable Shift Rota - 07:00 - 17:00, 08:00 - 18:00, 09:00 - 19:00 - 38 hours per week** **Business Overview** The Atalian Servest workforce is made up of 30,000...

  • Helpdesk Administrator

    4 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job Reference: TS/KC/01-04/820/RP1** **Job Title: Helpdesk Administrator** **Location: Office Based - Glasgow - G52 4JG** -**_Applicants must have the right to work in the UK_** **Contract**:Permanent** **Salary: £22,000 per annum (pro rata)** **Hours per week: 24 hours** **Shift pattern: Saturday and Sunday 07:00-19:00** - This role will be based...

  • Helpdesk Administrator

    3 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job Reference: TS/AM/13-06/877/1/RP** **Job Title: Helpdesk Administrator** **Office Location: Hillington Estate, Glasgow, G52 - **_Applicants must have the right to work in the UK_** **Salary: £23,500** **Contract**:Permanent** **Hybrid working between office and home location once full training has taken place.** **Working Pattern - 4 Days per...

  • Helpdesk Administrator

    2 months ago

    Glasgow, United Kingdom Perfect Career Full time

    **Position: Helpdesk Administrator (Part Time, Hybrid)** **Annual Salary: £9,566.67 Per Annum** **Location: Glasgow G5 0US** **Hours: 17.5 hours per week** **Shifts**:Monday and Tuesday 5PM-10pm, Saturday either 7am-3pm or 2pm-10pm Our client, a global market leading facilities management company, are actively looking for an experienced Helpdesk...

  • Helpdesk Administrator

    3 months ago

    Glasgow, United Kingdom Emtec Group Full time

    **Location: Uddingston** **Emtec Facility Services** is a leading provider of comprehensive facility management solutions. From installations to ongoing maintenance, we ensure that our clients' facilities operate seamlessly. Our commitment to planned preventative maintenance and 24-hour reactive support guarantees the reliability and longevity of every...

  • Helpdesk Administrator

    3 months ago

    Glasgow, United Kingdom Emtec Group Full time

    **Location: Uddingston** Emtec Facility Services are seeking a** Helpdesk Administrator** to join the team based at our Uddingston HQ. In this role you will be supporting the Senior Resource Coordinator on a national contract working on our busy helpdesk. **The Role** - Answering calls and providing updates to clients - Issuing PO’s to the engineers and...

  • Helpdesk Administrator

    3 months ago

    Glasgow, United Kingdom Emtec Group Full time

    **Location: Uddingston** Due to continued Growth, Emtec Facility Services are seeking a** Helpdesk Administrator** to join the team based at our Uddingston HQ. In this role you will be supporting the Senior Resource Coordinator on a national contract working on our busy helpdesk. **The Role** - Answering calls and providing updates to clients - Issuing...