Helpdesk Administrator

7 months ago

Glasgow, United Kingdom Emtec Group Full time

**Location: Uddingston**

Due to continued Growth, Emtec Facility Services are seeking a** Helpdesk Administrator** to join the team based at our Uddingston HQ. In this role you will be supporting the Senior Resource Coordinator on a national contract working on our busy helpdesk.

**The Role**
- Answering calls and providing updates to clients
- Issuing PO’s to the engineers and subcontractors
- Raising jobs as they come into the mailbox ensuring all SLA’s are met
- Updating planners for site visits and keep clients updates
- Updating and Uploading reports

**What we are looking for**

**It would be great if you....**

Have previous experience in a similar role in Facility Services

**Our Benefits**
- Competitive salary depending on experience.
- Generous 33 days holiday (inclusive of public holidays) which increases with length of service.
- Holiday Buy/Sell scheme.
- Life Assurance
- Employee Assistance Programme and Wellbeing Portal
- Employee Discounts Portal
- Excellent development opportunities, training, and support
- Free Parking
- Cycle scheme

In return, you’ll be joining a highly engaged and passionate team that rewards commitment and achievement. If this sounds like the right opportunity for you, then we would love to hear from you.

Emtec Group is proud to be an Equal Opportunities Employer. We are committed to working in an environment that is free from all types of discrimination, is inclusive and empowers our people to bring their whole self to work and reach their full potential. At Emtec Group, we recognise that we can grow and thrive with a diverse team of people. We hire great people from a variety of backgrounds not just because it is the right thing to do, but because it makes our Company stronger.

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