Helpdesk Administrator

3 months ago

Glasgow, United Kingdom Emtec Group Full time

**Location: Uddingston**

**Emtec Facility Services** is a leading provider of comprehensive facility management solutions. From installations to ongoing maintenance, we ensure that our clients' facilities operate seamlessly. Our commitment to planned preventative maintenance and 24-hour reactive support guarantees the reliability and longevity of every installation.

**Emtec Facility Services** are on the lookout for **Helpdesk Administrator **to join the team working on a prestigious contract based at our **Head Office in Uddingston**. In this role you would be providing crucial support to our senior Resource coordinator and wider team.

**This is a fully Office based role.**

**The Role**
- Support the Senior Resource Coordinator, providing quality administrative support and working on the Helpdesk
- Respond to calls and provide updates to clients
- Issue purchase orders to engineers and subcontractors
- Update planners for site visits and keep clients informed
- Update and Upload reports

**What we are looking for**
- Prior administrative experience in a fast-paced environment ideally within a facilities management setting.
- Strong organisational skills with a logical approach
- Excellent attention to detail
- Proficient computer skills and comfortable with the Microsoft Office Package
- Communicates confidently and effectively both verbally and in writing.
- Demonstrates a willingness to learn

**Our Benefits**
- Salary up to £25,000
- Generous 33 days holiday (inclusive of public holidays) which increases with length of service.
- Holiday Buy/Sell scheme.
- Life Assurance
- Employee Assistance Programme and Wellbeing Portal
- Employee Discounts Portal
- Excellent development opportunities, training, and support
- Free Parking
- Cycle scheme

In return, you’ll be joining a highly engaged and passionate team that rewards commitment and achievement. If this sounds like the right opportunity for you, then we would love to hear from you.

Emtec Group is proud to be an Equal Opportunities Employer. We are committed to working in an environment that is free from all types of discrimination, is inclusive and empowers our people to bring their whole self to work and reach their full potential. At Emtec Group, we recognise that we can grow and thrive with a diverse team of people. We hire great people from a variety of backgrounds not just because it is the right thing to do, but because it makes our Company stronger.

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