Current jobs related to Helpdesk Administrator - Glasgow, Glasgow City - CBW Staffing Solutions

  • Helpdesk Administrator

    2 months ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Job Title: Helpdesk AdministratorJob Summary:We are seeking a highly organized and detail-oriented Helpdesk Administrator to join our team at CBW Staffing Solutions. As a Helpdesk Administrator, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Receive and respond to customer inquiries in a...

  • Helpdesk Administrator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Helpdesk AdministratorCBW Staffing Solutions is delighted to be working with a specialist engineering company based in Renfrewshire in the recruitment of helpdesk administrators. This is a National company with strong contracts and due to a National win of a new contract, they have several openings for helpdesk administrators.Key Responsibilities:Organise...

  • Helpdesk Administrator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Helpdesk AdministratorCBW Staffing Solutions is delighted to be working with a specialist engineering company based in Renfrewshire in the recruitment of helpdesk administrators. This is a National company with strong contracts and due to a National win of a new contract, they have several openings for helpdesk administrators.Key Responsibilities:Organise...

  • Helpdesk Supervisor

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Helpdesk Supervisor Job DescriptionCBW Staffing Solutions is seeking a highly skilled and experienced Helpdesk Supervisor to join our team. As a Helpdesk Supervisor, you will be responsible for managing the day-to-day activities of the helpdesk team, ensuring that customer expectations are consistently exceeded through effective communication.Key...

  • Helpdesk Supervisor

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Helpdesk Supervisor Job DescriptionCBW Staffing Solutions is seeking a highly skilled and experienced Helpdesk Supervisor to join our team. As a Helpdesk Supervisor, you will be responsible for managing the day-to-day activities of the helpdesk team, ensuring that customer expectations are consistently exceeded through effective communication.Key...

  • Helpdesk Administrator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom OCS Full time

    Job Reference: /JO/17-09/1304/10Job Title: Helpdesk AdministratorLocation: GlasgowHours per week: 5 days over 7, rotational shifts 07-00-19.00 rota basis- 37.5 hours per week Business OverviewOCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including...

  • Helpdesk Administrator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom OCS Full time

    Job Reference: /JO/17-09/1304/10Job Title: Helpdesk AdministratorLocation: GlasgowHours per week: 5 days over 7, rotational shifts 07-00-19.00 rota basis- 37.5 hours per week Business OverviewOCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including...

  • Helpdesk Supervisor

    1 month ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Helpdesk Supervisor Job DescriptionCBW Staffing Solutions is seeking a highly skilled Helpdesk Supervisor to join our team. As a Helpdesk Supervisor, you will be responsible for managing service levels to ensure excellent customer experience on the FM helpdesk.Key Responsibilities:Schedule reactive and help desk call outs.Review jobs received during the...

  • Helpdesk Supervisor

    1 month ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    {"title": "Helpdesk Supervisor", "description": "Job SummaryCBW Staffing Solutions is seeking a skilled Helpdesk Supervisor to join our team. As a Helpdesk Supervisor, you will be responsible for managing service levels to ensure excellent customer experience on the FM helpdesk.Key ResponsibilitiesSchedule reactive and help desk call outs.Review jobs...

  • Helpdesk Supervisor

    1 month ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    {"title": "Helpdesk Supervisor", "description": "Job SummaryCBW Staffing Solutions is seeking a skilled Helpdesk Supervisor to join our team. As a Helpdesk Supervisor, you will be responsible for managing service levels to ensure excellent customer experience on the FM helpdesk.Key ResponsibilitiesSchedule reactive and help desk call outs.Review jobs...

  • Helpdesk Supervisor

    1 month ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Helpdesk Supervisor Job DescriptionCBW Staffing Solutions is seeking a highly skilled Helpdesk Supervisor to join our team. As a Helpdesk Supervisor, you will be responsible for managing service levels to ensure excellent customer experience on the FM helpdesk.Key Responsibilities:Schedule reactive and help desk call outs.Review jobs received during the...

  • Facilities Helpdesk Coordinator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Job Title: Facilities Helpdesk AdministratorWe are seeking a highly organized and detail-oriented Facilities Helpdesk Administrator to join our team at CBW Staffing Solutions. As a key member of our facilities management team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our facilities.Key...

  • Facilities Helpdesk Coordinator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Job Title: Facilities Helpdesk AdministratorWe are seeking a highly organized and detail-oriented Facilities Helpdesk Administrator to join our team at CBW Staffing Solutions. As a key member of our facilities management team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our facilities.Key...

  • Helpdesk Support Specialist

    1 month ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Helpdesk Administrator Job Description **About the Role** CBW Staffing Solutions is seeking a highly organized and detail-oriented Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will be responsible for providing exceptional support to our clients and ensuring that all activities are managed in a professional manner. **Key...

  • Helpdesk Support Specialist

    1 month ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Helpdesk Administrator Job Description **About the Role** CBW Staffing Solutions is seeking a highly organized and detail-oriented Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will be responsible for providing exceptional support to our clients and ensuring that all activities are managed in a professional manner. **Key...

  • Facilities Helpdesk Coordinator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Job Title: Facilities Helpdesk AdministratorWe are seeking a highly organized and detail-oriented Facilities Helpdesk Administrator to join our team at CBW Staffing Solutions. As a key member of our facilities management team, you will be responsible for providing exceptional customer service, managing helpdesk inquiries, and ensuring the smooth operation of...

  • Facilities Helpdesk Coordinator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Job Title: Facilities Helpdesk AdministratorWe are seeking a highly organized and detail-oriented Facilities Helpdesk Administrator to join our team at CBW Staffing Solutions. As a key member of our facilities management team, you will be responsible for providing exceptional customer service, managing helpdesk inquiries, and ensuring the smooth operation of...

  • Helpdesk Support Specialist

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Helpdesk AdministratorCBW Staffing Solutions is seeking a highly motivated and organized Helpdesk Administrator to join our team. As a key member of our facilities management team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our helpdesk.Key Responsibilities:Manage and respond to incoming...

  • Helpdesk Support Specialist

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Helpdesk AdministratorCBW Staffing Solutions is seeking a highly motivated and organized Helpdesk Administrator to join our team. As a key member of our facilities management team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our helpdesk.Key Responsibilities:Manage and respond to incoming...

  • Helpdesk Coordinator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    CBW Staffing Solutions is proud to partner with a leading engineering company in Renfrewshire to recruit a Helpdesk Planner. This is an exciting opportunity to join a national company with strong contracts and a recent win of a new contract, resulting in several openings for helpdesk administrators. **Job Summary:** We are seeking a highly organized and...

Helpdesk Administrator

2 months ago

Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

Job Summary:

CBW Staffing Solutions is seeking a highly motivated and organized Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will play a critical role in supporting our facilities management operations.

Key Responsibilities:

  • Receive and respond to inquiries and requests from various stakeholders in a professional and timely manner.
  • Manage and maintain the facilities helpdesk inbox, ensuring all activities are handled efficiently and effectively.
  • Schedule and coordinate reactive and helpdesk call-outs, as well as open and close jobs as necessary.
  • Review and allocate jobs received during the working day to engineers, ensuring seamless communication and collaboration.
  • Provide administrative support to the office and contract managers, contributing to the delivery of departmental objectives.
  • Attend to queries and provide assistance as needed, ensuring a high level of customer satisfaction.
  • Perform general administrative tasks, including chasing and liaison with various stakeholders.
  • Raise corrective maintenance tasks following the completion of preventive maintenance tasks.
  • Organize and prioritize daily work to ensure all key tasks are fulfilled, meeting deadlines and expectations.

Requirements:

  • Help desk experience, preferably in facilities management.
  • General administration skills, including data entry and record-keeping.
  • Knowledge of Computer-Aided Facilities Management (CAFM) systems.