Service Administrator

3 months ago


Plymouth, United Kingdom Scutum Southwest Ltd Full time

The position is within the Fire and Security Systems Department and would be ideally suited to someone with an excellent Customer Services Background.

You must have a checkable work history record for the last five years

Job Role:

- Supporting customers with arranging services, engineer visits for faults or any queries about their contract.
- Organising the daily jobs for the engineers, ensuring they have the equipment they need for the day, and they know where they are going.
- Invoicing and closing works that have been completed.
- Ensuring that any calls/maintenances not completed are followed up.
- Invoicing renewal contracts and completing month end by closing the accounts down for the month.
- Collecting various data such as losses and gains each month to be passed to the management team.
- Running false alarm reports and contacting customers in the event of a policed alarm.
- Keeping reports, contracts, and tracking forms up to date daily.
- Working as a team with other departments to complete tasks that require completing.

**Experience**:

- Must have administrative experience, not necessarily within the Fire & Security Industry.
- Must have excellent Microsoft Office Skills (Including the use of Excel, Word, and Outlook).
- Experience in customer service, communicating with customers and suppliers, including the ability to deal with customer issues.
- Great team working skills, you will be working closely with the service manager as well as other departments in dealing with daily matters.
- Must be very organised and have good timekeeping. You will need to be able to multi-task with various works that arise throughout a day.
- Experience working within a fast-paced environment.
- The drive to learn the industry and areas within the role.

PLACE OF WORK

The post will be based from Plymouth.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as required.

**Salary**: From £23,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Plymouth, PL6 7TL

Reference ID: SWSERVICEGW


  • Service Administrator

    3 months ago


    Plymouth, United Kingdom Colebrook Car Service Centre Full time

    **About us**: **Colebrook Car Service Centre & Transporters are a family run business specialising in Transporters however we carry out work on all types of vehicles.** **The role**: We are currently looking for a Service Administrator to help run the day to day front of house operations of the business. **Role: Service Administrator** **Location: Valley...

  • Service Administrator

    3 months ago


    Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    Occupational Health and Wellbeing Department, Derriford Hospital An opportunity has arisen for a confident and motivated individual to join the Occupational Health and Wellbeing Department. The post-holder will form part of the administration team supporting the Operations Manager as well as Doctors, Nurses and Mental Health Practitioners. The Service...


  • Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    The Business Services Team provides general administrative support for all administrative, finance and secretarial services to the D&I Department. The Business Services Team is also responsible for IT Commercial Procurement, Health and Safety and Telecoms Recharges, HealthRoster and general personnel support. This service allows other teams within D&I to...

  • Service Administrator

    5 months ago


    Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    Provide a fast and accurate audio typing service to the department, producing clinic letters and other documents, ensuring all correspondence is sent securely and to the correct personnel Under the supervision of the Operations Manager or their deputy, provide administrative support to the immunisation programme Oversee the pre-placement screening process...


  • Plymouth, United Kingdom TalentTide Full time

    Consultancy Services Administrator Plymouth 22.5k Are you ready to dive into a dynamic role within our Service Support Team? We're seeking a dedicated individual to champion our Consultancy and Membership services. As a Consultancy Services Administrator, you'll be the backbone of our operations, ensuring smooth sailing in all aspects of service...


  • Plymouth, United Kingdom Colebrook Car Service Centre Full time

    **About us**: **Colebrook Car Service Centre & Transporters are a family run business specialising in Transporters however we carry out work on all types of vehicles.** **The role**: We are currently looking for a mechanical service administrator to help run the day to day operations of the mechanical side of the business working with our service...


  • Plymouth, United Kingdom Responsible Lending Full time

    At Responsible Lending we are looking for people with a flair for customer service to join our city centre based team. We specialise in providing equity release mortgages and can offer the opportunity for you to develop your career within financial services. You will join a team of Customer Service Administrators who are passionate about going the extra...


  • Plymouth, Plymouth, United Kingdom Plymouth Learning Partnership Full time

    Job Title: Client Services Admin SupportWe are seeking an experienced administrator to join our team at Plymouth Learning Partnership. As a Client Services Admin Support, you will play a key role in providing high-quality administrative support to our leaders and teachers, ensuring the smooth operation of our schools.Key Responsibilities:Provide...


  • Plymouth, Plymouth, United Kingdom Plymouth Learning Partnership Full time

    Job Title: Client Services Admin SupportWe are seeking an experienced administrator to join our team at Plymouth Learning Partnership. As a Client Services Admin Support, you will play a key role in providing high-quality administrative support to our leaders and teachers, ensuring the smooth operation of our schools.Key Responsibilities:Provide...


  • Plymouth, Plymouth, United Kingdom NHS Full time

    Job Title: Administration & Academic ManagerWe are seeking an experienced Administration & Academic Manager to join our team at NHS Plymouth Talking Therapies. The successful candidate will provide high-quality administration management services to our clinical teams and support the Management Team.Main Responsibilities:Manage daily administrative support in...


  • Plymouth, Plymouth, United Kingdom NHS Full time

    Job Title: Administration & Academic ManagerWe are seeking an experienced Administration & Academic Manager to join our team at NHS Plymouth Talking Therapies. The successful candidate will provide high-quality administration management services to our clinical teams and support the Management Team.Main Responsibilities:Manage daily administrative support in...


  • Plymouth, United Kingdom Pathfields Medical Group Full time

    **ADMINISTRATOR - SERVICE TEAM** **Who are we?** We are a GP single-practice Primary Care Network based within the Plymouth area, providing care to over 30,000 patients. We aspire to delivering excellence in health care and feel the best model to achieve this is one where we have a unified service working across multiple locations including Plympton,...


  • Plymouth, United Kingdom Staff-Point Recruitment Full time

    **About the Job** Administrator/Building Services Plymouth Our client is a well know plumbing and building services company based the the PL4 area of Plymouth. They are looking for an administrator/building services person. This is a vast a varied role and ideal for someone who is looking to gain a career. **Job Details**: - Initially you will...


  • Plymouth, Plymouth, United Kingdom NHS Full time

    Job SummaryWe are seeking an experienced and skilled Administrative Manager to join our team at NHS Plymouth Talking Therapies. The successful candidate will be responsible for providing high-quality administration management services to our clinical teams and supporting the Management Team.Main ResponsibilitiesManage daily administrative support in the...


  • Plymouth, Plymouth, United Kingdom NHS Full time

    Job SummaryWe are seeking an experienced and skilled Administrative Manager to join our team at NHS Plymouth Talking Therapies. The successful candidate will be responsible for providing high-quality administration management services to our clinical teams and supporting the Management Team.Main ResponsibilitiesManage daily administrative support in the...


  • Plymouth, Plymouth, United Kingdom Federated Service Solutions Full time

    About Federated Service SolutionsWe are a dynamic and innovative technology company dedicated to helping businesses succeed. Our collaborative and inclusive work environment fosters growth and contribution from all employees.Position OverviewThe Field Service Manager plays a pivotal role in leading the strategic growth and planning of the deployment team....


  • Plymouth, Plymouth, United Kingdom Federated Service Solutions Full time

    About Federated Service SolutionsWe are a dynamic and innovative technology company dedicated to helping businesses succeed. Our collaborative and inclusive work environment fosters growth and contribution from all employees.Position OverviewThe Field Service Manager plays a pivotal role in leading the strategic growth and planning of the deployment team....


  • Plymouth, United Kingdom Reed Full time

    Business Services Officer Location: PlymouthJob Type: Full-time, Temporary to cover a secondment We are looking for a dedicated Business Services Officer to contribute to the effective and efficient management and progression of cases. The role involves providing administrative support to Family Court Advisors and Service Managers, ensuring the smooth ...


  • Plymouth, United Kingdom SSG Training and Consultancy Ltd Full time

    Working within the Service Support Team, the primary focus of your role will be to provide assistance to various functions in the delivery of Consultancy and Membership services. Working efficiently and effectively, you will have to be flexible and able to prioritise, quickly adjusting to the demands of the department. Membership administration: - Process...


  • Plymouth, Plymouth, United Kingdom Plymouth Learning Partnership Full time

    Job DescriptionWe are seeking an experienced administrator to join our team at Plymouth Learning Partnership. The successful candidate will provide high-quality administrative support to our leaders and teachers, ensuring the smooth operation of our Primary Academy.Key Responsibilities:Provide administrative support to leaders and teachers, including...