Patient Pathway Administrator

3 weeks ago


Bristol, United Kingdom Private Secretary Group Full time

**About Us**

We offer practice management support to Consultants, Doctors and Surgeons within the private healthcare sector. At the heart of our business is patient care and by ensuring that we offer excellent service, we can help our clients do what they do best

**About the job**

**Responsibilities**:

- Downloading and updating patient clinic information to ensure our system reflects the most updated version of the appointments diary
- Proof-reading and sending of medical reports
- Assisting the practice manager and director of the company to ensure the current service level is adhered to
- Sending consultation notes from the clinicians to the patients NHS GP
- Printing and sending letters from the printing queue, when necessary
- Communicating with other staff and at times clinics and hospitals.
- You will be required to answer enquiries, troubleshoot problems, and provide general information.

This role is fundamental to the day-to-day running of each practice.
- Excellent organisational and time management skills as well as being able to prioritise certain tasks over others.
- Confident, positive, outlook with a can-do attitude
- Proficiency in MS 365 Packages
- Ability to work autonomously
- High energy, initiative, and motivated to succeed and learn
- Attention to detail and problem-solving skills
- Ability to work in a small team and be a team player
- The willingness to go the extra mile
- A patient administration background would be highly desirable for this position.
- Appropriate training will be provided but **IT skills linked with good keyboard skills are a requirement for this role, along with an excellent telephone manner.**

**Salary**: £21,739.00-£22,766.00 per year

**Benefits**:

- Casual dress
- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 2 years (preferred)
- Medical terminology: 2 years (preferred)
- Medical management: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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