Patient Transport Support Officer

7 months ago


Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

The post holder will be part of a small administrative team dealing with the daily booking and organisation of the Trust’s patient transport requirement and data management of the electronic booking system, acting as a point of contact for hospital departments, ambulance providers and sometimes patients.

The role offers rewarding opportunities to make a noticeable difference during critical stages of our patients’ care pathways, improve patient experience and integrate with a wide variety of departments to help facilitate optimal patient flow.

Communication

Communication of routine, and sometimes sensitive, transport booking information using persuasive and negotiating skills, to internal and external stakeholders, including UHBW staff, patients and ambulance service staff

Telephone contact with patients, and internal and external colleagues; some level of telephone contact with stakeholders will require a level of sensitive handling and emotional effort.

**Patient Care**:
Responsibility for ensuring that the arranged patient transport provision is of an appropriate level of care for each patient.

**Organisation and Planning**:
Planning and organisation of straightforward ongoing activities to maintain the efficient and effective booking of patient transport.

Resolution of operational and data problems encountered by users; solving problems and making judgements, some of which require prior analysis.

Working closely with other members of the team and external teams to plan journeys effectively within the available resources.

**Service Development and Research**:
Provide feedback to managers where necessary, to inform changes in local processes.

**Finance and Resources**:
Follow local protocols to allocate journeys to the appropriate resource, including both commissioned and non-commissioned services.

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.



  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    The post holder will be part of a small administrative team dealing with the daily booking and organisation of the Trust’s patient transport requirement and data management of the electronic booking system, acting as a point of contact for hospital departments, ambulance providers and sometimes patients. The role offers rewarding opportunities to make a...


  • Bristol, United Kingdom EMED Group Full time

    **EMED Group** are looking for a Patient Transport Liaison Officer to join our team in Bristol. **Contract Type**: Permanent, full time - 37.5 hours per week + On call requirement. **Location**: Southmead Hospital, Bristol **What We Offer**: - You will receive full training to fulfil the role and uniform - £12.66 Per Hour plus additional for on call. -...


  • Bristol, United Kingdom E-zec Medical Transport Services Ltd Full time

    We are looking for Patient Safety Liaison Assistant's to provide on hand support for all patients waiting for transport by assessing patient needs always ensuring safety and to be a point of contact for crews and hospital staff. **This is a Permanent role working Monday-Friday - 8 hours per day between operational hours of 09.00 and 19.00 - final rotas...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    This is a key role in the maintenance and effective delivery of daily operations in the Patient Transport Hub and will focus on data validation to ensure accurate and effective service monitoring and reporting. As a key team member, you will help to ensure that the service is delivered successfully and in a timely manner, supporting the team supervisors and...


  • Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    Applications are invited for a fulltime locum consultant post in obstetrics and maternal medicine. The appointee will join a cohesive, friendly team of 38 consultants in obstetrics and gynaecology working across Bristol and Weston.  The appointee will be an experienced obstetrician and will work with 21 other obstetricians and specialists within the...


  • Bristol, Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our patient transport services. Your primary responsibility will be to coordinate and manage the daily booking and organization of patient transport requirements, acting as a point of contact for hospital departments, ambulance providers, and...


  • Bristol, United Kingdom EMED Group Full time

    We are looking for Patient Safety Liaison Assistant's to provide on hand support for all patients waiting for transport by assessing patient needs always ensuring safety and to be a point of contact for crews and hospital staff. **This role is based from Southmead Hospital, Bristol.** **This is a Permanent role working Monday-Friday - 8 hours per day...


  • Bristol, Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    Job Summary: We are seeking a highly skilled and experienced Ultrasound Service Manager to join our team as a Patient Transport Coordinator.Key Responsibilities:Act as a first point of assistance for crew enquiries relating to patient journeys.Coordinate crews and patient collection/drop-off, making plans to pre-empt problems and solve issues when they...


  • Bristol, United Kingdom EMED Group Full time

    **This is a Permanent role working Monday-Friday from Royal United Hospital in Bath - 8 hours per day between operational hours of 09.00 and 19.00 - final rotas TBC.** We are looking for Patient Safety Liaison Assistant's to provide on hand support for all patients waiting for transport by assessing patient needs always ensuring safety and to be a point of...

  • Transport Planner

    6 months ago


    Bristol, United Kingdom David Hathaway Transport Full time

    David Hathaway are looking to recruit a Transport Planner to join their team at their site in Yate. Your role as a Transport Planner will be to plan and execute collection and delivery schedules via the most cost-efficient means, in line with the business objectives, customer service levels and current legislative requirements. - Monday - Friday - 45 hours...


  • Bristol, United Kingdom David Hathaway Transport Ltd Full time

    David Hathaway are looking to recruit a Transport Administrator to join their team at their site in Yate. The Transport Administrator will be responsible for progressing supplier collections and final depot deliveries in the context of support of the daily transport plan and the performance criteria against customer agreed key performance indicators. -...


  • Bristol, United Kingdom West of England Combined Authorities Full time

    Job Introduction The West of England Mayoral Combined Authority is seeking to appoint two Transport Operations Officers, to join their Integrated Transport Operations Team. Your key responsibilities in this role would be to ensure a focus on delivering the priorities of the Metro Mayor, by helping to deliver a first class passenger experience for our...


  • Bristol, United Kingdom West of England Combined Authority Full time

    **Job Introduction**: The West of England Mayoral Combined Authority is seeking to appoint two Transport Operations Officers, to join their Integrated Transport Operations Team. Your key responsibilities in this role would be to ensure a focus on delivering the priorities of the Metro Mayor, by helping to deliver a first class passenger experience for our...


  • Bristol, United Kingdom West of England Combined Authority Full time

    **Job Introduction**: The West of England Mayoral Combined Authority is seeking to appoint a Transport Operations Officer to join their Integrated Transport Operations Team. Your key responsibilities in this role would be to ensure a focus on delivering the priorities of the Metro Mayor by helping the team to deliver a first class local bus network for the...


  • Bristol, Bristol, United Kingdom EMED Group Full time

    About the RoleWe are seeking a skilled Support Community Transport Coordinator to join our team at EMED Group, a leading provider of patient transport and care services. As a key member of our team, you will play a vital role in ensuring the safe and efficient transportation of special educational needs children.Key ResponsibilitiesTransportation...


  • Bristol, United Kingdom West of England Combined Authorities Full time

    Job Introduction The West of England Mayoral Combined Authority is seeking to appoint a Transport Operations Officer to join their Integrated Transport Operations Team. Your key responsibilities in this role would be to ensure a focus on delivering the priorities of the Metro Mayor by helping the team to deliver a first class local bus network for the...


  • Bristol, United Kingdom West of England Combined Authorities Full time

    Job Introduction The West of England Mayoral Combined Authority is seeking to appoint a** Senior Transport Operations Officer**, to join the **Integrated Transport Operations** team. Your key responsibilities in this role would be to ensure a focus on delivering the priorities of the Metro Mayor by: - Support the delivery, monitoring and improvement of the...


  • Bristol, United Kingdom Apex Transport Planning Ltd Full time

    **Overview** We are expanding our Transport Planning team and looking for Graduate Consultants in our Bristol and Cardiff offices to continue our ongoing success. **About Apex** We are a small but dynamic company with a reputation for delivering quality advice for development planning projects. The work we do ensures our clients achieve viable planning...


  • Bristol, United Kingdom Bristol City Council Full time

    **Permanent, Full Time 37 hours per week working Monday - Friday.** Are you interested in shaping the development of Bristol’s transport network? The Transport Policy and Strategy team are advertising 3 exciting entry-level roles that will see the you involved in developing new transport policy, undertaking research and best practice, and supporting...


  • Bristol, Bristol, United Kingdom EMED Group Full time

    Are you passionate about supporting your local community and driven by delivering exceptional service?We are seeking a Transport Support Specialist to join our Healthcare transportation team based in the Bristol area.This is an exciting opportunity to be part of a dynamic team, providing safe and reliable transport services for children with special...