General Surgery Patient Pathway Assistant

6 months ago


Bristol, United Kingdom North Bristol NHS Trust Full time

To support the waiting list co-ordinators in working as part of a clinical team ensuring that patients are admitted efficiently for investigative treatments, diagnostic procedures and inpatient and day-case operations within national guidelines and in accordance with the trusts Patients Access Policy. This includes; NHS Constitution, waiting time standards; Department of Health admission guidelines and booking rules. To add, remove and modify patients to and from the waiting list as requested by the waiting list co-ordinators or in accordance with the Trusts Patient Access Policy. To book theatre lists, as dictated by the waiting list co-ordinators.

As appropriate, schedule new or follow-up outpatient appointments, book pre-admission appointments, organise investigative treatments, diagnostic appointments and TCI/operation dates ensuring that patients are informed, with reasonable notice, and that all relevant paperwork is completed for given appointment. This includes ensuring that all elective attendances/admissions are promptly and accurately recorded on the appropriate PAS system(s) Provide administrative support to secretaries/waiting list coordinators/ consultants/clinical teams. To be responsible for the accurate completion of clinic letters once dictation has been received. To ensure all letters are copied to correct templates with correct patient details when received back from external typing company and send to the correct patient.

To ensure all notes are traced in and out. Photo coping, filing, faxing and other administrative duties to ensure the efficient running of the office. To provide advice to patients in matters relating to admission (pre and post-operative guidance etc) and with regard to their position on the waiting list. To deal with enquiries from all service users in a helpful, courteous and diplomatic manner.

To receive and process incoming mail (including electronic) as necessary, sorting and prioritising items, ensuring all clinical reports and referrals are brought to the attention of the waiting list co-ordinators/secretaries. To ensure that patient confidentiality is maintained at all times. To liaise with partner organisations to assist facilitate the treatment of patients. This includes liaison with primary, secondary and tertiary care providers.

To liaise with Cancer Services MDT Coordinator(s) to ensure that all patients with suspected/confirmed malignancy are treated in accordance with the updated cancer strategy. To ensure information regarding patients special needs and/or comorbidities are documented and communicated to relative wards/departments.



  • Bristol, Bristol, United Kingdom Courtside Surgery Full time

    About the RoleCourtside Surgery is seeking an experienced and reliable Administrative Assistant to join our team in supporting our patients and clinical staff at the surgery.The successful candidate will be responsible for a range of administrative tasks, including registering new patients, assisting with general patient queries, referrals administration,...


  • Bristol, Bristol, United Kingdom Courtside Surgery Full time

    Job Title: Administrative AssistantAbout Courtside Surgery:Courtside Surgery is a busy general practice serving 16,000 patients in Yate. We are seeking an experienced administrative assistant to join our team.Key Responsibilities:Process referrals and support clinical staff using referral pathways and processes.Manage patient records, process repeat...


  • Bristol, Bristol, United Kingdom Courtside Surgery Full time

    About the RoleCourtside Surgery is seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will play a vital role in supporting our clinical staff and patients.Key ResponsibilitiesProcess referrals and support the clinical staff using the appropriate referral pathways and processesProcess...


  • Bristol, United Kingdom North Bristol NHS Trust Full time

    A fantasctic opportunity has arisen within the Vascular Surgery Network to join the team as a patient pathway coordinator. We cover a a network with the hub based at NBT, Southmead Hospital yet also manage services in Weston, Bath and UHBristol. The role is for a patient pathway co-ordinator working 37. hours per week across Monday -Friday. A fantastic...


  • Bristol, Bristol, United Kingdom Courtside Surgery Full time

    Courtside Surgery Job DescriptionJob Summary:We are seeking an enthusiastic and reliable individual to join our administrative team at Courtside Surgery. As a Medical Records Clerk, you will play a vital role in supporting our patients and clinical staff by performing a range of administrative tasks.Main Duties:Process patient referrals and support clinical...


  • Bristol, United Kingdom North Bristol NHS Trust Full time

    A fantastic opportunity has recently arisen within the Bristol Urological Institute as we are advertising for a Patient Pathway Assistant working 30 hours a week to join our busy Urology department within the Diagnostic Service. This is an exciting opportunity to start your career working within the Bristol Urological Institute. The Diagnostic team are...


  • Bristol, Bristol, United Kingdom Courtside Surgery Full time

    About the RoleCourtside Surgery is seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an integral part of our administrative team, you will play a crucial role in supporting our patients and clinical staff.Key ResponsibilitiesProcess referrals and support clinical staff using appropriate referral pathways and...


  • Bristol, Bristol, United Kingdom Courtside Surgery Full time

    About the RoleCourtside Surgery is seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an integral part of our administrative team, you will play a crucial role in supporting our patients and clinical staff.Key ResponsibilitiesProcess referrals and support clinical staff using appropriate referral pathways and...


  • Bristol, United Kingdom North Bristol NHS Trust Full time

    A fantasctic opportunity has arisen within the Vascular Surgery Network. We cover a a network based at NBT, Southmead Hospital yet manage services at NBT, in Weston, Bath and UHBristol. The role is for an assistant patient pathway co-ordinator working 37.5 hours per week across Monday -Friday. An exciting opportunity has arisen within the Vascular...


  • Bristol, United Kingdom North Bristol NHS Trust Full time

    A fantastic opportunity has recently arisen within the Bristol Urological Institute as we are advertising for a Patient Pathway Assistant working 30 hours a week to join our busy Urology department within the Bladder cancer team. This is an exciting opportunity to start your career working within the Bristol Urological Institute. The Bladder cancer team are...


  • Bristol, Bristol, United Kingdom Priory Surgery Full time

    Job SummaryWe are seeking a skilled Receptionist to join the Patient Navigation team at Priory Surgery, providing a comprehensive reception service to GPs, health professionals, and the general public.The ideal candidate will have excellent communication skills, keyboard proficiency, and experience working in a customer service environment.Main...


  • Bristol, United Kingdom Priory Surgery Full time

    Job summary We are seeking a friendly Receptionist with excellent communication, keyboard and computer skills to join the friendly Patient Navigation team at Priory Surgery. Hours are likely to be required across Monday, Wednesday and Friday - Up to hours per week The role is to provide a comprehensive reception service within the Practice to GPs,...


  • Bristol, Bristol, United Kingdom Priory Surgery Full time

    About Priory SurgeryPriory Surgery is a long-established GP training practice situated in South Bristol, providing Primary Medical Services to around 11,400 patients in the Knowle, Whitchurch, Totterdown, and Brislington areas.We are a friendly and progressive team working together to provide a high-quality service, achieving high QOF standards and...


  • Bristol, Bristol, United Kingdom Priory Surgery Full time

    About Priory SurgeryPriory Surgery is a long-established GP training practice situated in South Bristol, providing Primary Medical Services to around 11,400 patients in the Knowle, Whitchurch, Totterdown, and Brislington areas.We are a friendly and progressive team working together to provide a high-quality service, achieving high QOF standards and...


  • Bristol, Bristol, United Kingdom Priory Surgery Full time

    Job SummaryWe are seeking a skilled Receptionist to join the Patient Navigation team at Priory Surgery, providing a comprehensive reception service to GPs, health professionals, and the general public.The ideal candidate will have excellent communication skills, keyboard proficiency, and experience working in a customer service environment.Main...


  • Bristol, Bristol, United Kingdom Priory Surgery Full time

    About Priory SurgeryPriory Surgery is a long-established GP training practice situated in South Bristol, providing Primary Medical Services to around 11,400 patients in the Knowle, Whitchurch, Totterdown, and Brislington areas.We are a friendly and progressive team working together to provide a high-quality service, achieving high QOF standards and...


  • Bristol, Bristol, United Kingdom Priory Surgery Full time

    About Priory SurgeryPriory Surgery is a long-established GP training practice situated in South Bristol, providing Primary Medical Services to around 11,400 patients in the Knowle, Whitchurch, Totterdown, and Brislington areas.We are a friendly and progressive team working together to provide a high-quality service, achieving high QOF standards and...


  • Bristol, Bristol, United Kingdom Priory Surgery Full time

    Job SummaryPriory Surgery is seeking a skilled Receptionist to provide a comprehensive reception service within the Practice to GPs, health professionals, the general public, and other agencies.The ideal candidate will have excellent communication, keyboard, and computer skills, with the ability to triage and navigate patients to an appropriate appointment...


  • Bristol, United Kingdom North Bristol NHS Trust Full time

    The Vascular Patient Pathway Assistant role is tosupport the Patient Pathway Coordinator in working as part of a clinical team ensuring that patients are admitted efficiently for investigative treatments, diagnostic procedures and inpatient and day-case operations within national guidelines and in accordance with the trusts Patients Access Policy. This...


  • Bristol, United Kingdom North Bristol NHS Trust Full time

    The Neurosurgery Patient Pathway Coordinator is responsible for overseeing all aspects of the patient pathway, from referral to treatment and follow up care. The key tasks respectively involve managing the inpatient, day case waiting and ward attender lists for Consultant Neurosurgeons operating at Southmead Hospital, in accordance with Government Access...