Patient Administrator
2 weeks ago
It is an exciting time to join Bristol Dental School as we have recently moved to our new site (1 Trinity Quay, Avon Street, Bristol) and operating model. The role involves the management of student patient appointments, including bookings and management of waiting lists. The role is 28 hours per week working Monday, Tuesday, Thursday and Friday.
What will you be doing?The successful candidate will:
- Be responsible for the patient appointment ‘lifecycle’, from registering referrals on the patient administration system, to booking appointments and managing the student patient waiting list following local booking rules and procedures.
- Be the first point of contact for patients, students, nurses, clinical and other administrative staff in relation to the coordination of clinics, management of waiting lists and booking of patients.
- You are a well organised, enthusiastic individual with excellent communication skills.
- You are adaptable and able to deliver high quality, efficient and effective clinical administrative support.
You have strong computer skills; email communications, Microsoft packages (full training will be given on specific systems).
Nice to have:
- Experience of patient administration in the NHS or similar dentistry setting, although training and support will be provided.
Work pattern: Part Time (Mon, Tues, Thurs, Fri )
Grade: D
S hift pattern : 28 hours
This advert will close at 23:59 GMT on 15/05/2024
Our strategy and missionWe recently launched ourstrategy to 2030 tying together our mission, vision and values.
The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives – particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution.
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