Speciality Pa Colorectal
2 months ago
Band 4
**Main area**
- Colorectal
- **Grade**
- Band 4
- **Contract**
- Permanent
- **Hours**
- Full time - 37.5 hours per week
- **Job ref**
- 164-5098066**Site**
- Queens Medical Centre
- **Town**
- Nottingham
- **Salary**
- £23,949 - £26,282 Per Annum
- **Salary period**
- Yearly
- **Closing**
- Today at 23:59Job overview
An exciting opportunity has arisen for a full - time Band 4 Specialty PA, Within the Colorectal Surgery Division, based at the Queens Medical Centre. The post holder will be working closely with a team of administration colleagues as well as medical, surgical and nursing staff to provide an excellent administrative service for our patients and parents/carers. The role involves bringing together excellent written and verbal communication skills, good working knowledge of Microsoft Office, Diary planning as well as excellent planning and organisational skills. You will be a team player and also able to work on your own initiative to meet agreed plans and deadlines.
Main duties of the job
To understand the role in more detail, please read the attached job description and person specification documents.
Working for our organisation
Nottingham University Hospitals NHS Trust (NUH) recognises that its ability to be the best for patients depends on the talent and commitment of all our employees. As a service we are committed to continuous professional development for all our staff through a range of opportunities that involve training courses and involvement in service developments.
NUH has a set of values and behaviours to improve the experience for our patients and our staff (We are here for you). This means that in undertaking this role the post holder is expected at all times to behave is a way that demonstrates commitment to the delivery of thoughtful patient care and continuous improvement.
Detailed job description and main responsibilities
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
Manage Clinic schedules and patient attendance for your Specialty, working closely with consultants and other stakeholder departments.
Liaise with consultants regarding patient queries and be a key contact for consultants and other clinical staff.
Accurately audio transcribe clinical letters using Winscribe, producing high quality work within defined deadlines.
Use judgement and initiative to prioritise the importance/urgency of tasks within defined guidelines.
Establish and maintain patient admin systems/databases.
Dealing with incoming mail, results/reports management.
Attending/organising meetings, take minutes.
Ensure RTT patient data quality is accurate.
Communication link to directorate management team, regarding consultant leave/service issues.
Diary Management for clinical teams.
Telephone calls inbound/outbound relating to patients specific care, in a confidential manner.
Typing of non-clinical letters as required.
Liaise with waiting list co-ordinators to ensure patients are treated within breach dates.
To support and mentor new staff.
Share responsibility with line manager for own personal development.
Undertake HR related tasks, appraisals and recruitment (if necessary).
Undertake any other duties which may be reasonably required.
Person specification
Training & Qualifications
Essential criteria
- 5 GCSEs C or above, to include English Language
Desirable criteria
- RSA III word-processing/text processing or equivalent
- NVQ level 3 in administration or equivalent
Experience
Essential criteria
- Experience in using Microsoft Office
- Audio typing
- Line management qualification or equivalent - Team leader experience might be advantageous from a planning and organising perspective.
- Proven secretarial experience
- Electronic diary management
- Waiting list entry - not relevant for all Specialities, however see comment in JD
Desirable criteria
- Knowledge of 18wk & Cancer Targets Winscribe Knowledge of hospital IT systems, e.g. Medway PAS, Notis.
Communication and relationship skills
Essential criteria
- Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
- Must be understanding and helpful
- Friendly and professional telephone manner
- Has ability to motivate, coach and mentor others within the team
- Maintain confidentiality, sensitivity and empathy in communication with patients/colleagues
Analytical and Judgement skills
Essential criteria
- Able to use judgement to make decisions in order to solve problems/enquiries
- Uses own initiative
Planning and organisation skills
Essential criteria
- Demonstrates an ability to organise own work schedule
- Demonstrates an ability to delegate and organise work for others
- Manages time effectively and displays initiative
- Works within prescribed deadlines
- Ability to prioritise workload
- _________________________________________
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