Outpatient Clinic Receptionist

5 months ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

An exciting opportunity for a receptionist has arisen within our Renal Outpatient's department based at the City Campus of NUH

This post is 30 hours per week over 4 days and is a permanent post.

You must be an enthusiastic and reliable team player, able to work under pressure, have excellent customer service skills, the ability to organise and prioritise your workload accordingly and have excellent written and verbal skills.

Previous work experience in a hospital setting, including an outpatient receptionist/clinic prep would be an advantage but not essential, as well as a clear understanding of confidentiality issues.

Please note an assessment against the Person Specification and Job Description will be undertaken as part of the selection process.

Renal is a large specialty within the Cancer and Associated Specialists Division. Our main unit is based at Nottingham City Hospital, we also have satellite units at King's Mill Hospital, Lings Bar and Ilkeston Community Hospital.

The speciality is comprised of numerous arms that make-up the wider Speciality, these include, but are not limited to:

- Dialysis
- Home therapies
- Nephrology
- Transplant Surgery

With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

**KEY JOB RESPONSIBILITIES**:

- Print clinic lists from Medway PAS in advance of clinic date.
- Reduce and cancel clinics.
- Add patients to a partial booking waiting list via Medway PAS.
- Greet patients at reception, check their personal details are correct, and if necessary amend in Medway PAS accordingly, ensuring patient confidentiality is respected at all times.
- Using Medway PAS or any other relevant electronic booking systems arrange appointments for follow up clinics, as instructed by the medical/nursing staff. Arrange patient transport if necessary.
- Add follow ups to review lists for partially booked patient appointments.
- Deal appropriately with enquiries from staff and the general public, seeking advice or referring elsewhere if necessary.
- Ensure all clinic outcomes are recorded accurately on the day.
- Prepare admin for all clinics.
- Keep personally updated and be able to advise patients in relation to peripheral services available, i.e. transport, interpreting services etc.
- Notify Outpatient Co-Ordinator or designated person of any patients who fail to attend appointments who will take necessary action in line with departmental and/or Trust Policies.
- Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times.
- Be able to competently use Medway PAS and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department.
- Maintain a tidy, safe working environment, reporting any hazards or faults in a timely manner.
- Undertake any other duties, which may reasonably be required.
- Ensure RTT patient data is accurate at all times.
- Alert Outpatient Co-Ordinator of clinic capacity issues as they arise.
- Able to travel across sites when necessary.

Please see attached job description and person specification for further details regarding this vacancy

  • Outpatient Receptionist

    7 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    We currently have a vacancy for a receptionist post in Clinical Haematology Outpatients Department working at City Campus. We are looking for a full time receptionist. We are looking for enthusiastic and well-motivated staff member who would like the opportunity to work in a fast paced positive developing environment. The applicants should have excellent...

  • Outpatient Receptionist

    5 months ago

    Nottingham, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

    The Adult Mental Health Division is looking to recruit multiple Outpatient Receptionists (one of these is part time) to support the Outpatient services at Highbury Hospital. An opportunity has arisen for 3 x Band 2 (full time) and 1 x Band 2 (part time) Outpatient Receptionists to join the Adult Mental Health Team. This is a well established, experienced...

  • Outpatient Receptionist

    7 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    We currently have a vacancy for a receptionist/admin support post in Clinical Haematology Outpatients Department working at City Campus. We are looking for enthusiastic and well-motivated staff member who would like the opportunity to work in a fast paced positive developing environment. The applicants should have excellent verbal and written communication...

  • Clinic Receptionist

    5 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within Outpatient Services, Ambulatory Care Division based at the Queens Medical Centre Campus and the new Leengate Building covering the reception for Outpatients, Therapies, Rehabilitation and Orthotics. The Clinic Receptionists core working hours are Monday to Friday between 8am-6pm, with the occasional evening clinics...

  • Clinic Receptionist

    5 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within Outpatient Services, Ambulatory Care Division based at our new Building Leengate covering the reception for Outpatients, Therapies, Rehabilitation and Orthotics. The Clinic Receptionists core working hours are Monday to Friday between 8am-6pm, with the occasional evening clinics which may require you to finish later....

  • Clinic Receptionist

    5 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within Outpatients at the Nottingham City Hospital Campus, working on the reception desk in the Main Outpatients department. You will have excellent customer service skills, and be committed to providing a first class service to all our patients. In addition to the below summary, you need to familiarise yourself with the full...

  • Clinic Receptionist

    5 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within Outpatient Services, Ambulatory Care Division based at the NHS Treatment Centre, Gateway A Dermatology. The Receptionists core working hours will be Thursday to Friday between 8am - 6:00pm, with the occasional evening clinics requiring you to finish later. You will have excellent customer service skills and be committed...

  • Clinic Receptionist

    4 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Outpatients Reception Various Specialties **Grade** - Band 2 **Contract** - Permanent **Hours** - Part time - 32 hours per week (Monday to Thursday - helping to cover the reception core working hours of 0800 - 1800) **Job ref** - 164-5460405 **Site** - Nottingham City Hospital Campus **Town** - Nottingham **Salary** - £22,383...

  • Clinic Receptionist

    5 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within Outpatient Services, Ambulatory Care Division based at the NHS Treatment Centre for Gateway E - Outpatients: Rheumatology, Endocrinology, Hypertension and Diabetes. The Receptionists core working hours are Monday to Friday between 8am-6pm, with the occasional evening clinics requiring you to finish later. You will have...

  • Clinic Receptionist

    5 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within Outpatient Services, Ambulatory Care Division based at the NHS Treatment Centre, Gateway F Gynaecology. The Receptionists core working hours will be Thursday to Friday between 8am - 6:00pm, You will have excellent customer service skills and be committed to providing a first class service. Working as part of the...

  • Clinic Receptionist

    4 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Outpatients Reception Various Specialties **Grade** - Band 2 **Contract** - Permanent: The role will be Based at the Queens Medical Centre and at the Leengate Building which is on the QMC Campus **Hours** - 37.5 hours per week (Full Time Covering between 8-6) **Job ref** - 164-5462873 **Site** - QMC Campus **Town** -...

  • Clinic Receptionist

    5 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within Outpatient Services, Ambulatory Care Division based at the NHS Treatment Centre for Gateway F- Gynaecology Outpatients. The Receptionists core working hours are Monday to Friday between 8am-6pm. You will have excellent customer service skills and be committed to providing a first class service. You must be educated to...

  • Receptionist

    6 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    We currently have a full time vacancy for a receptionist post in the Urology Outpatients Department working at the City Campus We are looking for an enthusiastic and well-motivated staff member who would like the opportunity to work in a fast paced, positive, developing environment. The applicant should have excellent verbal and written communication...

  • Receptionist

    5 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    We currently have a part-time vacancy for a receptionist post, working 16 hours per week ,in the Oncology Outpatients Department at the City Campus. We are looking for an enthusiastic and well-motivated staff member who would like the opportunity to work in a fast paced positive developing environment. The applicant should have excellent verbal and written...

  • Receptionist

    4 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    We currently have a part-time vacancy for a receptionist post in the Urology Outpatients Department working at the City Campus on a 6 month fixed-term contract. We are looking for an enthusiastic and well-motivated staff member who would like the opportunity to work in a fast paced, positive, developing environment. The applicant should have excellent...

  • Receptionist

    5 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within the Ear, Nose and Throat Outpatient Department, based at the Queens Medical Centre covering the reception for Outpatients. The Clinic Receptionists core working hours are Monday to Friday between 8.30am-5pm. You will have excellent customer service skills and be committed to providing a first class service to all our...

  • Clinic Receptionist

    4 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Gateway A (Dermatology) **Grade** - Band 2 **Contract** - Permanent **Hours** - 15 hours per week (Part time) **Job ref** - 164-5434423 **Site** - Nottingham NHS Treatment Centre **Town** - Nottingham **Salary** - £22,383 per annum **Salary period** - Yearly **Closing** - Today at 23:59 Job overview This is an exciting...

  • Receptionist

    5 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    We currently have a part-time vacancy for a receptionist post, working 15 hours per week ,in the Urology Outpatients Department at the City Campus. We would require you to work on a Thursday and Friday. We are looking for an enthusiastic and well-motivated staff member who would like the opportunity to work in a fast paced positive developing...

  • Outpatient Co-ordinator

    4 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is a unique opportunity to work within Gateway I based in the Treatment Centre at Nottingham University Hospitals. Gateway I is the Outpatient department for Digestive Diseases which comprises of Gastroenterology, Colorectal, Hepatology, Hepatobiliary & Pancreatic Surgery, Urology & Dietetics. An exciting opportunity has arisen within the Specialties...

  • Receptionist

    5 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within the Orthoptic and Optometry departments, part of Eye out-patients based at the Queens Medical Centre covering the reception across a number of clinical areas, we have a full-time and part-time reception role available. The Clinic Receptionists core working hours are Monday to Friday 8.00am-5pm, however, these do vary to...