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Outpatient Co-ordinator

7 months ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

This is a unique opportunity to work within Gateway I based in the Treatment Centre at Nottingham University Hospitals.

Gateway I is the Outpatient department for Digestive Diseases which comprises of Gastroenterology, Colorectal, Hepatology, Hepatobiliary & Pancreatic Surgery, Urology & Dietetics.

An exciting opportunity has arisen within the Specialties for an Outpatient Co-ordinator

You will work closely with all members of the admin and nursing team as and when necessary, contributing to the development of a highly skilled workforce. You will line manage our Gateway Receptionists and Outpatient Administrators and work alongside the team to provide a friendly, efficient service for patients.

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

**tasks include but not limited to**:
Provide support to the Service Manager and Deputy Sister to ensure the smooth and effective running of the Gateway.

Act as a key contact for all consultants, patient and service users queries/concerns.

Manage ERS worklists, including advice and guidance and appointment slot issues.

Responsible for relevant actions required as part of schedule maintenance, including cancelling, restructuring and building of clinics, ensuring all staff adhere to template format and rules, and ensuring that all clinic/day case cancellations are dealt with in a timely manner and communicated accordingly.