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Patient Pathway Administrator
3 months ago
Band 3
**Main area**
- Colorectal
**Grade**
- Band 3
**Contract**
- Permanent
**Hours**
- Part time - 13 hours per week
**Job ref**
- 164-5447141-A
**Site**
- Queens Medical Centre
**Town**
- Nottingham
**Salary**
- £22,816 - £24,336 pro rata
**Salary period**
- Yearly
**Closing**
- Today at 23:59
Job overview
An opportunity has come up to join the Colorectal team, within the surgery division at QMC as a part time Patient Pathway Administrator.
This role is being offered on part time basis (days to be decided). The post is based at Queens Medical Centre, Nottingham.
Main duties of the job
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
As a PPA within the Colorectal team you will be responsible for monitoring patient results and letters and ensuring they are reviewed in a timely manner. The role holder will work closely with the waiting list coordinators and deputy service manager to help ensure local and national targets are met.
In undertaking this role, the employee will be expected to behave at all times that are consistent with and actively supports the Trust values which are detailed below.
Working for our organisation
With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career
Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.
Detailed job description and main responsibilities
Maintain databases for patient results and clinics
Work closely with waiting list coordinators to ensure letters are authorised in a timely manner
Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.
Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines
Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.
Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.
Liaising with outpatient administrator re. Appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.
To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway
Ensure RTT patient data quality is accurate at all times
Adapt a flexible attitude to meet the needs of the service, taking into consideration each department’s unique specialty and the subsequent requirements of such specialist services.
Promote an open friendly working environment
Adhere to Trust policies and procedures relevant to your position.
Participate in a Personal Development Plan.
Person specification
Training & Qualifications
Essential criteria
- 5 GCSE’s or equivalent C or above - must include English
- Computer literate to ECDL standard or equivalent
Desirable criteria
- NVQ level 3 or equivalent
Experience
Essential criteria
- Previous MS Office Experience
- Understanding of patient confidentiality
- Must be able to clearly and accurately convey information verbally
Desirable criteria
- Previous experience of working in the NHS and experience using MS Office, Medway PAS and Notis
- Medical Terminology
Communication
Essential criteria
- Uses correct grammar and spelling
- Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
Analytical and Judgement
Essential criteria
- Able to use judgement to make decisions in order to solve problems / enquiries
- Works in line standard procedures
Planning and organisation
Essential criteria
- Consistently works to high standards
- Works within prescribed deadlines
Physical skills
Essential criteria
- Frequent use of VDU equipment
- _________________________________________
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career
**Salary**: The quoted salary will be on a pro rata basi
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