Customer Service

3 days ago


Newmarket, United Kingdom Hays Specialist Recruitment Limited Full time

Customer Services Representative | Newmarket | £22,500 | Hybrid option after probation
**Your new company**
A growing and successful business based in Newmarket.
**Your new role**
These are new and exciting jobs due to company growth. Reporting into the Customer Service Team Leader
these Customer Services Assistant jobs support the company's day to day running by looking after clients and customers enquiries. Whilst the working environment is relaxed these roles demand people who can work at pace and are motivated to succeed and meetKPIs. Duties include but not limited to:

- Answering inbound telephone calls from customers and clients.
- Making outbound calls to customers to confirm appointments.
- Vetting and creating emergency appointments for customers.
- Ensuring COVID checks are completed for every customer.
- General database administration

**What you'll need to succeed**
This job demands that you offer exceptional customer services and customer experience, to be successful in this job your will need to be:

- Fully IT conversant including Microsoft Office Suite.
- Well presented with a great telephone manner.
- Be a team player.
- The ability to be flexible as part of a fast-moving focused organisation.

**What you'll get in return
**- Salary of £22,500 (dependant on experience)
- Hybrid option after completion of probation
- Onsite parking
- Value added benefits
- 20 days holiday + stat
- Dress down Friday
- A positive and vibrant working environment

**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


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