Support Secretary
8 months ago
To provide comprehensive administrative support to the Adult Mental Health Service. This includes; providing administrative support, coordinating referrals, arranging meetings, coordinating information, preparation of agendas, minute taking, data entry, generation of daily work list for administration staff and regular routine audits.
The post holder will collect and collate information relevant to the patient and the service, for example waiting times, RTT, DNA/CNA statistics.
The post holder is required to communicate and liaise with staff and members of partner organisations, produce work to deadlines whilst ensuring compliance with Health Board policies. This is a key supporting role in the effective running of the team, which includes the management of resources as part of the core duties. The duties and responsibilities listed below are not intended to be exhaustive, but are set out to indicate the main areas of activity currently expected. The post holder will, therefore, be expected to adopt a flexible approach when the needs of the service require.
Attend multidisciplinary team meetings to take minutes and to process all referrals onto internal data base.
Provide administration support to the weekly depot clinic.
Prioritise own work and complete work to agreed deadlines.
Provide support to business and project processes.
Provide support to staff within the team/office.
Collate and process data.
Carry out other administrative tasks that fall within the competencies of the post holder in order to provide cover. Prepare and distribute documents and papers as required.
Advanced keyboard skills and knowledge of telephony systems and general office equipment.
Manage internal and external post, including sorting and arranging collection when necessary.
The post holder may have contact with service users and will be expected to signpost/direct to the appropriate person/department.
Follow policies and procedures in own role which are determined by systems within the team and Health Board’s corporate systems.
Required to prioritise their work and to work on their own initiative, managing own workload and deadlines, seeking advice as necessary. Guided by standard procedures, good practice and understands the standards and results that are to be achieved.
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
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