L3 Customer Service Apprenticeship

1 week ago


Hitchin, United Kingdom LMP Group Full time

As a Customer Success Apprentice, you will have the opportunity to play a crucial role in meeting and surpassing our customers' needs. Working closely with our skilled Customer Success team, you will gain the necessary skills and knowledge to deliver excellent support and guidance to our valued clients.

**Working Week - **Monday - Friday, 9.00am - 5.30pm with 1 hour for lunch**

**Total Hours Per Week - 37.5**

**Duties**
- Assist in onboarding new customers, providing product demonstrations, and guiding them through the setup process
- Collaborate with cross-functional teams such as Sales, Product Development, and Marketing to advocate for customer needs and drive product improvements
- Proactively identify opportunities to enhance customer satisfaction and loyalty through personalized support and strategic guidance
- Contribute to the development of educational resources, tutorials, and other materials to empower customers to maximize the value of our products or services

**Apprenticeship**
- You will be studying the Level 3 Customer Service Specialist apprenticeship, the typical duration of this programme is 18 months
- Level 3 Customer Service Specialist qualification upon successful completion of the apprenticeship
- Delivery method and location of training to be confirmed, but does involve remote learning

**Desired Skills and Qualities**
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Patience
- Microsoft office skills

**Desired Qualifications**
- GCSE or equivalent English (Grade A*-C/9-4 or Level 2 equivalent) desirable
- GCSE or equivalent Maths (Grade A*-C/9-4 or Level 2 equivalent) desirable



  • Hitchin, Hertfordshire, United Kingdom LMP Group Full time

    As a Customer Success Apprentice, you will have the opportunity to play a crucial role in meeting and surpassing our customers' needs. Working closely with our skilled Customer Success team, you will gain the necessary skills and knowledge to deliver excellent support and guidance to our valued clients.Working Week - Monday - Friday, 9.00am - 5.30pm with 1...


  • Hitchin, United Kingdom SCCU Group Full time

    **Customer Service Apprenticeship**: **Inspire ATA **has a great opportunity for an enthusiastic, keen apprentice to join their friendly and supportive team.**: Looking for a bright and enthusiastic individual who will learn a variety of customer service techniques and skills. You must have a positive attitude, be creative, and have strong attention to...


  • Hitchin, United Kingdom LMP Group Full time

    **Customer Service Practitioner Apprenticeship position at Propeller Studios Ltd** Propeller Studios Limited is a SaaS business based in Hitchin Hertfordshire. Established in 2001, it has provided business operations and document management software for 20+ profitable years. Our software products and apps are especially well utilised within the construction...


  • Hitchin, United Kingdom Inspire ATA Full time

    _Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 2nd in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2023- 2024. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients,...


  • Hitchin, United Kingdom Tate Recruitment Limited Full time

    We are recruiting for a temporary Customer Service Advisor for a prestigious Hitchin based organisation. This to cover sickness within the team for up to 4 weeks. Hours Monday to Thursday: 8.30am to 17.00, Friday: 8.30am to 15.45. This role is 100% office based in Hitchin. A Customer Service Advisor is the key contact for the customer and is responsible...


  • Hitchin, United Kingdom Page Personnel Secretarial & Business Support Full time

    We are seeking a Customer Service Advisor who will play a crucial role in ensuring customer satisfaction and enhancing the customer experience on a permanent basis. The ideal candidate will provide outstanding service, handle customer inquiries, and maintain good relationships with clients. Client Details The organisation is a leading entity in the retail...


  • Hitchin, Hertfordshire, United Kingdom Irlam Associates Full time

    Explaining service and pricing. To keep track of delivery records from the drivers.Customer Service Advisor£22k + 4k bonusIrlam Associates are proud to be representing one of the UK's largest and well-known courier & Logistics providers in their search for a Customer Service Executive to join their highly successful team at their site close to Knutsford....


  • Hitchin, United Kingdom Lawrence Dean Recruitment Full time

    Our client work in a forward-thinking and fast paced environment. They are looking for a Customer Service Advisor to join their friendly team on a temporary basis. **Customer Service Advisor - Benefits Offered** - £11.50 per hour - Free onsite parking - Immediate start **Customer Service Advisor****: - Job Overview** - Handling complaints in a...


  • Hitchin, United Kingdom Hales Jobs Full time

    My client in Hitchin is looking for Customer Service Administrator to join a busy team in the Billings department. What you will do as a Customer Service Administrator: - Generating invoices for all reactive and quoted works. - Answering customer questions and resolving customer queries in a timely manner, to ensure we can bill correctly. - Liaising with...


  • Hitchin, United Kingdom Page Personnel Full time

    Permanent role with excellent benefits and career progression - Global organisation with Head Offices in Hitchin **About Our Client**: As a Customer Service Advisor your key responsibilities will be: - Answering customer calls (B2B) and ensuring high call quality in line with best practice - Handle requests from internal customers, e.g. quotations,...


  • Hitchin, United Kingdom Tate Full time

    **Customer Service Administrator - Temporary for 12 weeks with a view to going onto a permanent contract.** **This well-established Hitchin based organisation are looking for team orientated, self-motivated individuals to join their busy customer service team.** **Taking calls from customers answering questions or addressing any concerns they may have and...


  • Hitchin, United Kingdom Hertfordshire CC Full time

    **Advert Information** Job Title**: Customer Service Assistant **Location**: Hitchin **Salary Range**:£21,189 with the opportunity to progress to £21,575 per annum (pro rata for part-time) - Pay increase pending **Hours**: 6.5 per week (every Saturday) **Contract**: Permanent **Diversity**:We are an inclusive employer and value a diverse workforce This...


  • Hitchin, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Hitchin, SG5 1RQ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...


  • Hitchin, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Hitchin, SG5 1RQ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...


  • Hitchin, United Kingdom Fortem Solutions Ltd Full time

    **The Role** Fortem Solutions are currently recruiting for a Customer Service Advisor to join our Smart Hub based in Hitchin, Hertfordshire. You will be joining a value based business with a true family ethos, with our people at the heart of everything that we do. Are you looking for a job? Or are you looking for an employer who will welcome you, support...


  • Hitchin, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Hitchin, SG5 1RQ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Upto£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...


  • Hitchin, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Hitchin, SG6 1BS **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...


  • Hitchin, United Kingdom Fortem Solutions Ltd Full time

    **The Role** Fortem Solutions are currently recruiting for a Customer Service Advisor to join our Smart Hub based in Hitchin, Hertfordshire. You will be joining a value based business with a true family ethos, with our people at the heart of everything that we do. Are you looking for a job? Or are you looking for an employer who will welcome you, support...


  • Hitchin, United Kingdom Aventus Clinic Full time

    **Award-Winning Medical Clinic specialising in Advanced Hair & Skin Treatments** We have gained a reputation for exceptional client care and treatment, earning us a coveted 5-star rating. We're passionate about helping our clients look and feel their best, and we're growing fast! That's why we're searching for an enthusiastic and driven individual to join...


  • Hitchin, United Kingdom LV= Full time

    Customer Service Representative We are currently advertising for a variety of lengths of contracts from 6 months, 12 months to permanent. At LV= Life and Pensions, we’re fully committed to ensuring that our customers trust us to protect their families, finances, and futures - that’s why we keep them at the heart of every decision we make. In fact,...