Customer Service Agent

5 days ago


Hitchin, United Kingdom Tate Full time

**A Hitchin business has created 2 new job opportunities as a result of winning a new Scottish service contract. The jobs are available on a temporary - permanent basis, which will give you time to settle into the role with weekly pay from Tate beforemoving to a permanent contract.**

This job is perfect if you enjoy a continuous flow of telephone-based customer service engagement. You will be taking inbound calls, ascertaining some information on your customer's travel destinations and advising on a range of compulsory and recommendedvaccinations before booking appointments.

The work itself is routine, however, will encompass training on both systems and process. Every call will be unique to your customer's needs and require some forward thinking. The information you gain through working here will be interesting and useful toyou personally in the future

What's more, customers will appreciate your help and guidance which in turn will make the work fulfilling.

You will be working in an open plan office. Supported by a high energy, passionate manager whose team provides an efficient service to both the public but also to the NHS contract the company have worked hard to secure.

We are looking for you to share the same professional values and have a genuine enthusiasm for wanting to work here and provide this service.

You will be collaborating with your team mates to cover various shifts on a rota so you take a share in different hours, all decent hours but this helps the service open longer to the public.

**Monday to Friday 8am-4pm, 9am-5pm, 10am-6pm**

**And alternate Saturdays 9-5 which can be paid as overtime or swapped for a day off in the week.**

Once permanent you will benefit from an uplift in pay and quarterly bonuses. As you will primarily be supporting a Scottish contract, your bank holidays will be inline with Scottish Bank holidays.

**Interested? What to do next**:
These jobs are ready to start quickly.

Tate is acting as an Employment Business in relation to this vacancy.



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