Customer Service Coordinator
6 months ago
Job
**Job role profile**:
To oversee the customer service department providing a comprehensive package of support and assistance to internal and external charity customers and clients, managing front of house staff and volunteers, reporting across the Leadership Team.
**The post holder will be responsible for**:
Customer Transport
Repairs and Health and Safety
The line management of the Front of House Receptionist
**The will also undertake**:
General administration tasks and finance tasks supporting the finance department
The post holder will have a good standard of education, a relevant business administration qualification, a minimum of 3 years’ administration work experience and 2 years’ experience managing junior staff.
**Job Type**: Part-time
Pay: £22,620.00 per year
Expected hours: 30 per week
**Benefits**:
- Casual dress
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Performance bonus
**Experience**:
- Management: 2 years (required)
- Administrative: 3 years (required)
Work Location: In person
Reference ID: CSCOTeam1
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