Allocations Officer

1 month ago

Hammersmith, United Kingdom Hammersmith & Fulham Council Full time

At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Economy department, we aim to be efficient in everything that we do. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on.

The role of the Housing Allocations Officer is to allocate suitable emergency and temporary accommodation in accordance with the relevant statutory housing requirements. You will also be responsible for moves into different housing pathways, to achieve positive outcomes for homeless residents accommodated in different forms of temporary accommodation.

You should have experience of working within a busy public facing housing environment, responding to the daily demand for emergency housing provision in accordance with the Council’s statutory duties.

Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.

Please refer to the **Role Profile** for more information.

**Role Responsibilities**:
1.1 To allocate suitable emergency and temporary accommodation in accordance with the relevant statutory requirements. To operate within relevant Codes of Guidance, statutory guidance, council policy and procedures and relevant housing legislation.

1.2 To ensure all bookings request are completed on the day of the request.

1.3 To support the delivery of a coordinated and ruthlessly financially efficient allocation service, this may be delivered through the promotion of all available housing solutions and initiatives.

1.4 To ensure the timescales for letting temporary accommodation are met in line with targets to minimise lost revenue of rent. Actively work in partnership with colleagues and providers to achieve this as well as identifying new initiatives to help reduce void turnaround times.

1.5 To provide comprehensive housing advice, guidance, and support to residents, with regards to all potential housing options, temporary accommodation, and social housing.

You will need to:

- To maintain a detailed knowledge of relevant legislation and Council policy in relation to the statutory provision of temporary housing. To operate within relevant Codes of Guidance, statutory guidance, council policy and housing legislation.
- To ensure the timescales for letting temporary accommodation are met in line with targets to minimise lost revenue of rent. Actively work in partnership with colleagues and providers to achieve this as well as identifying new initiatives to help reduce void turnaround times.
- To facilitate the temporary allocation process and all related functions including assessing and placing homeless households in all forms of suitable and affordable temporary accommodation in discharge of the Council’s duty, setting up and ending tenancies as appropriate
- To assess whether the essential housing needs of applicants have been met in the provision of temporary and interim accommodation, conducting refusal interviews and where necessary undertaking the discharge of the Council’s relevant duty.
- To assist with required arrangements and transport, removals, storage for households moving into/out of temporary accommodation, interpreting services and related functions.

**People Values**:
How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

**We are fair**

We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

**We are caring**

We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

**We are collaborators**

We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

**We are driven**

We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

**Recruiting for Attitude**:
Your skills and ability are important however, we recruit as much for attitude as we do experience. We are looking for people who have the following attributes:
**Complex problem-solving**
The ability to work within a complex system and find simple solutions and outcomes that deliver real change.

**Critical thinking**
The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking. You can rationalise decision-making and form views quickly and soundly from a range of sources.

**Creativity**

**People management**
You can get the best out of people. You have a coaching-style and drive thr

  • Housing Support Officer

    3 months ago

    Hammersmith, United Kingdom Pertemps Network Group Full time

    **Job Description**: Role: Housing Support Officer Rate: PAYE: £16 per hour/Umbrella PAYE: £19 per hour Duration: Ongoing Hybrid Based role Our Housing Support Officers play a crucial role in delivering a professional and customer-focused service to our clients, reporting to the Customer Service & Re-allocation Manager. They act as a vital bridge between...

  • Property Leasing Renewal Officer

    2 months ago

    Hammersmith, United Kingdom Hammersmith & Fulham Council Full time

    We are seeking to recruit a property expert with experience in managing legal property contracts in Housing, to ensure we are organised in the best way to deliver the Council’s vision and ambitions to make Hammersmith and Fulham the best place to live and work. Hammersmith & Fulham is a naturally ambitious council - so we’re looking for motivated...

  • Receptionist

    2 months ago

    Hammersmith, United Kingdom HollyField Personnel Full time

    Administrator £13.00 per hour **Job Type**: Part Time, Temporary Location: Hammersmith Working 27th - 29th February to cover holidays Duties & Responsibilities Scheduling visitors Booking meeting rooms Ordering lunches Assisting with general office queries General administration Allocating the post Dealing with suppliers and contractors Skills...

  • Credit Controller

    3 months ago

    Hammersmith, United Kingdom Marsh & Parsons Full time

    We are looking for an organised and analytically focused Credit Controller to join our team in Hammersmith. You will be responsible for ensuring that all outstanding payments are chased, collected, and allocated in a timely manner and that due protocol is followed. **Key Responsibilities** - Chasing debt through systematic phone calls and letters - Managing...

  • Reception Administrator

    3 months ago

    Hammersmith, United Kingdom Upgrade Recruitment Ltd Full time

    You’ll play a key role supporting the day-to-day administration of a busy company, working across the business’ functions, all while supporting an award-winning smart and modern office. This office-based role would be perfect for an experienced administration professional with some experience working on invoices, spreadsheets and working with suppliers,...

  • Facilities Helpdesk Operative

    3 months ago

    Hammersmith, United Kingdom Service Care Full time

    **Job title -** Facilities Helpdesk Operative **Location -** London W6 9JU **Contract - **Temp - Ongoing **Start Date**: Asap Our client is looking for a Facilities Helpdesk Operative to work within the property team. The main responsibility of the role is to receive calls from customers and tenants, update relevant systems with detailed notes and assign...

  • Head of Housing Policy

    3 months ago

    Hammersmith, United Kingdom Pertemps Network Group Full time

    **Head of Housing Policy**: - 176HHP0224**£500 Per Day** - Full Time**Temporary** **Hammersmith & Fulham, Greater London** **Public Sector And Council** **Job Description**: - ROLE OVERVIEW - We are seeking an experienced and dynamic individual to join our team as the Head of Housing Policy. In this role, you will be responsible for developing and...

  • Category Specialist

    2 months ago

    Hammersmith, United Kingdom Fox Morris Group Full time

    HYBRID WORKING Fox Morris are working with Hammersmith and Fulham Council in relations to finding a Category Specialist to start work ASAP! **Responsibilities** - This role manages the delivery of end-to-end procurement activity allocated within the category working with the a range of senior officers across the council - It provides strong leadership and...

  • Account Executive

    3 months ago

    Hammersmith, United Kingdom ID Agency Full time

    **The Company**: Agile Retail operate a range of retail operations for several partner businesses. We help brands and retailers develop and execute exciting new, differentiated retail propositions. Our job is to help inspire and create new environments, put them live, and make sure they work hard at inspiring and converting consumers and ensuring we have the...

  • Service Delivery Coordinator

    3 months ago

    Hammersmith, United Kingdom Deluxe Media Full time

    Job Service Delivery Coordinator Description Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content...

  • Service Delivery Coordinator

    3 months ago

    Hammersmith, United Kingdom Deluxe Media Full time

    Job Service Delivery Coordinator Description Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content...

  • Management Team

    3 months ago

    Hammersmith, United Kingdom Scott Dunn Full time

    The Opportunity The Global Head of Marketing for Scott Dunn is responsible for developing and executing comprehensive marketing strategies that support our three business units’ objectives. This involves overseeing brand management and driving both guest acquisition and retention globally. The incumbent will work closely with the leaders of our 3 regions...

  • Ticketing Director

    2 days ago

    Hammersmith, United Kingdom Formula E Full time

    About Us Formula E is the fastest growing motorsport on the planet. It is innovative, brave and disruptive by design. With over 100 races in some of the world’s most iconic cities, it continues to break boundaries and records alike. Born from humble beginnings, the ABB FIA Formula E World Championship is now home to some of the planet’s most talented...

  • People Team

    3 months ago

    Hammersmith, United Kingdom Scott Dunn Full time

    The Opportunity The People Partner will provide strategic and hands-on People business partnership to employees and leadership across Scott Dunn’s UK based support functions, aligned with Scott Dunn’s core values and behaviours. This includes leading on projects as required and engaging with the wider People team on company-wide...

  • Director of Event Management

    3 days ago

    Hammersmith, Greater London, United Kingdom Formula E Full time

    About Us Formula E is the fastest growing motorsport on the planet. It is innovative, brave and disruptive by design. Born from humble beginnings, the ABB FIA Formula E World Championship is now home to some of the planet’s most talented and daring drivers supported by world leading manufacturers such as McLaren and Porsche. It was founded to...

  • Director of Event Management

    5 days ago

    Hammersmith, Greater London, United Kingdom Formula E Full time

    About Us Formula E is the fastest growing motorsport on the planet. It is innovative, brave and disruptive by design. Born from humble beginnings, the ABB FIA Formula E World Championship is now home to some of the planet’s most talented and daring drivers supported by world leading manufacturers such as McLaren and Porsche. It was founded to...

  • Production Manager

    3 months ago

    Hammersmith Broadway, United Kingdom Audio Visual Recruitment Ltd Full time

    Our client is a London-based Multimedia Productions Company specialising in delivering Events and Installations for various sectors including Visitor Attractions, Promotions, Theme Parks, Public Spaces, Corporate Spaces, and Advertising. With offices and warehouses in London, they undertake projects both across the UK and globally. The company is known for...

  • Ticketing Director

    3 days ago

    Hammersmith, Greater London, United Kingdom Formula E Full time

    About Us Formula E is the fastest growing motorsport on the planet. It is innovative, brave and disruptive by design. With over 100 races in some of the world’s most iconic cities, it continues to break boundaries and records alike. Born from humble beginnings, the ABB FIA Formula E World Championship is now home to some of the planet’s most talented...

  • Ticketing Director

    7 days ago

    Hammersmith, Greater London, United Kingdom Formula E Full time

    About Us Formula E is the fastest growing motorsport on the planet. It is innovative, brave and disruptive by design. With over 100 races in some of the world’s most iconic cities, it continues to break boundaries and records alike. Born from humble beginnings, the ABB FIA Formula E World Championship is now home to some of the planet’s most talented...

  • Manager AD&C, North

    3 weeks ago

    Hammersmith and Fulham, United Kingdom Wyndham Hotels & Resorts Full time

    Wyndham Hotels & Resorts is now seeking a Manager AD&C, North & Western Europe to join our team in the UK.Job SummaryThe role would be field based in United Kingdom with significant travel throughout Europe and occasional travel to Middle East, Eurasia and Africa, as and when required, however the main territory the position will cover UK and Mainland...