My Query Advisor
2 months ago
**Job Description**:
**Are You Ready to Make It Happen at Mondelēz International?**
**Join our Mission to Lead the Future of Snacking. Make It Matter.**
You work in Mondelēz International Business Services and perform administrative duties to support an impeccable service experience. In addition, you ensure that processes are adhered to and documented.
**How you will contribute**
You will be responsible for the daily administration and operational support for processes in your area of responsibility, ensuring that deadlines are met and service quality is delivered. To excel in this role, you will also ensure that activities are completed in compliance with standard operating procedures and legal requirements, including data privacy considerations. You will also work with other team members to ensure that end-to-end processes are efficient and accurate, including data input and maintenance, that access requests and issues are handled promptly, and that continuous improvement opportunities are identified and acted on.
**What you will bring**
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Your specific area of responsibility
- Administration with a strong customer-service orientation
- MS Office, especially Excel
- Meeting deadlines and strong prioritization skills
- Meticulously attending to details
- Working with a case management system
**FLUENCY IN GERMAN AND ENGLISH LANGUAGE REQUIRED**
The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland.
**No Relocation support available**:
**Business Unit Summary**:
**At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like **_Cadbury _**, **_Milka _**and **_Alpen Gold _**chocolates, **_Oreo _**, **_belVita _**, **_LU _**and **_Tuc _**biscuits, and **_Stimorol _**and **_Dirol _**gums get safely into our customers hands—and mouths. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.**:
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**:
Regular
Service Operations (Delivery)
Global Business Services
-
Outbound Telesales Advisor
1 week ago
Birmingham, United Kingdom My Fat Freeze Full time**About us** MY FAT FREEZE is a small business in Birmingham. We are agile, agile, innovative and our goal is to seek a motivated and customer-oriented individual to join our team as a Sales and Lead Follow-Up Advisor. Our work environment includes: - Modern office setting - Food provided - Modern office setting - Growth opportunities We are seeking a...
-
My Pay Advisor
3 weeks ago
Birmingham, United Kingdom Mondelēz International Full time**Job Description**: **Purpose of the Role**: - Responsible for the day-to-day administration and operation support of the internal payroll processes to ensure that all payments/reports are completed to agreed deadlines - To ensure that correct personal data is present and all workers are paid correctly and in accordance with social laws - Answering and...
-
Customer Service Advisor
2 months ago
Birmingham, United Kingdom Page Personnel Full timeFriendly and fast paced working environment - Modern Working Environment **About Our Client**: My client is a leading manufacturer in the optical industry. They specialise in offering solutions to businesses. As a Customer Service Advisor you will be responsible for: - Collaborate, escalate, and liaise with the global team as required to ensure successful...
-
Customer Services Advisor
3 weeks ago
Birmingham, United Kingdom McNamara Recruitment Full timeDo you want to work in a down-to-earth environment, where everyone just pulls together and enjoys work? Would you like to work for a company who actively promotes a work-life balance? My client has been established for 45 years and they specialise in supplying to the Trade sector. They are now looking for an experienced Customer Services Advisor to join...
-
Customer Service Advisor
5 days ago
Birmingham, United Kingdom Page Personnel Full timeHybrid Working - 3 Months Temporary Contract **About Our Client**: My client is a Financial Services business based in Birmingham City Centre, seeking a Customer Service Advisor to come on board on a temporary 3 month contract. As Customer Service Advisor, based in Birmingham, you will be responsible for the following: - Undertaking the day-to-day...
-
Customer Service Advisor
2 weeks ago
Birmingham, United Kingdom HR EMPLOYMENT BUREAU LIMITED Full timeDo you want to work in a down-to-earth environment, where everyone just pulls together and enjoys work? Would you like to work for a company who actively promotes a work-life balance? My client has been established for 45 years and they specialise in supplying to the Trade sector. They are now looking for an experienced Customer Services Advisor to join...
-
Insurance Advisor
2 days ago
Birmingham, United Kingdom Time Recruitment Full timeInsurance Advisor Birmingham up to £25,000 DOE Flexible working The successful Insurance Advisor would be joining a vibrant and determined team which will become your family. My client is looking for an Insurance Advisor with Ideally 1 year experience, but will would provide extensive and fantastic training for someonewith previous telephone...
-
Customer Service Advisor
1 month ago
Birmingham, United Kingdom Hart Recruitment Full timeA new temporary cover opportunity has arisen for a Customer Service Advisor near Birmingham City Centre with easy public transport links. You will be working for an organisation that manages public transport travel across the West Midlands region. Working 37.5 hours per week between the hours of 08.00-16.00 Monday to Friday with occasional Saturdays (day off...
-
Customer Service Advisor
1 month ago
Birmingham, United Kingdom Hart Recruitment Full timeA fantastic opportunity has arisen for a Customer Service Advisor to join our client based in the Jewellery Quarter, Birmingham. Benefits include a BHSF package, an internal benefits package and 33 days holiday including Bank Holidays. You will be working 37.5 hours per week, 8.30 am to 5.00 pm Monday to Friday, flexibility is required. You will be working...
-
Customer Service Advisor
2 months ago
Birmingham, United Kingdom Fusion People Ltd Full time**Customer Service Advisor** **Location: Lichfield** **£21k Per Annum** Are you a motivated individual who wants to start a career within the Customer Service and Water & Utilities sector? One of my most prestigious clients are looking for motivated individuals who have the ambition and motivation to start a career within the Customer Service &...
-
Customer Service Advisor
15 hours ago
Birmingham, United Kingdom Fusion People Ltd Full time**Customer Service Advisor** **Location: Lichfield** **£21k Per Annum** Are you a motivated individual who wants to start a career within the Customer Service and Water & Utilities sector? One of my most prestigious clients are looking for motivated individuals who have the ambition and motivation to start a career within the Customer Service &...
-
Customer Advisors
2 weeks ago
Birmingham, United Kingdom Brook Street Full timeMy Public Sector Client based in Birmingham, is looking for a number of Customer Advisors to support their service centre. This is a temporary role until December 2024 - with a chance of an extension. You will be working Monday to Friday with the service line open between 9.00am to 5.00pm, 37.00 hours a week. The pay rate starts at £11.59 and will increase...
-
Customer Advisors
1 week ago
Birmingham, United Kingdom Brook Street Full timeMy Public Sector Client based in Birmingham, is looking for a number of Customer Advisors to support their service centre. This is a temporary role until December 2024 - with a chance of an extension. You will be working Monday to Friday with the service line open between 9.00am to 5.00pm, 37.00 hours a week. The pay rate starts at £11.59 and will increase...
-
HR Advisor
2 weeks ago
Birmingham, United Kingdom Pertemps Birmingham Commercial Full time**HR ADVISOR - BIRMINGHAM - PERMANENT - SALARY UP TO £31,000.00** Pertemps are proud to present this HR Advisor opportunity working for a fantastic client in Birmingham. Reporting to the HR manager, the HR Advisor will be involved in managing employee relations and performance management. As such, you may be responsible for anything to do with HR, ensuring...
-
Customer Service Advisor
1 month ago
Birmingham, United Kingdom Hart Recruitment Full timeA new temporary cover opportunity has arisen for a Customer Service Advisor near Birmingham City Centre with easy public transport links. You will be working for an organisation that manages public transport travel across the West Midlands region. This is an ongoing temporary assignment. You will be working 37.5 hours per week between the hours of 8.00 am...
-
Customer Service Advisor
1 week ago
Birmingham, United Kingdom Hart Recruitment Full timeA new temporary cover opportunity has arisen for a Customer Service Advisor near Birmingham City Centre with easy public transport links. You will be working for an organisation that manages public transport travel across the West Midlands region. This is an ongoing temporary assignment. You will be working 37.5 hours per week between the hours of 8.00 am...
-
HR Advisor
3 weeks ago
Birmingham, United Kingdom Page Personnel Full timeHybrid Working - opportunity to turn permanent **About Our Client**: My client is a large industrial catering company across the midlands looking for a HR Advisor to join there office in Birmingham City Centre. - Supporting head of HR with any outstanding roles - Support the continual improvement of people policies and procedures - Preparing reports and...
-
Customer Service Advisor
2 weeks ago
Birmingham, United Kingdom red recruitment Full timeRed is delighted to partner with one of the UK's premier employers committed to becoming a net zero carbon business by 2035, as they recruit Customer Service Advisors. This position contains many benefits including an additional 9% of salary on top of corepay to use as you like. This position is working from home, however, you must live within an hour of...
-
Customer Service Advisor
2 months ago
Birmingham, United Kingdom Hart Recruitment Full timeA new temporary cover opportunity has arisen for a Customer Service Advisor near Birmingham City Centre with easy public transport links. You will be working for an organisation that manages public transport travel across the West Midlands region. This is an ongoing temporary position. You will be working 37.5 hours per week between the hours of 8.00 am to...
-
Customer Advisors
3 weeks ago
Birmingham, United Kingdom Brook Street Full timeMy Public Sector Client based in Birmingham, is looking for a number of Customer Advisors to support their service centre. This is a temporary role until December 2024 - with a chance of an extension. You will be working Monday to Friday with the service line open between 9.00am to 5.00pm, 37.00 hours a week. The pay rate starts at £11.59 and will increase...