Key Account Co-ordinator

3 weeks ago


Bristol, United Kingdom HAG Ltd Full time

We are seeking a Key Account Co-ordinator to be a dedicated point of contact for major corporate key accounts. Providing support and management for existing contracts for the maintenance, reactive repairs and new installations of security, fire and environmental doors across the UK.

**Key Account Co-ordinator / Account Manager Key responsibilities**:

- Manage customer expectations and achieve KPI targets
- Asset management
- Prepare quotations for reactive works
- Arrange emergency call-outs
- Manage and renewal of maintenance contracts
- General account administration
- Sales order processing & Purchase order processing
- Providing reporting account information for clients
- Updating of Customer portals

**Key Account Co-ordinator / Account Manager Skills Experience**:

- Strong interpersonal, organisational, analytical and problem solving skills
- Effective and dedicated customer service or facility management background is necessary
- Computer literate with experience of Microsoft Office packages
- Ability to manage own workload
- Evidence of successfully working to KPI’s
- Commercial awareness

**Key Account Manager / Account Manager Benefits Include**:

- Contributory pension scheme
- Wellbeing programme
- 22 days annual leave rising to 25 after 6 years’ service
- Option to purchase additional holidays

**Salary**: £24,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Wellness programme

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Bristol BS5 7UY: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Account management: 1 year (required)
- Industrial Door Industry: 1 year (required)



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