Customer Service Advisor

5 months ago

Bootle, United Kingdom Recruit Right Full time

**Job Title**: Customer Service Advisor

**Salary**: £25000

**Location**: L20

Our client is currently looking for a Customer Service Advisor to Join their team. They are looking for a highly motivated individual who works well within a team environment. The role will be dealing with existing customers who are looking to amend their service with the company and also dealing with retentions.

Your main Duties and responsibilities are as follows:

- Responsible for managing situations where customers intend to switch suppliers or cancel their services
- Be understanding, pragmatic and quick thinking, able to resolve and overcome customer issues to ensure a satisfactory outcome for them and maintain their custom.
- Through the development and implementation of sound retention strategies and the use of effective negotiation skills minimise the impact of cancellation request and rate reductions and secure updated contract agreements from customers
- Ability to build relationships and rapport with all levels of people, and have personable and productive conversations with them.
- Provide ongoing education of contract details and additional services to existing customers, and by obtaining customer contract commitments using sound telephone-based negotiation practices.
- Generate revenue growth by utilising a consultative selling approach with new sales of additional services and retention of current waste management customers.
- Increases revenue and profitability by delivering proposals on retention calls to improve the customers’ service and/or profitability while minimizing price reductions.
- Acquires in depth industry and company knowledge in order to prepare complex proposals and make recommendations on service levels, containers and equipment.
- Proposes customer solutions that are compliant with appropriate safety, environmental and local regulations.
- Deal with and resolve Subcontractor service issues to ensure a high level of service and customer service is given to the customer.
- Support the field sales team by implementing agreements and day to day guidance.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends

Work Location: In person

Reference ID: JBRR

  • Customer Service Advisor

    5 months ago

    Bootle, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 820101261**£23,000 Per Annum** - Full Time**Permanent** **Bootle, Merseyside** **Customer Service And Call Centre** **Job Description**: **Customer Service Advisor** **Bootle** **£23,000 basic salary** **Monday, Tuesday & Thursday office based 9am to 5pm. Friday 9am to 5pm and Saturday 9am to 3pm...

  • Customer Service Advisor

    5 months ago

    Bootle, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 820101288**£24,000 - £25,000 Per Annum** - Full Time**Permanent** **Bootle, Merseyside** **Customer Service And Call Centre** **Job Description**: **Customer Service Advisor** **Bootle** **£24,000 to £25,000 basic salary** **Monday, Tuesday & Thursday office based 9am to 5pm. Friday 9am to 5pm and Saturday 9am to 3pm...

  • Customer Service Advisor

    5 months ago

    Bootle, United Kingdom KELTEK Recruitment Full time

    KELTEK are looking to recruit and experienced Customer Service Advisor to join a fantastic company that comes highly recommended by current and past employees. This position is in the central Bootle area, easily commutable by car or public transport. This position comes with great rates of pay and bonus opportunities, many additional benefits and company...

  • Customer Service Advisor

    5 months ago

    Bootle, United Kingdom Ideal Recruit Full time

    Permanent - Bootle - Posted 5 hours ago - Salary: ££23k per year **Customer Service Advisor** **Bootle, Liverpool** **Monday, Tuesday, Thursday 9am-5pm (office based)** **Friday 9am-5pm, Saturday 9am-3pm (remote)** **£23K** Ideal Recruit are looking for an experienced Customer Service Advisor for our thriving e-commerce client within the beauty...

  • Customer Service Advisor

    5 months ago

    Bootle, United Kingdom Ideal Recruit Full time

    Permanent - Bootle - Posted 5 hours ago - Salary: ££24k - 25k per year **Customer Service Advisor** **Bootle, Liverpool** **Monday, Tuesday, Thursday 9am-5pm (office based)** **Friday 9am-5pm, Saturday 9am-3pm (remote)** **£24k-£25k** Ideal Recruit are looking for an experienced Customer Service Advisor for our thriving e-commerce client within the...

  • Customer Service Advisor

    5 months ago

    Bootle, United Kingdom Recruit Right Full time

    **Job Title**: Customer Service Advisor **Salary**: £25000 **Location**: L20 Our client is currently looking for a Customer Service Advisor to Join their team. They are looking for a highly motivated individual who works well within a team environment. The role will be dealing with existing customers who are looking to amend their service with the...

  • Tiktok & Customer Service Advisor

    5 months ago

    Bootle, United Kingdom Ideal Recruit Full time

    Permanent - Bootle - Posted 5 hours ago - Salary: ££24k - 25k per year **TikTok & Customer Service Advisor** **Bootle** **Monday, Tuesday, Thursday 9am-5pm (office based)** **Friday 9am-5pm, Saturday 9am-3pm (remote)** **£24k -£25k** **Key Responsibilities**: - Handling TikTok Socials within the am and pm to ensure it is fully up to date. -...

  • Tiktok & Customer Service Advisor

    5 months ago

    Bootle, United Kingdom Ideal Recruit Full time

    Permanent - Bootle - Posted 5 hours ago - Salary: ££23k per year **TikTok & Customer Service Advisor** **Bootle** **Monday, Tuesday, Thursday 9am-5pm (office based)** **Friday 9am-5pm, Saturday 9am-3pm (remote)** **Salary: £23,000** **Key Responsibilities**: - Handling TikTok Socials within the am and pm to ensure it is fully up to date. - Managing...

  • Customer Experience Advisor

    1 month ago

    Bootle, Sefton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Bootle, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

  • Customer Experience Advisor

    1 month ago

    Bootle, Sefton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Bootle, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

  • Customer Service Representative

    1 month ago

    Bootle, Sefton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work closely with...

  • Customer Service Representative

    1 month ago

    Bootle, Sefton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work closely with...

  • Customer Service Advisor

    5 months ago

    Bootle, United Kingdom Pertemps Network Group Full time

    **Job Description**: - Providing excellent customer service to all customers of the business- - Process customer orders through the systems- Recording details of customer correspondence and logging on the CRM- Demonstrating a strong product knowledge to support customer enquiries- Manage customer expectations- You must have contract centre experience in a...

  • Customer Service Advisor

    5 months ago

    Bootle, United Kingdom Santander Full time

    Customer Service Advisor / S1 / Full Time / Everyday Banking Country: United Kingdom **Overnight Chat Advisor | S1 | Bootle**: **Join our Community.** We are currently recruiting Overnight Chat Customer Service colleagues on a full time basis, with a starting package up to £28,176 this is made up of a base salary of £22,400 along with an additional...

  • Sales and Service Advisor

    3 weeks ago

    Bootle, Sefton, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a Sales and Service Advisor to join our retail team in Bootle, United Kingdom, and deliver exceptional customer service and support the store's day-to-day operations.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain...

  • Customer Service Advisor S1 Part Time Everyday

    5 months ago

    Bootle, United Kingdom Santander Full time

    Customer Service Advisor | S1 | Part Time | Everyday Banking Country: United Kingdom **Join our community.** - We are currently recruiting Customer Service Advisors with a starting package up to £24,384 (Pro Rata), this is made up of a base salary of £22,400 along with an additional £500 flexible benefit and up to a £1484 discretionary performance...

  • Parts Advisor

    5 months ago

    Bootle, United Kingdom Peoples Ford Full time

    **Parts Advisor** This role will provide support to both the Service Team and the Parts Department as a Parts Advisor. This role will be the link between our customers and the workshop. If you have a passion for customer service, have a desire to deliver the highest quality of customer care and enjoy working in an environment where no two days are the same...

  • Customer Advisor

    5 months ago

    Bootle, United Kingdom EE Full time

    Your **local EE store** in **Bootle **is Expanding and we are looking for **Full Time** & **Part Time** Customer Advisors - Do you have a keen interested in mobile technology? - Are you a naturally likeable person? - Do you want to be in charge of your own career progression? Then we want to hear from you! **what you'll do ?** - Need to be a self motivated...

  • Customer Service Advisor S1 Fraud Bootle

    5 months ago

    Bootle, United Kingdom Santander Full time

    Customer Service Advisor | S1 | Fraud | Bootle Country: United Kingdom **Join our community** **We are currently recruiting Customer Service colleagues for Part Time positions within our Fraud Payments business area, with a starting package up to £25,062 (pro rata) this is made up of a base salary of £23,036 (pro rata) **along with an additional £500...

  • Customer Service Advisor S1 specialist Contact

    5 months ago

    Bootle, United Kingdom Santander Full time

    Customer Service Advisor | S1 |Specialist Contact Centre| Fraud Country: United Kingdom **Join our community.** We are currently recruiting Customer Service colleagues for Part Time positions within our Fraud Payments business area, with a starting package up to £25,062 (pro rata) this is made up of a base salary of £23,036 (pro rata) along with an...