Customer Service Advisor
7 months ago
**Job Title**: Customer Service Advisor
**Salary**: £25000
**Location**: L20
Our client is currently looking for a Customer Service Advisor to Join their team. They are looking for a highly motivated individual who works well within a team environment. The role will be dealing with existing customers who are looking to amend their service with the company and also dealing with retentions.
Your main Duties and responsibilities are as follows:
- Responsible for managing situations where customers intend to switch suppliers or cancel their services
- Be understanding, pragmatic and quick thinking, able to resolve and overcome customer issues to ensure a satisfactory outcome for them and maintain their custom.
- Through the development and implementation of sound retention strategies and the use of effective negotiation skills minimise the impact of cancellation request and rate reductions and secure updated contract agreements from customers
- Ability to build relationships and rapport with all levels of people, and have personable and productive conversations with them.
- Provide ongoing education of contract details and additional services to existing customers, and by obtaining customer contract commitments using sound telephone-based negotiation practices.
- Generate revenue growth by utilising a consultative selling approach with new sales of additional services and retention of current waste management customers.
- Increases revenue and profitability by delivering proposals on retention calls to improve the customers’ service and/or profitability while minimizing price reductions.
- Acquires in depth industry and company knowledge in order to prepare complex proposals and make recommendations on service levels, containers and equipment.
- Proposes customer solutions that are compliant with appropriate safety, environmental and local regulations.
- Deal with and resolve Subcontractor service issues to ensure a high level of service and customer service is given to the customer.
- Support the field sales team by implementing agreements and day to day guidance.
**Job Types**: Permanent, Full-time
**Salary**: £24,000.00-£26,000.00 per year
**Benefits**:
- Company events
- Company pension
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends
Work Location: In person
Reference ID: JBRR
-
Customer Service Advisor
1 week ago
Bootle, United Kingdom Proactive Personnel Ltd Full timeProactive Personnel are currently recruiting for customer service advisors to work within a successful office environment in Liverpool As a customer service advisor you will be responsible for managing your own work load in a busy office, and being the first point of contact for the business. It would be advantageous to have the ability to think on your...
-
Customer Service Advisor
7 months ago
Bootle, United Kingdom Pertemps Network Group Full time**Customer Service Advisor**: - 820101261**£23,000 Per Annum** - Full Time**Permanent** **Bootle, Merseyside** **Customer Service And Call Centre** **Job Description**: **Customer Service Advisor** **Bootle** **£23,000 basic salary** **Monday, Tuesday & Thursday office based 9am to 5pm. Friday 9am to 5pm and Saturday 9am to 3pm...
-
Customer Service Advisor
7 months ago
Bootle, United Kingdom KELTEK Recruitment Full timeKELTEK are looking to recruit and experienced Customer Service Advisor to join a fantastic company that comes highly recommended by current and past employees. This position is in the central Bootle area, easily commutable by car or public transport. This position comes with great rates of pay and bonus opportunities, many additional benefits and company...
-
Customer Service Advisor
7 days ago
Bootle, United Kingdom Ideal Recruit Full time**Customer Service Advisor** **Bootle, Liverpool** **Monday - Thursday 10am-6pm, Saturday 9am - 3pm** **£20k-22k** Ideal Recruit are looking for an experienced Customer Service Advisor for our thriving e-commerce client within the beauty sector based in Bootle, Liverpool. You will work in a fully supported environment where you can demonstrate your...
-
Customer Service Advisor
7 months ago
Bootle, United Kingdom Ideal Recruit Full time**Customer Service Advisor** **Bootle, Liverpool** **Monday - Thursday 10am-6pm, Saturday 9am - 3pm** **22-24k** Ideal Recruit are looking for an experienced Customer Service Advisor for our thriving e-commerce client within the beauty sector based in Bootle, Liverpool. You will work in a fully supported environment where you can demonstrate your...
-
Customer Service Advisor
7 months ago
Bootle, United Kingdom Ideal Recruit Full timePermanent - Bootle - Posted 5 hours ago - Salary: ££23k per year **Customer Service Advisor** **Bootle, Liverpool** **Monday, Tuesday, Thursday 9am-5pm (office based)** **Friday 9am-5pm, Saturday 9am-3pm (remote)** **£23K** Ideal Recruit are looking for an experienced Customer Service Advisor for our thriving e-commerce client within the beauty...
-
Customer Service Advisor
7 months ago
Bootle, United Kingdom Ideal Recruit Full timePermanent - Bootle - Posted 5 hours ago - Salary: ££24k - 25k per year **Customer Service Advisor** **Bootle, Liverpool** **Monday, Tuesday, Thursday 9am-5pm (office based)** **Friday 9am-5pm, Saturday 9am-3pm (remote)** **£24k-£25k** Ideal Recruit are looking for an experienced Customer Service Advisor for our thriving e-commerce client within the...
-
Customer Service Advisor
7 months ago
Bootle, United Kingdom Recruit Right Full time**Job Title**: Customer Service Advisor **Salary**: £25000 **Location**: L20 Our client is currently looking for a Customer Service Advisor to Join their team. They are looking for a highly motivated individual who works well within a team environment. The role will be dealing with existing customers who are looking to amend their service with the...
-
Customer Service Advisor
7 days ago
Bootle, United Kingdom Marshall Moore Ltd Full time**Reporting to the Customer Service Manager, the Customer Service Advisor will be responsible for**: - Processing purchase orders - Dealing with any queries or issues customers may have with their orders - Acting as an ambassador for the company - Advising of additional services offered - Committed to providing a first class customer service...
-
Customer Services Advisor
1 week ago
Bootle, United Kingdom Alton Cars Group Full timeAlton Cars Ltd, one of the UK’s largest independent Group of Accident Repair Centres, with a network of 14 sites located across Yorkshire, Derbyshire, Nottinghamshire, and Humberside, with a turnover of £48m in 2019 and employing over 360 staff, are looking for a Customer Service Advisor for our Bootle Site. Alton Cars Ltd is all about the people within...
-
Service Advisor
1 week ago
Bootle, United Kingdom KPI People Full time**£32,000 OTE** **£24,000 Basic Salary** **Uncapped Service Plan Bonus Scheme** **Privately Owned Dealer Group** Our client, a busy Franchised Dealership in Liverpool has the requirement for an experienced Service Advisor to join their successful Aftersales team. **Responsibilities** As a Service Advisor your responsibilities will include: - Meet and...
-
Service Advisor
1 week ago
Bootle, United Kingdom Peoples Ford Full timeWe have a fantastic opportunity to join our Prescot Dealership as a Service Advisor. As a Service Advisor you will be an integral part of the customer experience, acting as the first point of contact for all Service customer enquiries and face to face interactions. You will be the link between our customers and the workshop. If you have a passion for...
-
Tiktok & Customer Service Advisor
7 months ago
Bootle, United Kingdom Ideal Recruit Full timePermanent - Bootle - Posted 5 hours ago - Salary: ££24k - 25k per year **TikTok & Customer Service Advisor** **Bootle** **Monday, Tuesday, Thursday 9am-5pm (office based)** **Friday 9am-5pm, Saturday 9am-3pm (remote)** **£24k -£25k** **Key Responsibilities**: - Handling TikTok Socials within the am and pm to ensure it is fully up to date. -...
-
Tiktok & Customer Service Advisor
7 months ago
Bootle, United Kingdom Ideal Recruit Full timePermanent - Bootle - Posted 5 hours ago - Salary: ££23k per year **TikTok & Customer Service Advisor** **Bootle** **Monday, Tuesday, Thursday 9am-5pm (office based)** **Friday 9am-5pm, Saturday 9am-3pm (remote)** **Salary: £23,000** **Key Responsibilities**: - Handling TikTok Socials within the am and pm to ensure it is fully up to date. - Managing...
-
Customer Experience Advisor
3 months ago
Bootle, Sefton, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Bootle, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
3 months ago
Bootle, Sefton, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work closely with...
-
Customer Service Advisor
7 months ago
Bootle, United Kingdom Pertemps Network Group Full time**Job Description**: - Providing excellent customer service to all customers of the business- - Process customer orders through the systems- Recording details of customer correspondence and logging on the CRM- Demonstrating a strong product knowledge to support customer enquiries- Manage customer expectations- You must have contract centre experience in a...
-
Customer Service Advisor
7 months ago
Bootle, United Kingdom Santander Full timeCustomer Service Advisor / S1 / Full Time / Everyday Banking Country: United Kingdom **Overnight Chat Advisor | S1 | Bootle**: **Join our Community.** We are currently recruiting Overnight Chat Customer Service colleagues on a full time basis, with a starting package up to £28,176 this is made up of a base salary of £22,400 along with an additional...
-
Customer Service Advisor S1 Part Time Everyday
7 months ago
Bootle, United Kingdom Santander Full timeCustomer Service Advisor | S1 | Part Time | Everyday Banking Country: United Kingdom **Join our community.** - We are currently recruiting Customer Service Advisors with a starting package up to £24,384 (Pro Rata), this is made up of a base salary of £22,400 along with an additional £500 flexible benefit and up to a £1484 discretionary performance...
-
Customer Service Representative
2 weeks ago
Bootle, Sefton, United Kingdom beBee Professionals Full time £22,000 - £28,000**Job Title:** Customer Service AdvisorAt beBee Professionals, we are seeking a dedicated and efficient customer service professional to join our team in the UK. This role will involve providing exceptional support to customers through various communication channels.Responsibilities:Handle incoming customer inquiries via phone, email, and chat...