Customer Service Advisor

5 months ago


Manchester, United Kingdom the Best Jobs Full time

**Customer Service Advisor**

**Location: Whitefield, Manchester**

**Salary: £27,000 per annum (rising to £29,000 after 6 months probation)**

**Working Hours: 37.5 hours per week, Monday - Friday (no late nights or weekends)**

Our client, a leading Fintech company based in Whitefield, Manchester, is seeking a dynamic and customer-focused individual to join their team as a **Customer Service Advisor.** This role is dedicated to enhancing the overall customer experience and maintaining strong relationships with White Label Partners.

**Responsibilities**:

- Coordinate the onboarding process for new Partners.
- Forecast and track key account metrics, including quarterly sales results and annual forecasts.
- Communicate business updates effectively to partners.
- Present partner feedback to management and other internal departments.
- Work closely with Partners to resolve any issues or concerns.
- Act as a liaison between Partners and internal departments to optimize their business with our client.
- Ensure the delivery of professional and exceptional service to Partners at all times.

**Skills and Qualifications**:

- Strong problem-solving skills, high attention to detail, and organisational abilities.
- Excellent listening, negotiation, and presentation skills.
- Positive and effective communicator at all levels.
- Proficient in telephone and written communication.
- Proven ability to prioritise tasks and manage multiple responsibilities.
- Capacity to manage expectations and deliver results efficiently.



  • Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - On-the-job training - Safe work environment - Company perks We are looking for a Customer Service Advisor to join our team in Manchester. This position is responsible for...


  • Manchester, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Provide exceptional customer service to clients by...


  • Manchester, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative in Manchester! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...


  • Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and fast-paced. Our work environment includes: - Modern office setting - Safe work environment - Company perks - Regular social events **Position: Customer Service Representative** **Core Duties & Responsibilities**: - Deal with customer complaints...


  • Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and fast-paced. Our work environment includes: - Modern office setting - Safe work environment - Company perks - Regular social events **Position: Customer Service Representative** **Core Duties & Responsibilities**: - Deal with customer complaints...


  • Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time

    **Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...

  • Client Services

    6 months ago


    Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and challenging. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire - Regular social events **Position**:Customer Support Representative **Location**:Manchester **Responsibilities**: - Identify and...

  • Client Services

    6 months ago


    Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and challenging. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire - Regular social events **Position**:Customer Support Representative **Location**:Manchester **Responsibilities**: - Identify and...

  • Debt Advisor

    6 months ago


    Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Advisor Department: The Debt Advisor Responsible to: Head of Operations Hours of work: 35 hours per week Main Purpose: To provide whole of market advice to prospective consumers The Debt Advisor is a rapid growing business with a firm foothold in the IVA and Debt Management market. We are looking to...


  • Manchester, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Manchester. We are professional, supportive and creative. Our work environment includes: - Modern office setting - Regular social events - Company perks - Safe work environment Customer Service Assistant Manchester, UK **Duties**: - Provide exceptional customer service by responding to...


  • Manchester, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Manchester. We are professional, supportive and creative. Our work environment includes: - Modern office setting - Regular social events - Company perks - Safe work environment Customer Service Assistant **Duties**: - Provide exceptional customer service by responding to inquiries and...


  • Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...


  • Manchester, United Kingdom Walters People Full time

    Customer Service Advisor Salary: £23000 - £24000 Location: Manchester Keywords: Customer Service, Advisor, Manchester Customer Service Advisor **Salary**: £23000 - £24000 Location: Manchester Keywords: Customer Service, Advisor, Manchester Our client is seeking a dedicated and enthusiastic Customer Service Advisor to join their team in Manchester....


  • Manchester, United Kingdom Page-Hired Full time

    **Customer Service Advisor - Manchester** - Salary £22,000 - Great company benefits - Generous holiday allowance - Excellent staff discounts An exciting opportunity for a Customer Service Advisor to join a well established Financial Services business, based in Manchester. You will be working within the customer service team, speaking to existing customers...


  • Manchester, United Kingdom Page-Hired Full time

    **Customer Service Advisor Manchester** - Salary £22,000 - Great company benefits - Generous holiday allowance - Excellent staff discounts You will be working within the customer service team, speaking to existing customers assisting with general queries. Our client are a well established Financial Services business based in Manchester, they are currently...


  • Manchester, United Kingdom The Recruitment Source Full time

    Manchester - M17 1TN We’re recruiting for Customer Service Advisors to earn £10.87 per hour. **Customer Service Advisor benefits**: - 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday) Training is included to prepare you for this role **Customer Service Advisor role**: **Customer Service Advisor pay**: £10.87 per...


  • Manchester, United Kingdom Walters People Full time

    Job Title: Customer Service Advisor Salary: £22,500 - £27,000 Location: Manchester Customer Service Advisor **Salary**: £22,500 - £27,000 Location: Manchester Keywords: Customer Service, Insurance, Renewal Advisor, Manchester We are seeking a passionate and dedicated Customer Service Advisor to join our team. This role offers an excellent opportunity...


  • Manchester, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn up to **£**23,200 per annum. **Customer Service Advisor benefits**: If you are successful we can offer you a company culture that promotes work life balance, a commitment to continued learning and development, access to mental health support, a fantastic benefits package which includes a competitive...


  • Manchester, United Kingdom CV-Library Full time

    Customer Service Advisors £23,400 OTE £30K Fantastic Offices Fabulous Benefits This is an exciting opportunity to work for a well-known company, currently seeking a number of Customer Service Advisors to support their busy team. You must have excellent communication skills and good attention to detail. The role is full time 37.5 hours per...


  • Manchester, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn £23,795.20 per annum. **Customer Service Advisor benefits: ** - 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary - Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many...