Customer Admin Coordinator

4 weeks ago

Bruntingthorpe, United Kingdom The Caraires Consultancy Full time

Monday - Friday 9:00 - 17:30
£10.76 p/h

*Transport Essential due to village location*

Our client based in Bruntingthorpe is looking for a customer support coordinator, to oversee a growing portfolio of Vehicle Solutions customer accounts ensuring these are administered and managed effectively and in line with agreed SLA’s.

The Key Responsibilities
- Responsible for your portfolio management, ensuring attention to detail and accuracy is maintained.
- Data entry
- Responsible for booking in units at multiple Vehicle solutions locations.
- Responsible for using multiple external customers databases and systems.
- Liaising with different departments within the business.
- Enjoys working within a process driven organisation.
- Experience within a customer facing role who is a good problem solver.
- Excellent customer service skills
- Manage the customer handover experience on site
- Strong administration skills
- A keen eye for detail and accurate data entry skills
- Excellent communication skills both verbal and written.
- Able to use your initiative and be flexible, reacting to change quickly and effectively
- Able to work as part of a team to ensure successful delivery of a sale
- Strong organisational skills, happy working in a pressurised environment

The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.

To view our Privacy policy please see our website

Benefits of working through The Caraires Consultancy:
(1) We pay the same hourly rate as your permanent equivalent from day one.
(2) We pay 3% employer contribution towards your pension.
(3) We pay annual leave as you accrue it from day one.
(4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time.
(5) Recommend a friend and you will receive a £25 retail voucher when they work a full week.
(6) Employee of the month: You could win a monthly prize if you’re nominated by your line manager.
(7) We will deliver seasonal gifts as a token of recognition for your hard work.

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