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Customer Administrator

4 months ago

Bruntingthorpe, United Kingdom The Caraires Consultancy Full time

**Monday - Friday 9:00 - 17:30**

**Transport Essential due to village location**

Our client based in Bruntingthorpe is looking for a customer support coordinator, to oversee a growing portfolio of Vehicle Solutions customer accounts ensuring these are administered and managed effectively and in line with agreed SLA’s.

**The Key Responsibilities**
- Responsible for your portfolio management, ensuring attention to detail and accuracy is maintained.
- Data entry
- Responsible for booking in units at multiple Vehicle solutions locations.
- Responsible for using multiple external customers databases and systems.
- Liaising with different departments within the business.
- Enjoys working within a process driven organisation.
- Experience within a customer facing role who is a good problem solver.
- Excellent customer service skills
- Manage the customer handover experience on site
- Strong administration skills
- A keen eye for detail and accurate data entry skills
- Excellent communication skills both verbal and written.
- Able to use your initiative and be flexible, reacting to change quickly and effectively
- Able to work as part of a team to ensure successful delivery of a sale
- Strong organisational skills, happy working in a pressurised environment
- _______________________________________

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**Salary**: £10.76 per hour

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Bruntingthorpe, Leicestershire: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: MR3137