Customer Service Advisor
4 weeks ago
We are looking for Customer Service Advisors to join our Contact centre in Folkestone.
You will be the first point of contact for our customers to assist with their questions and queries, so it is vital that you represent the company in a positive, friendly and empathetic way. No two calls will be the same, so it will be important that you adapt to the different needs to quickly resolve the situation in a professional way.
You don’t need to have worked in a Contact centre environment previously as full training will be provided. We are looking for individuals with great customer service skills as we are measured against the level of customer experience that we provide our customers. We are also looking for individuals who are comfortable with using a range of IT software as there will be a variety of systems used as a part of the day-to-day job. Full training on all software systems will be provided before you start.
If you are shortlisted for an assessment centre, these will be taking place on 21st March 2023 (9am, 12pm, 3pm and 5pm) and 22nd March 2023 (9am, 12pm, 3pm and 5pm) All sessions will last approx. 2 hrs.
In the role, you will be working 37 hours per week on a 7 hour shift basis between 8am and 8pm Mondays to Fridays, plus alternate Saturdays.
The salary for the role is £21,000 with a start date of 24th April 2023. Please note that for the first 2 weeks, you will be doing compulsory training 9am to 5pm Monday to Friday.
Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
Water saving tip
Save 6 litres per container by using water collected by dehumidifiers or condenser dryers to water plants
-
Customer Service Advisor
2 days ago
Folkestone, Kent, United Kingdom Manpower UK Ltd Full timeFrench Speaking Customer Engagement Advisor You already have the attributes below and we want to help you succeed in your next big step in your career: A passion for customer service and sales Confident use of the keyboard and data entry Manpower's client, who provide the quickest, easiest and most eco-friendly way to cross the Channel (Folkestone to...
-
Customer Service Advisor
4 weeks ago
Folkestone, United Kingdom New Appointments Group Full timeThis includes managing workloads in accordance with department guidelines ensuring there are no broken promises to customers and consistently demonstrating the guiding principle of "nothing is too much trouble" in every customer contact. **The Individual** - A good working knowledge of building materials, hand & power tools, power tool accessories and...
-
Apprentice Warehouse
4 weeks ago
Folkestone, United Kingdom Motor Parts Direct Ltd Full timeI am looking for someone who is hard working and would like an opportunity to be an apprentice for a motor parts company in their busy warehouse This Branch is working at a very fast pace so requires someone who is very organised. key responsibilities - To assist the branch manager to motivate customer delivery staff, and to implement excellent customer...
-
Data Processor
1 month ago
Folkestone, United Kingdom DMS Property Maintenance Full timeEstablished in 1998, DMS Property Maintenance is a family run business specializing in all areas of property care. Our company offers a wide range of services including Property Repairs, Cleaning, Gardening and Caretaking. **Salary**: starting at £10.50 per hour & performance-related bonuses. 20 hours per week covering Monday-Friday. Purpose of the...
-
Sales Advisor
1 month ago
Folkestone, United Kingdom New Look Full timeSales Advisor - Permanent- Folkestone- 8 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be the most...
-
Occupational Health Advisor
1 month ago
Folkestone, United Kingdom Occupational Health Staffing Limited Full timeJob Ref SG-323 Occupational Health Advisor Location: Folkestone Kent ( with occasional travel to London) **Job Type**: Full or Part Time Permanent - Case Management - Health Surveillance Screening Procedures To Apply: - RGN qualified ideally holding a post-registration qualification in OH - Experienced in all aspects of OH service delivery including health...
-
In Work Support Advisor
4 weeks ago
Folkestone, United Kingdom PeoplePlus Full timeThe Role We have an exciting opportunity for an In Work Support Advisor to join our Restart Employability programme; a DWP programme designed to support long-term unemployed people into work. As an In Work Support Advisor you will provide predominantly telephone based employer quality...
-
Passenger Customer Service Agent
2 weeks ago
Folkestone, United Kingdom Getlink Full time"We are pioneers. Leading the way, making the impossible possible, committing to others, and to a simpler world." JOB VACANCY - Passenger Customer Service Agent (and EES) Job ID: 10512 Location: Folkestone, United Kingdom Company: Eurotunnel Services Limited Department: UK Customer Service Job type: 2 Fixed Term Contracts available...
-
Customer Service Representative
1 day ago
Folkestone Cheriton, United Kingdom Recruitment Solutions (Folkestone) Full timeThis includes managing workloads in accordance with department SLA’s, ensuring there are no broken promises to customers and consistently demonstrating the guiding principle of “nothing is too much trouble” in every customer contact to ensure we remain the first choice for professionals looking for fantastic product ranges that are immediately...
-
Customer Support Assistant
4 weeks ago
Folkestone, United Kingdom Kent County Council Full timeAdvert The work of the library service is hugely rewarding and every day the front of house teams make a difference to the lives of their customers and local communities. Libraries have a lot more to offer than just books; with reading groups, talks and exhibitions there are activities for every age group - from Baby Rhyme Time to internet classes for older...
-
Customer Support Assistant
4 weeks ago
Folkestone, United Kingdom Kent County Council Full timeAdvert The work of the library service is hugely rewarding and every day the front of house teams make a difference to the lives of their customers and local communities. Libraries have a lot more to offer than just books; with reading groups, talks and exhibitions there are activities for every age group - from Baby Rhyme Time to internet classes for older...
-
Service Colleague
4 weeks ago
Folkestone, United Kingdom Asda Full time**Job Title**: Service Colleague ***Location**: Folkestone ***Employment Type**: Part time ***Contract Type**: Fixed Term (Fixed Term) ***Hours per Week**: 21 ***Salary**: Competitive salary **Category**: Retail Hourly Colleagues, Sales Staff ***Closing Date**: 27 March 2024 Service Colleague Our operation runs 24 hours per day, 7 days per week and with...
-
Service Engineer
2 weeks ago
Folkestone, United Kingdom Primaire Consulting Ltd Full timeA bit about the role:The following information aims to provide potential candidates with a better understanding of the requirements for this role.You will be working for a market leading digital gas detection manufacturerThe role is a mix of service, installation and calibration of fixed gas detection systemsThis is a home based role travelling to customer...
-
Service Engineer
2 weeks ago
Folkestone, United Kingdom Primaire Consulting Ltd Full timeA bit about the role:The following information aims to provide potential candidates with a better understanding of the requirements for this role.You will be working for a market leading digital gas detection manufacturerThe role is a mix of service, installation and calibration of fixed gas detection systemsThis is a home based role travelling to customer...
-
IT Service Desk Analyst
1 month ago
Folkestone, United Kingdom Proactive Appointments Full timeOur client is looking for an IT Service Desk Analyst to start within the next week on a long term Contract basis. **Location - Folkestone, Kent** **IR35 - Inside** **Start - ASAP - Ideally you will be available to start work immediately** As this role has been deemed Inside IR35 so you must go through an accredited Umbrella...
-
Trainee Estate Agent
15 hours ago
Folkestone, United Kingdom Connells Group Full timeOTE: £25,000 - £30,000, Uncapped Commission, Career Progression We’re looking for a highly motivated **Trainee Estate Agent / Trainee** **Sales Negotiator **to complement our fantastic residential sales team in **Folkestone **working in our well known **Bairstow Eves** estate agency. **Why join us as a Trainee Estate Agent / Trainee** **Sales...
-
Service Engineer
2 weeks ago
Folkestone, Kent, United Kingdom Primaire Consulting Ltd Full timeA bit about the role: The following information aims to provide potential candidates with a better understanding of the requirements for this role. You will be working for a market leading digital gas detection manufacturerThe role is a mix of service, installation and calibration of fixed gas detection systemsThis is a home based role travelling to...
-
Service Engineer
2 weeks ago
Folkestone, Kent, United Kingdom Primaire Consulting Ltd Full timeA bit about the role: The following information aims to provide potential candidates with a better understanding of the requirements for this role. You will be working for a market leading digital gas detection manufacturer The role is a mix of service, installation and calibration of fixed gas detection systems This is a home based role travelling to...
-
Seasonal Csa Pax
1 month ago
Folkestone, United Kingdom Getlink Full timeJOB VACANCY - Seasonal Customer Service Agent (Passenger) **Job ID**: 10290 **Location**: Folkestone, United Kingdom **Company**: Eurotunnel Services Limited **Department**: UK Customer Service **Job type**: Full-time, Short Term, Shift Pattern **Salary**: Circa. £24k + shift pay and benefits The Role Seasonal Passenger Customer Service Agents work...
-
Full Time Shop Assistant
15 hours ago
Folkestone, United Kingdom diysoup Full timeWood Finishes Direct are looking for an enthusiastic and dedicated individual to help us deliver exceptional customer service in our local store. Full induction and product training will be provided enabling you to provide an outstanding customer experience.. Wood Finishing Direct is a local business, we pride ourselves on delivering the exceptional every...