Customer Support Assistant

2 weeks ago


Folkestone, United Kingdom Kent County Council Full time

Advert
The work of the library service is hugely rewarding and every day the front of house teams make a difference to the lives of their customers and local communities. Libraries have a lot more to offer than just books; with reading groups, talks and exhibitions there are activities for every age group - from Baby Rhyme Time to internet classes for older people.

To deliver all this, we need the right people serving our customers. Prior library experience isn’t essential - it’s much more important that you’re friendly, outgoing and approachable.

If you enjoy working as part of a team and are passionate about delivering great customer service to the local community, we would love to hear from you.

You would be called upon to work across a range of hours including weekends, and you may be required to undertake periods of lone working, as well as working at other library locations across Folkestone and Hythe district.

As a Kent County Council employee you will enjoy the following great benefits:

- Opportunities for training and professional development.
- A wide range of health and wellbeing support.
- Good work/life balance.
- Access to Kent Rewards scheme, with discounts and cashback from hundreds of companies.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Applicants to previous Customer Support Assistant vacancies in the past 6 months who have been unsuccessful need not apply.

Interview dates: Week commencing 04/09/2023

Start date: TBC

Contact Details
For more information about the role, please contact Paul Cornish, Assistant Service Manager - Folkestone & Hythe District on 03000 410855 or Michel Watson, Customer Service Officer on 03000 422711

About The Company



  • Folkestone, United Kingdom Kent Auction Galleries Ltd. Full time

    We are looking for someone at college/school looking to gain experience in customer service, packing and photography within a busy work environment. During sale weeks you will be assisting customers wanting to look at cabinet held items and during the week you will be assisting with photography and packing. This position is for 3 hours per week, this can...

  • Retail Assistant

    3 days ago


    Folkestone, United Kingdom Boots Full time

    Summary Job Reference: - 210414BR Folkestone, Sandgate Road Permanent Full-time | Part-time **About the opportunity** A vital role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant but ideally you will have worked in a...

  • Pharmacy Assistant

    Found in: Talent UK C2 - 2 weeks ago


    Folkestone, United Kingdom Paydens Group of Pharmacies Full time

    Join Our Team: Seeking a Dedicated PharmacyAssistant at Paydens!Are you enthusiastic aboutmaking a difference in peoples health and wellbeing through thepharmaceutical sector Do you excel in a fastpaced customerdrivenenvironment If youve nodded yes then Paydens group of pharmacieseagerly anticipates your application!At Paydenswe pride ourselves on being a...

  • Catering Assistant

    9 hours ago


    Folkestone, United Kingdom Kent Recruitment Bureau Full time

    Folkestone | On premise | £10.42 ph Temporary | Part-time | Catering Assistant **Catering Staff required in Folkestone, Kent.** We are currently looking for a catering assistant for our client based in Folkestone. You will be helping the chef prepare and serve food in the staff kitchen. This will be a temporary one week placement from 15th May -19th May...

  • Retail Assistant

    7 days ago


    Folkestone, United Kingdom Primark Full time

    **Retail Assistant** Location: Primark Folkestone **Salary**: £11.00 Employment type: Permanent Job type: Part Time Contracted hours: 8 per week Shift pattern: 1 day weekends - all will be discussed at interview We’re Primark - one of the biggest names in fashion retail with over 400 stores globally and growing. We’re all about fun, fashion, and a...


  • Folkestone, United Kingdom HR GO Recruitment Full time

    We are seeking a professional and experienced Administration Assistant to join our client based in Folkestone. In this role, you will be responsible for providing administrative support, ensuring that all operations run smoothly. Responsibilities: - Provide administrative support, including filing, data entry, and other clerical tasks - Answer incoming...


  • Folkestone, United Kingdom Page Personnel Finance Full time

    A fantastic opportunity for an Assistant Management Accountant to join this rapidly growing business. **Client Details** My client is a superb employer with a talented team seeking to add an Assistant Management Accountant **Description** Daily reconciliation of payment processing platforms, working closely with the Reconciliation Accountant Daily...


  • Folkestone, United Kingdom AW Construction Full time

    AW Construction Services are looking to recruit an administrative assistant to join our team to support the ever expanding business. The role will include: - Supporting timesheet completion - Arranging travel and accommodation - Supporting our reactive maintenance works - taking incoming calls, planning workforce diaries' and communicating between client...

  • Lab Assistant

    1 week ago


    Folkestone, United Kingdom Kandhu Ltd Full time

    An excellent opportunity for a Lab Assistant to join this world class FMCG manufacturer. OPPORTUNITY HIGHLIGHTS - Job Security - highly successful business - 40 Hours Monday-Friday - 8am-4:30pm - Competitive Salary - Fantastic benefits LAB ASSISTANT The Laboratory Assistant is responsible for maintaining the cleanliness of our laboratory facilities,...

  • Accounts Assistant

    4 days ago


    Folkestone, United Kingdom TPF Recruitment Full time

    TPF Recruitment is recruiting for an Accounts Assistant to join a highly reputable, fast growing firm of chartered accountants based in Folkestone. Due to ongoing growth within the company, our client is looking for an experienced accountancy practice AssistantAccountant to join their dynamic team and assist the managers and directors. - Preparing statutory...


  • Folkestone, United Kingdom New Appointments Group Full time

    We are supporting a local Folkestone school in the recruitment of a temporary to permanent Facilities Assistant who will have responsibility for supporting for the the day to day facilities duties with the exciting thought that this role will offer the right person development, training and qualifications within Electrical installation/maintenance (to...

  • Catering Assistant

    9 hours ago


    Folkestone, United Kingdom J and J Recruitment Solutions Full time

    **Catering Staff required in Folkestone, Kent.** We are currently looking for a catering assistant for our client based in Folkestone. You will be helping the chef prepare and serve food in the staff kitchen. This will be a temporary one week placement from 15th May -19th May 2023. **About this Catering Staff opportunity**: - 8am - 2pm (must be flexible...

  • In Work Support Advisor

    Found in: Talent UK C2 - 2 weeks ago


    Folkestone, United Kingdom PeoplePlus Full time

    The Role We have an exciting opportunity for an In Work Support Advisor to join our Restart Employability programme; a DWP programme designed to support long-term unemployed people into work.   As an In Work Support Advisor you will provide predominantly telephone based employer quality...

  • Facilities Assistant

    Found in: Talent UK C2 - 4 days ago


    Folkestone, United Kingdom New Appointments Group Full time

    We are supporting a local Folkestone school in the recruitment of a temporary to permanent Facilities Assistant who will have responsibility for supporting for the the day to day facilities duties with the exciting thought that this role will offer the right person development, training and qualifications within Electrical installation/maintenance (to...


  • Folkestone, United Kingdom New Appointments Group Full time

    We are looking for a Care Coordinator to join our client in Folkestone. As Care Coordinator, you will be responsible for the continuity of care for all of our customers. This vital role has a huge impact on the lives of many people who rely on care and support. Working alongside the care supervisor, the care coordinator will be responsible for ensuring a...

  • Care Assistant

    4 days ago


    Folkestone, United Kingdom Superior Healthcare Full time

    Do you enjoy caring for children in the community? Are you experienced with complex care? **Superior Healthcare needs you!** We provide round-the-clock care packages to support people including children, young people and adults who have long term health conditions to live in the comfort and safety of their own home. We are urgently seeking carers and...


  • Folkestone, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    Outpatient Therapies within EKHUFT support patients at various stages of their rehabilitation journey and treatment including Physiotherapy, Occupational Therapy, Hand Therapy, Speech & Language Therapy, Neuro Therapy, Vascular Therapy, Paediatric Therapy, Rheumatology Therapy, Hydrotherapy and Advance Practitioner Therapy Services in hands, paediatric,...

  • Tax Assistant

    9 hours ago


    Folkestone, United Kingdom Kent Recruitment Bureau Full time

    This Tax Assistant role will have a broad portfolio of clients, where you will complete tax returns without supervision. You should know about personal tax, IHT and CGT. The firm is developing its taxation offering, especially for clients with property CGTmatters. Additional experience in trusts and estates, non-residents and private clients would be...


  • Folkestone, United Kingdom New Appointments Group Full time

    We are supporting a local Folkestone school in the recruitment of a temporary to permanent Facilities Assistant who will have responsibility for supporting for the the day to day facilities duties with the exciting thought that this role will offer the right person development, training and qualifications within Electrical installation/maintenance (to...

  • Accounts Payable Assistant

    Found in: Talent UK C2 - 1 week ago


    Folkestone, United Kingdom Church & Dwight Full time

    Job Description A collective energy and ambition. A place where you can make a real difference. We’re a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the...