Operations Coordinator

5 months ago

London, United Kingdom Police Now Full time

**About Police Now**

Our mission is to transform communities, reduce crime and anti-social behaviour, and increase the public’s confidence in the police service, by recruiting, developing and inspiring outstanding and diverse leaders in society and on the policing frontline.

We are working towards a day when every community, whatever the socio-economic background of its residents, can thrive without being fearful of crime. We are looking for talented, committed and mission-aligned individuals who will drive us towards achieving our ambitions.

Police Now trains graduates and career changers with leadership potential to become inspirational police officers and outstanding crime fighters on our National Graduate Leadership Programme and our National Detective Programme. Beyond these programmes our officers are provided with the opportunity to join our Frontline Leadership Programme and be further developed giving them the best possible chance to progress through the policing ranks and have a lifelong connection with us. Our 115-strong not-for-profit organisation aims to create systemic change; we need highly capable impactful staff to support the recruitment and development of our officers and to cultivate strong relationships with partner forces and the wider sector.

**The purpose of your role**

Police Now is seeking an Operations Coordinator to work as part of the National Detective Programme (NDP) in the Programmes Team. This is a time of critical change for Police Now and an opportunity to reshape our programmes in order that they genuinely deliver the highest quality of leadership development and enable participants to have a real impact in our communities. This role will include taking on responsibility for elements of the end-to-end Project Management and operational delivery of Police Now’s National Detective Programme. Along with members of the Curriculum and Performance & Impact Development teams the role will also have responsibility for delivering the two-year programme.

This role will provide the opportunity to be involved in the development of leadership development within policing on a national scale and to be genuinely innovative at a time when leadership development within policing has never been more critical. Core to success in the role will be the ability to develop and introduce innovative elements to the programme which serve to both attract individuals of the highest ability to the police service and to enable those individuals to then have a material impact in the communities that they serve. The end-to-end programme includes participant’s initial police training and leadership development Academy, their core legislative learning leading up to the Academy (delivered digitally), and the programme through their first two years as a police officer. Critically important will be ensuring that the Programme genuinely drives participants to develop as leaders on the policing frontline and to have an impact in communities by reducing crime, reducing anti-social behaviour, and increasing the public‘s confidence in policing.

**Key responsibilities**
- Take ownership and effectively deliver, numerous work strands, workstreams and tasks against project deadlines for the Police Now’s NDP to the highest standard.
- Take ownership of elements of academy and programme administration e.g. Managing participant data and keeping Salesforce up to date.
- Produce high quality data on programme and participant performance for the Head of NDP and Operations Managers as required.
- Work closely with the NDP Officers on the management and administration of internal and external communication channels, including participant communications, Police Now online platforms and staff communications.
- Take responsibility for tracking the NDP budget, processing invoices, credit card reconciliation and expenses.
- Make all travel and on/offsite accommodation arrangements for participants and Syndicate Leads (seconded police officers) as required.
- Manage the sourcing, delivery and distribution of necessary equipment and resources e.g. Preparing printed materials, participant uniform, academy resources.
- Provide administrative support to the NDP team, including but not limited to managing the inboxes, preparing documentation, record keeping, booking and taking minutes for meetings as required.
- Provide operational events and academy support both on site and remotely during delivery periods as required.
- Attend the NDP Academy and support the academy team on site (approx. 9 weeks residential academy, across 4 months).

Please note, you may, on occasions, be required to undertake additional or other duties within the context of this job description and according to the needs of the organisation.

**Key requirements**
- Recent experience of supporting complex projects or events.
- Strong organisation, prioritisation and administrative skills with outstanding attention to detail and the ability to work ind

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