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Meetings and Events Sales Coordinator

4 months ago

Westminster, United Kingdom International Students House Full time

Are you a dynamic individual with a passion for sales and events? Do you thrive in a fast-paced environment where no two days are the same? If so, ISH Venues has an exciting opportunity for you to join our team as a Meetings and Events Sales Coordinator

**About ISH Venues**

Situated near Regents Park in the heart of London, ISH Venues is nestled within the vibrant International Students House(ISH). ISH's mission is to provide an affordable home away from home for students of diverse cultures, supported by scholarships, fostering a community of mutual respect and international friendship. At ISH Venues, we not only provide exceptional event spaces but also contribute to our charitable aims through vital income generation.

With eight versatile event and meeting spaces, we cater to a wide range of clients, from charities and local authorities to corporate companies and social events. We pride ourselves on delivering exceptional service and creating memorable experiences for our clients.

**Job Outline**

As a Meetings and Events Sales Coordinator, you will play a pivotal role in meeting monthly and annual sales targets by responding to enquiries, writing proposals, conducting site visits, and coordinating all event details. You will work closely with clients to understand their needs, maximise income, and ensure seamless event execution. Your responsibilities will also include account management, financial reporting, and system support.

**Responsibilities**
- **Sales**: Meet monthly and annual sales targets, handle enquiries, prepare proposals, negotiate contracts, and maintain accurate records.
- **Client Liaison**: Build strong client relationships, plan and organise events, liaise with operations teams, and gather post-event feedback.
- **System Support**: Act as a staff champion for the conference booking system and troubleshoot any issues.
- **Staff Supervision**: Support the induction and training of new team members.
- **Finance**: Interpret budgets, prepare invoices, ensure timely payments, and maintain financial records.
- **Other**: Utilise opportunities for skill development, provide flexible support to operations, assist with office administration, and ensure high levels of customer service.

**Person Specification**
- Excellent communication and negotiation skills
- Ability to remain calm and confident under pressure
- Previous experience in event coordination and sales
- Familiarity with audio-visual equipment and hospitality services
- IT proficiency and social media savvy
- Self-motivated with a willingness to learn and adapt

**Hours of Work**

The basic working week is 40 hours, with occasional evening and weekend work required based on business needs. Flexibility in working hours and days is essential.

**Salary & Benefits**
- £27,500 annual salary
- 28 days holiday including bank holidays (pro-rata)
- Contributory pension scheme
- £2.75 food allowance per shift
- Company-sponsored health cash plan
- Interest-free annual travel loan
- Sage benefit scheme

We provide a supportive work environment and are committed to maintaining a healthy work/life balance for all our employees.