Service Coordinator
3 days ago
Working within the busy aftersales department of a growing construction equipment dealership, primarily coordinating retail maintenance and repairs of construction machinery. Working with our customers to provide aftersales support to their equipment.
Duties
- Taking service requests, opening workshop jobs, and creating invoices following completion
- Scheduling technicians to carry out work
- Monitoring machine usage to forecast work
- Sending maintenance reminders to customers
- Pricing service contracts
- Assisting colleagues with service department work as required
Skills required
- Good communication skills, both written & verbal
- General understanding of mechanical equipment, with specialist training given in-house
- Highly organised, the ability to prioritise and meet deadlines are essential to this role
- Problem solving skills and the ability to adjust to changing needs
- Good computer skills
- Attention to detail
Other
- Based at T&B depot Sandford, Appleby, CA16 6NS
- Salary dependent on experience
- Hours: Monday to Friday 8:00am - 17:00, some Saturday mornings
- Pension
- Holidays 22 days plus Bank Holidays
No employment agencies.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
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