Customer Service Executive

6 months ago


Bracknell, United Kingdom Nexo Recruitment Ltd Full time

A rare and exciting opportunity has arisen for an office based, Permanent Customer Service Executive to join an organisation who have been a leader in the energy efficiency market for over 40 years with £45m turnover, 75 members of staff with customers nationwide serviced from newly refurbished offices in Finchampstead, Berkshire. Full and Thorough training will be given for the Customer Service Executive position.
- You will be the point of contact between my client and their customers, building exceptional relationships with our existing customer base, always being proactive, assisting with queries, placing orders, and consistently maintaining a strong customer focus
- Resolving customer queries and updating/sending customer order trackers in a timely manner
- Processing orders/invoices in a timely manner using Microsoft NAV system
- Updating Microsoft NAV system with price changes and monitoring the customer database
- Co-ordinating all customer product sample requests
- Support the field based technical team with the customer approval processes
- Being a proud and passionate ambassador of the business, promoting our Vision and Values at all times.

**Key requirements for this Customer Service Executive role are**:

- Experience in a similar role
- Demonstrate that you are able to achieve and exceed company and individual targets/KPIs
- Confidence in presenting new ideas and initiatives to internal and external stakeholders
- The ability to communicate to people at all levels, building rapport and growing customer relationships
- Drive and ambition to work as a member of the team while retaining the ability to work off personal initiative
- Confident, outgoing personality is a must
- Proactive attitude with strong work ethic
- Excellent written and verbal communication skills
- Strong attention to detail
- Good knowledge of Microsoft packages
- Be willing and able to multitask and assist colleagues where necessary
- Must be able to drive
- What we offer in return as a Customer Service Executive**:Excellent salary £28000-£33000 on target earnings** 12% annual performance bonus **Up to 6% pension contribution ** 25 days leave, increasing to 28 days after 5 years’ service **£600 annual personal development and training budget ** Electric car salary sacrifice scheme **Regular staff events ** Company laptop and mobile provided.

Must have driving licence and own vehicle to travel to the offices in Finchampstead, Wokingham.

**Job Type**: Permanent

**Salary**: £28,000.00-£33,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Application question(s):

- Must have own vehicle to travel to the offices daily in Finchampstead.

Do you have your own vehicle?

**Experience**:

- Customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



  • Bracknell, United Kingdom Page Personnel Full time

    Market leading FMCG business with a global footprint - An excellent opportunity to grow your career in a supportive environment **About Our Client**: My Client is a renowned global FMCG company that has delighted consumers with its wide array of innovative and iconic products. With a rich history dating back to its inception in early 1900s, the company has...

  • Account Executive

    4 weeks ago


    Bracknell, United Kingdom Executive Careers Full time

    Account ExecutiveTerm:PermanentWorking hours:Full Time Monday to Friday 9:00-17:30, with 1 day per week available until 20:00, this time is given back in lieuTeam:Collection and FieldLocation:Agile/Bracknell basedThe teamThe role sits within the Collection and Field Services TeamThe roleThe role involves working within the Motor Finance Recovery’s...


  • Bracknell, Bracknell Forest, United Kingdom Entain Group Full time

    Retail Customer Service RoleWe're a leading sports betting, gaming, and interactive entertainment company that's changing the industry for the better.As a Retail Customer Service Executive, you'll be an integral part of our team, delivering exceptional service and driving standards daily. Your typical working pattern will include long opening shifts, long...


  • Bracknell, United Kingdom Kingsgate Recruitment Full time

    **£30K OTE** Are you looking to start a career in Customer Services? Are you confident and customer focused? No experience is necessary, as our training programme is aimed at providing you with the skills and knowledge you need. The main role of Trainee Customer Service Executives is to learn our customer services and administration processes, and to...


  • Bracknell, United Kingdom Service Care Solutions Full time

    Customer Relations Partner Location: Western Peninsula, Berkshire, RG12 1RF Hourly Rate: £15.46 PAYE Positions Available: 5 Are you passionate about delivering exceptional customer experiences? Join our Complaints Centre of Excellence as a Customer Relations Advisor, where you will play a vital role in supporting customers through their complaints journey...


  • Bracknell, Bracknell Forest, United Kingdom Asset Full time

    We are looking for a highly skilled Direct Sales Executive - Financial Services to join our team at Asset. As a Direct Sales Executive, you will be responsible for generating new business leads and converting them into sales.About the PositionYou will work closely with our sales team to develop and implement effective sales strategies, identify new business...


  • Bracknell, United Kingdom Circana Full time

    Client Service Executive Operations, Bracknell, Berkshire, UK Overview of the role: An exciting opportunity has opened up within the UK Client Service Team, part of our wider Operations department. The **Client Service Executive (CSE)** is accountable for achieving high levels of client satisfaction through strong process management skills, flawless...

  • Customer Service

    6 months ago


    Bracknell, United Kingdom IVI Group Ltd Full time

    **IMMEDIATE START- NO EXPERIENCE NEEDED** Do you feel your career isn’t getting you anywhere? Are you a driven and enthusiastic individual seeking to launch your career in a dynamic and fast-paced environment? IVI Group is currently expanding its team of brand ambassadors in **Slough**, and we are actively seeking talented individuals like you to join...

  • Store Executive

    3 weeks ago


    Bracknell, Bracknell Forest, United Kingdom Estée Lauder - Brand Full time

    Executive Store PositionAbout the Opportunity:We are seeking a talented and driven Executive Store professional to join our team at Estée Lauder. As a key member of our sales team, you will be responsible for leading and motivating a high-performing team to achieve sales, customer service, and operational targets.This is an exceptional opportunity to...


  • Bracknell, United Kingdom The Recruitment Group Full time

    Customer Service Advisor Temporary (up to 7 months initially) Bracknell, RG12 8HT Hourly Rate £13.34 per hour Hours - Monday to Friday 37.5hours per week (Hybrid Working) Customer Service / Order Processing / Customer Enquiries / Customer Resolution / Account Management The Recruitment Group is working with a global manufacturing and distribution company...


  • Bracknell, United Kingdom Antal International Full time

    Our international client based in Bracknell, Berkshire requires a Customer Service Coordinator** **to join their busy team. The position is a multifaceted role and the successful applicant's daily participation in all activities will contribute to achieving departmental and business objectives - along with Customer satisfaction. Our client is looking for a...


  • Bracknell, United Kingdom Foundation Home Loans Full time

    **About us**: Foundation Home Loans are a specialist mortgage lender, based in Bracknell in Berkshire. We are specialists because we understand the market and because we know that not everyone has straightforward requirements when it comes to mortgages. We are looking to enhance our team and currently have a vacancy for an experienced Customer Service...


  • Bracknell, United Kingdom CV-Library Full time

    Our international client based in Bracknell, Berkshire requires a Customer Service Coordinator to join their busy team. The position is a multifaceted role and the successful applicant's daily participation in all activities will contribute to achieving departmental and business objectives - along with Customer satisfaction. Our client is looking for a...


  • Bracknell, Bracknell Forest, United Kingdom RJ Talent Connect Limited Full time

    Customer Service Role OverviewWe are seeking a highly motivated and enthusiastic Customer Service Advisor to join our sales and marketing team in Slough, located within walking distance of the train station. This role is ideal for individuals who have excellent communication skills and can work effectively in a team environment.The successful candidate will...


  • Bracknell, Bracknell Forest, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Bracknell, UK.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when necessary to...


  • Bracknell, United Kingdom Parkside Recruitment Full time

    Role: Our international client seeks a strong team player who thrives on providing exceptional customer service.You will be able to multitask and be adept at working in a busy environment.As a Coordinator, you will work in a small but efficient team and provide the finest service to our client's customers.You will be a resilient individual who enjoys...


  • Bracknell, United Kingdom HealthHero Full time

    Customer Service Operator Office-based, Bracknell, Berkshire £11.00 - £12.00 per hour Full-time and Part-time positions available HealthHero is a leading digital healthcare provider, revolutionising the way people access and receive healthcare services. As a Customer Service Operator, you will play a vital role in providing exceptional customer service...


  • Bracknell, United Kingdom The Recruiters Room Full time

    **Customer Service Advisor** **Bracknell** **up to £28,000 + bonus** **Mon - Fri 08:00- 5:30 and 1 in 4 Saturday mornings (08:00-12:00)** **Permanent** - To be considered for this role, we ask that applicants truly ARE driven by delivering SUPERB levels of customer service. Perhaps you have been working in retail OR a call centre role and are ready to...


  • Bracknell, United Kingdom Parkside Recruitment Full time

    Job Description Role: Our international client seeks a strong team player who thrives on providing exceptional customer service.You will be able to multitask and be adept at working in a busy environment.As a Coordinator, you will work in a small but efficient team and provide the finest service to our client's customers.You will be a resilient individual...


  • Bracknell, United Kingdom CV-Library Full time

    A hybrid opportunity has arisen for an New Business and Customer Service Representative to join a well-known automotive company based in Bracknell on a 6 month rolling contract with possibility of going permanent. This is a great opportunity to join a well-established and very supportive company. This role features hybrid working and flexible hours. ...