Customer Service Professional

2 days ago


Bracknell, Bracknell Forest, United Kingdom Entain Group Full time
Retail Customer Service Role

We're a leading sports betting, gaming, and interactive entertainment company that's changing the industry for the better.

As a Retail Customer Service Executive, you'll be an integral part of our team, delivering exceptional service and driving standards daily. Your typical working pattern will include long opening shifts, long closing shifts, and shorter evening shifts, varying week-to-week.

  • Deliver outstanding customer experiences through empathetic listening and effective problem-solving skills.
  • Maintain high shop standards and ensure all areas meet our expectations.
  • Work collaboratively with colleagues to serve customers and build strong relationships.
What We Offer

A competitive salary is just the beginning. As a valued member of our team, you can expect:

  • Paid overtime opportunities subject to availability.
  • A contributory pension scheme and annual ShareSave plan.
  • Access to exclusive discounts with hundreds of retailers through Entain Deals.
  • Ongoing support for your healthcare and wellbeing needs.

Please note that we commit to providing your rota at least four weeks in advance, ensuring a healthy work-life balance.



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