Link Worker

2 months ago

Liverpool, United Kingdom YMCA Liverpool Full time

Link Worker x 2

**Responsible to**:
Team Leader

**Responsible for**:
N/A

**Hours of Work**:
38.6 hrs per week

**Location**:
YMCA Together - Safer Accommodation Domestic Abuse Service

**Salary and benefits**:

- £21,389 per annum
- 33 days annual leave plus bank holidays per annum
- Paid Medicash support
- Birthday Day Off
- Charity day of your choice
- Well-being Hours
- Cycle To Work Scheme
- Refer a Friend Scheme
- Company Pension Scheme 4%
- Funded Training Opportunities

**This post is only available to female applicants as an Occupational Requirement and permitted under the Equality Act 2010**

YMCA Together is a registered charity and company Limited by Guarantee. We were founded in 1846 and so we build on a long history of providing a place for people experiencing challenging times in their lives.

YMCA Together is a truly value driven organisation.

Our vision is that everyone should feel safe, understood, empowered and positive for their future. We meet our vision by working within our values of Strength, Humility, Respect, Empathy and Kindness. These SHREK values run through all that we do from recruitment to how we work alongside people in our services to our partnership approach with other providers.

Our clear vision and values come together to help us in our mission to inspire and support people to change their lives by instilling hope, valuing the person and maximising potential.

**Main Purpose of Job**

Safer Accommodation is a safe space, with appropriate support, for vulnerable single women fleeing domestic abuse, offering a wide range of support and assistance that empowers and enables people to have a range of choices and create a positive, sustainable future for themselves. The service is delivered by staff with expert knowledge and experience in supporting vulnerable women including those with histories of domestic and sexual violence and abuse.

Link workers will assist the Practitioners in the day-to-day management of the service, focusing on conducting the intensive housing management element of the role. All staff will be expected to undergo Cognitive Analytic Therapy Skills Training (CAT) this will provide a framework for understanding and working with individuals and colleagues in managing psychological and relational aspects of mental health, personality disorder and high-risk behaviours. Training will also be provided around Trauma Informed Care. These approaches will be used for planning and assessing effectiveness of a variety of interventions and risk management.

**Duties and Responsibilities**

Safer Accommodation works to support people with additionally vulnerabilities such as:

- Domestic Abuse
- Sexual Assault
- Rape
- Physical Assault
- Stalking / Harassment

Some may also have additional support needs or face barriers to accessing support which local authorities should consider how best to address. This includes where individuals have:

- No Recourse to Public Funds
- Substance misuse support needs
- Mental health support needs
- An offending history
- Protected characteristics
- Any other ongoing support needs

Support is provided on a 24/7/365 basis. The support is specialist in domestic abuse.
- To ensure that Intensive Housing Management tasks are completed in a timely way and to a high standard
- To build supportive and therapeutic relationships with Service Users through dialogue
- To deliver activity-based interventions
- To support in preparing Service Users to resettle into their community of choice
- To ensure that Housing Benefit forms are completed in a timely manner.

**Intensive Housing Management and Risk Assessing**
- Assist the Practitioners with the induction and management of their case load taking direction as required
- Ensure Housing Benefit paperwork is completed in a timely fashion
- Update and communicate service user risk assessments in line with YMCA/borough wide policy and procedure
- Assist in the planning of workshops to individuals and groups that inform/ teach service users around how to manage a tenancy, manage a home and live independently
- Creatively engage service users that have a wide range of complex and challenging support needs
- Encourage service users to take part in activities
- Offer a creative but assertive approach in order to seek to re engagement
- Assist Practitioners in the management of personalised behavior / support agreements
- Provide clear, comprehensive and accurate information on handovers to the team making recommendations where appropriate
- Assisting service users in the cleaning of their room
- Complete void checks and get rooms ready for letting
- Maintain accurate up to date electronic and written records
- Post holders must be willing to support clients who display challenging behaviour, including verbal aggression.

**Service User Involvement and Engagement**
- Encourage involvement, participation and co-production from service users in the running and development of the service
- Provide a sa

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