Social Prescribing Link Worker

6 months ago

Liverpool, United Kingdom Health Junction Full time

An exciting opportunity has arisen for a social prescribing link worker to join Health Junction’s growing team of Social Prescribers and Health and Wellbeing Coaches. SWAGGA Primary Care Network is a group of 17 GP practices in and around South Liverpool.

As a Social Prescriber Link Workers you will connect people with local community activities and services that can help improve their health and well-being whilst empowering them to take greater control of their health.

A referral to a non-clinical ‘link worker’ is designed to support patients in being able to take an holistic approach, connecting people to community groups and statutory services for practical and emotional support.

You might be looking to change your role and make a real difference in patients’ lives by supporting and signposting patients through referrals of non-medical pathways to support and link patients to resources within the local community. You will become our expert of local resources that patients may need support to access.

We are looking for a resilient, enthusiastic, and positive “can do” person, no two days are the same and we are looking for a real “team player”. The role can be challenging, and you will need to be able to adapt and be flexible and prioritise and multitask daily. Are you caring and empathetic, but also able to manage patient expectations? Do you have the confidence to deal with patients with sometimes complex and challenging issues? Can you solve problems and focus on the solutions rather than look at the obstacles?
- To provide personalised support to individuals, their families and carers to take control of their wellbeing live independently and improve their health outcomes; strengthen personal resilience and reduce health inequalities by addressing the wider determinants of health such as debt, poor housing, physical inactivity and low understanding of the health condition
- To take a holistic approach, based on the person’s priorities and the wider determinants of health to co-produce a Personal Action Plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services.
- To encourage the patient to carry out the goals set in the Plan whilst ensuring participants get any extra support they require to achieve their goals. Where identified help to build patients support groups for the PCN. The role will require managing and prioritising your own caseload, in accordance with the needs and priorities of the individuals.

**Role Specific Key Tasks**
- Take referrals from GP practices within the SWAGGA PCN including from GPs, practice nurses, pharmacy & members of the multi-disciplinary teams
- Use holistic approach to provide personalised support to individuals, their families and carers in order to address the wider determinants of health
- Introducing or reconnecting people to community groups and statutory services.
- Managing and prioritising your own caseload and achieving service targets
- Draw on and increase the strengths and capacities of local communities, enabling local VCSE organisations and community groups to receive social prescribing referrals.
- Work effectively with other multi-disciplinary team colleagues including Social Prescribers, Health Coaches, Care Coordinators, pharmacy team, Physios etc
- Support practice and network staff to deliver the Covid vaccination & flu campaign for the patient population of SWAGGA PCN
- Support pop-up Health and Wellbeing events
- Promote social prescribing and its role in self-management
- Build relationships with key staff in GP practices within the PCN, attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing.
- Be proactive in developing strong links with all local agencies
- Work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.

**Provide personalised support**
- Meet people on a one-to-one basis and give people time to tell their stories and focus on ‘what matters to me’
- Build trust with the person, providing non-judgemental support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a person’s assets
- Be a friendly source of information about wellbeing and prevention approaches
- Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities
- Work with the person, their families and carers and consider how they can all be supported through social prescribing
- Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards
- Work with individuals to co-produce a simple personalised support plan - based on the person’s priorities, interests

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