CRM Executive
7 months ago
**CRM Executive (Trade & Campaigns)**:
**London (Hybrid Working)**
Permanent
Full Time
Grade 3
The CRM Executive is responsible for delivering the CRM strategy within a dynamic and growing business area. Your focus will be working on core campaigns and trading activity - engaging our existing customer base with relevant brand messages, product offers and content. As such you will work closely with Customer Data, Analytics & Insight teams as well as Agencies, Commercial Categories & Services teams.
Collaboration and being a competent, mindful team player is crucial for the role, as is being comfortable working across multiple workstreams and maintaining relationships with key stakeholders. This is a fantastic opportunity for someone wanting to work in a fast-paced role within retail and who can bring a strong understanding of CRM and customer marketing to the role.
**Key Responsibilities**:
- Reporting into the CRM Manager, the CRM Exec is accountable for managing the planning, scheduling, testing and deployment of all customer campaigns ensuring tracking codes are applied correctly to facilitate accurate performance monitoring
- Develop and maintain a content plan that is aligned to customer needs states, utilising existing content and working with the internal studio and content teams to develop new content as required
- Track the weekly performance of campaign KPIs against the team targets and communicate the results to the wider CRM team and key internal stakeholders
- Develop customer insight and present to internal Trading teams to help shape appropriate propositions that are relevant to the target audience
- Ensure that the creative/positioning of communications is aligned with brand values
- Keep a campaign cost tracker to effectively monitor performance and ROI
- Maintain a communication schedule, together with a library of samples and an overview of each campaign
- Managing initiatives and projects outside of weekly BAU deployment, aimed at increasing CRM commercial performance and retention rates
- Assist in scoping and implementing designated CRM activities, including supplier-funded communications
**Required Skills & Experience**:
- Meticulous attention to detail and a ‘can do’ attitude to work
- Great communication & organisational skills, with a strong focus on delivery
- Ability to evaluate creative objectively, always championing the customer’s best interests
- Strong interpersonal skills and a team player
- Experience in working with external agencies and suppliers
- Ability to work to tight deadlines whilst remaining calm under pressure
- Retail experience is preferred
- Marketing or business degree level qualification preferred
We’re one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits including:
- Competitive pension scheme
- Access to discretionary company bonus scheme
- Life Assurance
- Staff discounts and offers
- Hybrid working
Beyond that, we'll be with you every step of the way, enabling you to get the most out of your role. We're building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.
**#LI-Hybrid
-
CRM Executive
7 months ago
London, United Kingdom Anthem Consulting Full time**CRM Executive / Senior CRM Executive role at a well-known international law firm. London based, hybrid working, competitive salary.** This CRM role will support the CRM manager in maintaining and configuring the CRM system, including improving the quality and accessibility of data. You will need to have an understanding of the CRM systems set up, and data...
-
CRM Executive
3 days ago
London, United Kingdom Harnham Full time**CRM EXECUTIVE** **UP TO £33,000** **LONDON (3 DAYS A WEEK IN OFFICE)** **OVERVIEW**: Harnham is working with a leading retailer on anCRM Executive role. This company has ambitious growth plans and is keen to invest in its employee's long-term career development. **THE ROLE**: The successful CRM Executive will: - Managing the entire marketing...
-
CRM Executive
3 days ago
London, United Kingdom C&M Travel Recruitment Full time**CRM Executive, 3 month contract - This up maket well established luxury tour operator are recruiting for an experience CRM Executive. Hybrid with their offices in London. Paying £30-35K CRM Executive, Responsibilities**: **CRM Executive, Skills Required**: - Experience within travel preferred but not essential. - Strong reporting and analysis...
-
CRM Executive
2 days ago
London, United Kingdom Harnham Full time**CRM EXECUTIVE** **LONDON - HYBRID** **UP TO £33,000** Are you looking to work for an exciting fast-paced online retailer at the forefront of their industry? This is a great opportunity to work on forward-thinking projects as a CRM executive! **THE COMPANY** **THE ROLE**: As a CRM Executive, you can expect to be involved in the following: - Looking...
-
CRM Executive
2 days ago
London, United Kingdom Harnham Full time**CRM EXECUTIVE** **LONDON** **£28,000- £33,000+BONUS +BENEFITS** **THE COMPANY** This company is a well-known online retailer, owned by a larger business so lots of stability but as they are smaller they have no red tape, lots of opportunities for ownership, and fast-moving projects. **THE ROLE** As a CRM Executive, you will focus on campaigns. Some...
-
CRM Executive
7 months ago
London, United Kingdom Harnham Full timeINFO - SALARY: - £25000 - £30000 LOCATION London - JOB TYPE - Permanent **CRM EXECUTIVE** **UP TO £30,000** **HYBRID - SOUTH EAST LONDON** *** **THE COMPANY** This beverage ecommerce business is growing out its CRM team as it looks to grow customer value across subscriptions! **THE ROLE** As a CRM Executive, you can expect to be involved in the...
-
CRM Executive
3 weeks ago
London, United Kingdom Carter Murray Full timeThis CRM Executive role is positioned in a leading UK law firm and will play a key role in the Digital Marketing & Brand team, contributing to the day-to-day activities and upkeep of the CRM system. You will also apply marketing technologies to support the firm's marketing and business development goals. Additionally, you will assist in other areas of the...
-
CRM Executive
23 hours ago
London, United Kingdom Harnham Full time**CRM EXECUTIVE UP TO £31,000** **HYBRID WORKING** **THE COMPANY **This estate agency group is a leading property service provider and won plenty of industry awards. They are looking for a motivated individual with a marketing/CRM background to come in and get stuck into the strategy and campaigns. **THE ROLE** As a CRM Executive, you can expect to be...
-
CRM Executive
6 months ago
London, United Kingdom Hawksmoor Full time**CRM Executive** We are excited to commence the search for a CRM Executive to assist the CRM Manager in delivering our global CRM strategy through world-class marketing campaigns. This role will work collaboratively across a range of functions including Operations, Reservations, Design and Product and requires a proactive team player with strong...
-
CRM Executive
2 weeks ago
London, Greater London, United Kingdom Allies Group Pte Ltd Full timeAt Allies Group Pte Ltd, we are seeking a highly skilled CRM Executive to join our team. As a key member of our marketing department, you will be responsible for developing and implementing a comprehensive customer relationship strategy that drives retention and growth.Job Overview:Develop and execute a CRM strategy that maximizes customer reach while...
-
CRM Executive
7 months ago
London, United Kingdom The Big Table Group Full timeWe've got a fantastic new role to share with you. We are currently looking for a dynamic and motivated **CRM Executive** to join the team. **The main purpose of the role is to**: Support our customer data platforms (CDP) and collaborate closely with the groups CRM Manager. You will play a pivotal part in refining personalised guest communications and...
-
CRM Executive
2 days ago
London, United Kingdom WeComm Full time**The Company** **WE** are incredibly excited to be partnered with a Premium, British heritage brand that are in search of a CRM Executive. The brand is incredibly well known and their product is stocked in many different countries. The brand are now diversifying their product range and are fully focused on investing into and developing their ecommerce...
-
CRM Executive
7 months ago
London, United Kingdom Nuffield Health Fitness & Wellbeing Full time**CRM Executive** Hybrid - Barbican - London | Acquisition & Retention Marketing | Permanent | Full Time | Monday - Friday | 37.5 x Hours A Week | Competitive Salary, DOE | Excellent Company Benefits Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship...
-
CRM Executive
7 months ago
London, United Kingdom Nuffield Health Full timeHEAD OFFICE CRM Executive **CRM Executive** Hybrid Working/Barbican | Acquisition and Retention Marketing| Permanent | Full-Time Competitive salary, depending on experience 37.5 hours per week Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community...
-
CRM Executive
7 months ago
London, United Kingdom Caprice Holdings Full timeWe are looking for a CRM Executive to join the Marketing Team of Caprice Holdings. The Caprice group encompasses London’s favourite restaurants, from some of the oldest and most classic establishments in London to its most exciting and innovative new openings. With a rich history and long-standing reputation within the hospitality industry, Caprice...
-
CRM Executive
3 days ago
London, United Kingdom Recruitment Gamechangers Ltd Full timeFancy working as a CRM Executive in the Sports Betting sector? We are looking for a highly organised and analytically focused person to help drive our clients business to the next level. Here are a few of the specific details of this opportunity: - Work with a junior CRM Executive to define the promotional calendar. This will focus on engaging players,...
-
CRM Executive
2 weeks ago
London, United Kingdom Burman Recruitment Full timeCRM ExecutiveAre you passionate about digital marketing and customer relationship management? Do you want to make a meaningful impact in student recruitment and digital transformation at a forward-thinking institution? If so, we want to hear from you!About UsOur institution is committed to delivering world-class education and research while enhancing the...
-
CRM Executive
2 weeks ago
London, United Kingdom Burman Recruitment Full timeCRM ExecutiveAre you passionate about digital marketing and customer relationship management? Do you want to make a meaningful impact in student recruitment and digital transformation at a forward-thinking institution? If so, we want to hear from you!About UsOur institution is committed to delivering world-class education and research while enhancing the...
-
CRM Executive
2 weeks ago
London,, UK, United Kingdom Burman Recruitment Full timeCRM ExecutiveAre you passionate about digital marketing and customer relationship management? Do you want to make a meaningful impact in student recruitment and digital transformation at a forward-thinking institution? If so, we want to hear from you!About UsOur institution is committed to delivering world-class education and research while enhancing the...
-
CRM Automation Executive
2 days ago
London, United Kingdom Harnham Full time**CRM Automation Executive** **UP TO £40,000 + BENEFITS** **HYBRID** **THE COMPANY** Harnham are working with a well-known e-commerce company to find an Automation manager that's experienced in coding and building templates **THE ROLE** As a CRM Automation Executive, you would work on complex coding projects in Braze In specific, you can expect to be...