Registry & Operations Officer
1 week ago
Location: Leeds, Leeds International Study Centre
Contract Type: Full Time - Permanent (37.5 hours per week)
**Salary**: £ 22,000 per annum
JOB OVERVIEW
Leeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University.
Reporting to the Head of Registry and Operations you will be a member of the Registry and Operations Team with a key focus on compliance, which includes but is not limited to visa checks in accordance with UKVI requirements, attendance monitoring and studentfinance. You will also be required to provide general administrative support within the centre.
KEY RESPONSIBILITIES
- Ensure students are compliant at enrolment including checking visas, issuing BRPs and checking addresses
- Submitting requests to the UKVI for visa amendments as required
- Deal with visa and immigration queries in a timely manner
- Ensure accurate record keeping, providing clear and comprehensive data relating to compliance as required by senior colleagues
- Process student withdrawals. Ensuring SMS reports are made and evidence provided from students as needed
- Ensuring accommodation indemnities are in place for students under 18 where required
- Monitoring student attendance including issuing attendance warnings and reports
- Deal with attendance enquiries and authorise absence requests in line with the Attendance Policy
- Monitoring and chasing student debt, including maintaining accurate records and providing debt reports to senior colleagues
- To provide general administrative support for the centre, for example, dealing with general student queries, and over for colleagues within the Registry and Operations Team
- To foster productive relationships with internal and external stakeholders
- Any other duties as required by the Head of Registry and Operations and the Senior Leadership Team
- To adhere to all compliance requirements in relation to GDPR, UKVI requirements, Safeguarding and Health and Safety.
EXPERIENCE REQUIRED
- Minimum of Level 4 qualification (HNC/HND/Foundation Degree/Year) or equivalent
- Administrative experience
- Working within an educational environment
ABOUT US
We are a global pathway provider in International Education, working collaboratively with over 50 universities around the world, offering over 500 undergraduate and postgraduate teaching programmes. Voted as 2017, 2018, 2020, and 2021 Global Pathway Providerof the year, our people are united with the shared ambition of providing a world-class education to talented students from across the globe.
With a truly global outlook and offices all over the world, our international team uses its expertise, knowledge, and commitment to create opportunities and add value. We are determined to grow and innovate in our field, providing our students and partnerswith high-quality outcomes across the higher education space.
ORGANISATIONAL COMPLIANCE
Study Group is committed to safeguarding and promoting the welfare of its students and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checkswith past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.
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