Service Administrator

3 months ago


Linlithgow, United Kingdom Scutum UK Ltd Full time

**SERVICE ADMINISTRATOR**

**Objective**
Reporting to the Administration Manager, you are committed to working as part of an effective team, and will provide exceptional administration support across key accounts. As Service Administrator you are often the first point of contact with our customers, therefore exceptional customer service skills are essential. Acting as an ambassador to position the company's reputation as a leading and respected employer.

**Attributes and skills**
- You will need to be self motivated, and very organised
- Be a strong communicator and self confident
- Have exceptional attention to detail and be able to work on your own initiative
- Be a team player with a professional approach
- Extremely customer focussed

**Responsibilities (are to include the following but are not limited to)**:

- Logging reactive calls
- Dispatching engineers
- Booking in and closing reactive & PPM calls
- Ordering / shipping parts
- Weekly reporting
- Monthly invoicing
- Expenses report
- Submitting quotes
- Managing customer online portals
- Visa chasing
- Updating /completing keyholder forms
- Raising permits
- False alarm monitoring
- Daily / Weekly / Monthly activations reports
- Book travel / hotels
- To assist with cover as and when required
- To follow Health & Safety procedures set out by the company in order to ensure the safety of you, your colleagues and others. Also, adhere to the Company Health and Safety policy.
- Adhere to company rules and ensure compliance to ISO:9001:2015 & ISO 14001:2004

**DISCLAIMER**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as required.

**Salary**: Up to £23,000.00 per year

**Benefits**:

- Company pension
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Linlithgow (required)

Ability to Relocate:

- Linlithgow: Relocate before starting work (required)

Work Location: In person


  • Administrator

    3 months ago


    Linlithgow, United Kingdom 3r Solutions Ltd Full time

    '''Duties''' You will be primarily responsible for maintaining excellent levels of communication and quality levels across the business aiding accurate and swift transfer of information to aid the continual growth and development of 3R Solutions. The role of Administrator will work within the admin and finance teams and will report to the Executive...

  • Hotel Administrator

    3 months ago


    Linlithgow, United Kingdom Court Residence Full time

    **About us** **Court Residence is a small Aparthotel offering luxury accommodation to national and international guests. Court Residence has expansion plans underway to meet the growing demand at this stunning location.** **As Hotel Administrator you manage and handle tasks including**: - **Leading Front of House and reservations including elements of...

  • Hotel Administrator

    3 months ago


    Linlithgow, United Kingdom Court Residence Full time

    **About us** **Court Residence is a small Aparthotel offering luxury accommodation to national and international guests. Court Residence has expansion plans underway to meet the growing demand at this stunning location.** **As Hotel Administrator you manage and handle tasks including**: - **Leading Front of House and reservations including elements of...


  • Linlithgow, United Kingdom Policy Services Ltd Full time

    Client Relations Administrator Primary Job Functions: Policy Services is a Financial Adviser based in Linlithgow, Scotland. An exciting full-time role has arisen in our Client Relations Department where you will be part of a team who deliver excellent service to our clients and advisers in line with Consumer Duty legislation. Your focus will be to assist...


  • Linlithgow, United Kingdom Policy Services Ltd Full time

    **Job Description: Income Reconciliation Administrator** Do you like problem solving and working with others to create solutions? Do you like working with numbers and analysing data from various sources? Do you like working to deadlines? Do you like working independently for tasks, but overall being part of a team? If you have answered ‘Yes’ to any...

  • Office Administrator

    2 months ago


    Linlithgow, United Kingdom Additional Resources Full time

    Office Administrator (Estate Agency)Location: Grangemouth / Linlithgow / Glasgow / StirlingSalary: Very Competitive+ Excellent BenefitsJob Type: Full-Time / Part-Time, Monday - FridayThe Client:Our client is a prominent Solicitor / Estate Agent, offering tailored property buying & selling services and outstanding legal support.The Role: As a New Business /...


  • Linlithgow, United Kingdom Policy Services Ltd Full time

    Policy Services is a Financial Adviser based in Linlithgow, Scotland. An exciting full-time role has arisen in our Client Relations Department where you will be part of a team who deliver and provide excellent service to our clients. Your main focus will be to assist with their day to day needs to support their administration and provide excellent customer...

  • Customer Service

    3 months ago


    Linlithgow, United Kingdom CAMPBELLS PRIME MEAT LTD Full time

    Customer Service (Evenings) Part-Time Campbells Prime Meat Ltd is Scotland’s leading supplier of foodservice products to hotels and restaurants. We have a vacancy for a Customer Service Assistant to work in our Telesales Team. Duties are taking high volumes of inbound calls from our customers and placing orders onto our computer system, and associated...


  • Linlithgow, United Kingdom Policy Services Ltd Full time

    Do you like problem solving and working with others to create solutions? Do you like working with numbers and analysing data from various sources? Do you like taking ownership and seeing a query from start to finish - even if you need help from others to resolve? Do you like working to deadlines? **If you have answered ‘Yes’ to any of the above, this...


  • Linlithgow, United Kingdom West Lothian Council Part time

    Job Advert28 hours per week, 39 weeks per year, salary pro rata We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically...


  • Linlithgow, United Kingdom Court Residence Full time

    **About us** **Court Residence is a small Aparthotel offering luxury accommodation to national and international guests. Court Residence has expansion plans underway to meet the growing demand at this stunning location.** **As Hotel Administrator you manage and handle tasks including**: - **Leading Front of House and reservations including elements of...


  • Linlithgow, United Kingdom Court Residence Full time

    Hotel Reception/Marketing Assistant We are offering opportunities to join our Hotel Reception/Marketing Team and free up management to expand the business. Operating as a serviced Aparthotel, the Court Residence Linlithgow offers luxury accommodation for short and extended stay use. Our focus is on delivering outstanding customer service and genuine...


  • Linlithgow, United Kingdom Eurofins UK Food Testing Full time

    Company Description **Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with...


  • Linlithgow, West Lothian, United Kingdom Additional Resources Full time £25,000 - £33,000

    Position Type: Monday - Friday Our organization, Additional Resources, is a well-established legal service provider, specializing in customized property transaction solutions and exceptional legal assistance. In the role of a Legal Support Specialist within our conveyancing division, you will engage with clients to collect essential information and keep...

  • Nurse Care Specialist

    2 weeks ago


    Linlithgow, West Lothian, United Kingdom Leaders In Care Recruitment Ltd Full time

    Staff Nurse (RGN/RMN) OpportunityWe are seeking a dedicated and compassionate Staff Nurse (RGN/RMN) to join our team in Linlithgow. As a Staff Nurse, you will play a vital role in providing high-quality, person-centred care to our residents.Key Responsibilities:Assess and develop individualized care plans to meet the unique needs of our residents.Deliver...

  • Nurse Care Specialist

    2 weeks ago


    Linlithgow, West Lothian, United Kingdom Leaders In Care Recruitment Ltd Full time

    Staff Nurse (RGN/RMN) OpportunityWe are seeking a dedicated and compassionate Staff Nurse (RGN/RMN) to join our team in Linlithgow. As a Staff Nurse, you will play a vital role in providing high-quality, person-centred care to our residents.Key Responsibilities:Assess and develop individualized care plans to meet the unique needs of our residents.Deliver...

  • Financial Trainer

    2 weeks ago


    Linlithgow, West Lothian, United Kingdom Cameron Clarke Associates Full time

    Job Summary:Cameron Clarke Associates is seeking a highly skilled Financial Trainer to join our team. As a Financial Trainer, you will be responsible for designing and delivering internal training to new employees, preparing presentations, handouts, and learning materials, and ensuring training materials are produced and maintained in a professional and...

  • Financial Trainer

    2 weeks ago


    Linlithgow, West Lothian, United Kingdom Cameron Clarke Associates Full time

    Job Summary:Cameron Clarke Associates is seeking a highly skilled Financial Trainer to join our team. As a Financial Trainer, you will be responsible for designing and delivering internal training to new employees, preparing presentations, handouts, and learning materials, and ensuring training materials are produced and maintained in a professional and...


  • Linlithgow, United Kingdom Zenergi Full time

    **Description**: The Customer Support Specialist will liaise with suppliers to support the resolution of any queries within agreed SLAs, escalating to the Senior Customer Support Specialist or Customer Support Manager when required. They will work closely with the Bill Validation team, Customer Success team and Procurement team to ensure we delight our...

  • Sales Negotiator

    3 months ago


    Linlithgow, United Kingdom Pacitti Jones Full time

    Pacitti Jones are a well-established, and growing, Solicitor/Estate Agent who is looking to recruit a sales negotiator. The Pacitti Jones group operates a branch network which requires flexibility for operational reasons and, as such, the position may be based in our Grangemouth or Linlithgow Branch. We are currently looking for an enthusiastic and...