Income Reconciliation Administrator

**Job Description: Income Reconciliation Administrator**

Do you like problem solving and working with others to create solutions?

Do you like working with numbers and analysing data from various sources?

Do you like working to deadlines?

Do you like working independently for tasks, but overall being part of a team?

If you have answered ‘Yes’ to any of the above, this opportunity might be just what you are looking for.

**Primary Job Functions**:
Policy Services is a Financial Adviser based in Linlithgow, Scotland. An exciting full time role has arisen in our Finance Department where you will be part of a team who deliver and provide excellent service to our clients. With a turnover of around £16m, your main focus will be to ensure all income received is processed accurately and to the relevant accounts within our agreed timeframe and standards.

**Job specification**:
Ensure all statements are balanced, query with providers where necessary.

Investigate initial income payments and report to our Advice team as appropriate.

Investigate claw-backs as required, contacting Providers and reporting to advisers via claw-back notifications.

Monitor and process unmatched policies/agencies, investigating and allocating as per guidelines.

Process statements manually or electronically with care & accuracy, liaising with providers to ensure receipt.

Set up Adviser Charging payments in online or paper format ensuring the correct procedure is carried out as per provider requirements.

Switch off Adviser Charging as requested, following PSL & Providers processes.

Ensuring workflows are kept up to date to check status of Adviser Charging, querying, and resolving when necessary.

**Role**:
As an Income Reconciliations Administrator, you will report to the Team Leader and will be part of the administration team and as such your job role may occasionally require you to help others complete their duties. The organisation uses a bespoke system which has been created by our IT team; you will be provided with the necessary training to become fluent in its use.

**Salaries and Benefits**:
Starting Salary £21,840

Holiday Entitlement is 30 days per annum (including statutory holidays).

Non-contributory Company Pension Scheme Available

Flexitime

Birthday Holiday

Company enhanced sick pay

Company enhanced maternity and paternity pay

Death in Service Scheme

**Opportunities**:
Excellent communication skills, both written and oral.

Care & accuracy are key when processing large numbers of entries.

A comprehensive understanding of Microsoft office.

You will be able to work to deadlines and present yourself in a professional manner as there are often visitors in the office.

You must be able to adapt to fast paced changes in the Financial Services Industry.

Standard Grade English and Maths - Credit Level is required.

1-3 years previous experience in a similar role.

**Job Types**: Full-time, Permanent

Pay: £21,840.00 per year

**Benefits**:

- Company pension
- Life insurance
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person