Contact Centre Volunteer Staff
7 months ago
**Job Title**
Contact Centre Volunteer Staff
**Role Description**:
Volunteers assist the Contact Centre Duty Staff to prepare the Centre for families by ensuring a safe and welcoming space.
Volunteers help create a warm and social atmosphere to encourage children to relax and enjoy their visit, promoting a positive view towards contacts.
Volunteers support the facilitation of contacts between children and visiting parents/grandparents/guardians, this includes the child handover between parents/guardians to avoid meeting.
Volunteers can sometimes provide refreshments for children and their families and seek to protect children from conflict.
**Availability**
Saturdays - (Time varies between) 9:00am - 4:00pm.
Minimum hours - Ranging from 2hrs to 7hrs per day depending on demand.
**Restrictions - Experience required**
- An interest in children and experience of working with children is preferable
- Knowledge of child development ages and stages
- Empathetic with the ability to remain neutral
- Assertive
- Non-judgmental and ability to remain neutral
- Calm and patient
- Friendly and compassionate
- Willingness to learn and reflect
- Flexible
Travel details: At our Contact Centre's - in Kilmarnock, Suit’s 12-17, The Neighbourhood, Centre Stage.
Own travel is required but travel expenses are reimbursed.
**The pay stated in job advertisement represents travel expenses that are reimbursed and will vary with each claim.**
Minimum age: 18
**Support**
Expenses paid? - Yes
Training? - Training provided is decided on a case-by-case basis.
**Job Types**: Part-time, Volunteer
**Salary**: £1.00-£10.00 per day
**Benefits**:
- Casual dress
- Flexitime
- Free or subsidised travel
- Free parking
- On-site parking
Schedule:
- Flexitime
- Weekends only
Ability to commute/relocate:
- Kilmarnock: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (required)
Work Location: In person
Reference ID: Contact Centre Volunteer Staff Application
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