Client Servicing Administrator

1 month ago


Bordon, United Kingdom PPSL Full time

We are recruiting for 2 Client servicing administrators to join a busy Insurance company based just outside Bordon. This role is a dedicated administration support to the client servicing team.

This role will suit someone who is seeking a career development role or someone who is looking to work in a admin role for the foreseeable.

This is a full time office based role.

**Responsibilities**:

- Provide exceptional client service and support
- Answer phone calls and respond to client inquiries in a professional and timely manner
- Assist clients with account setup, troubleshooting, and general inquiries
- Maintain accurate and up-to-date client records and files
- Perform data entry tasks to update client information in the system
- Assist with administrative tasks such as filing, scanning, and organizing documents
- Collaborate with team members to ensure efficient workflow and client satisfaction

Qualifications:

- Strong clerical and office skills
- Excellent phone etiquette and communication skills
- Typing speed and accuracy
- Proficient in computerized systems and data entry
- Highly organized with attention to detail
- Previous experience in an administrative or customer service role is preferred

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Salary**: £21,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Bordon, Hampshire (required)

Ability to Relocate:

- Bordon, Hampshire: Relocate before starting work (required)

Work Location: In person


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