Customer Service Advisor

22 hours ago


Belfast, United Kingdom RedDot Full time

**Customer Service Advisor**

**Full Time Permanent**

**Based in Belfast, work from home after 12 weeks training**

**Full flexibility required for working hours**

**As an Customer Service Advisor, we are offering**:

- Annual salary of £20,592 per year
- Work from home after 12 weeks training
- Fortnightly Pay
- 29 days holiday plus extra day per year
- Private healthcare
- Overtime available
- Paid Training Programme for 12 weeks
- Discount on number of retailers
- Ongoing Training & development to help expand your skills to reach your full potential.

**Customer Service Advisor role overview**:

- You will be handling inbound calls from customers who have enquiries with their account on behalf of a leading bank
- You will navigate through multiple systems whilst talking to the customer, so multitasking is key for this role.
- As well as having good communication skills, verbally and written you will need to deal with each customer on a personal basis and show empathy towards the customers.

**Successful Customer Service Advisor will have**:

- Minimum of 6 months experience within a Customer Service environment
- Computer literate with the ability to multi-task and use multiple systems at any one time.
- The ability to problem solves & provide the best possible resolution for the customer.
- An ability to work as part of a great team.
- Excellent communication skills



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