Current jobs related to Complaints & Correspondence Officer - Lewisham - Neway International Ltd

  • Housing Complaints Officer

    4 months ago

    Lewisham, United Kingdom Fox Morris Group Full time

    HYBRID WORKING Fox Morris are working with Lewisham Council in relations to finding a Housing Complaints Officer to start work ASAP! **Responsibilities** - To produce information pertaining to the services offered by Housing Services - To deliver an effective and responsive ‘communications, enquiries and complaints’ service to all customers for the...

  • Complaints Administrator

    4 months ago

    Lewisham, United Kingdom The Hyde Group Full time

    **Lewisham** **£24,000** **FTC- 6 Months** Hyde is looking to recruit a Complaints Administrator Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and...

  • Home Ownership Officer

    4 months ago

    Lewisham, United Kingdom Essential Employment Full time

    **Home Ownership Officer needed in Lewisham, Paying £20.59ph PAYE - Reference: RQ1173795** - Proactively manage a variety of RTB and home ownership functions within procedural & legislative - Have a thorough knowledge and understanding of RTB / Collection / Service Charge legislation and communicate this clearly and precisely to others in writing, interview...

  • Home Ownership Officer

    3 months ago

    Lewisham, United Kingdom Essential Employment Full time

    **Home Ownership Officer (Hybrid) needed in Lewisham, Paying £19.87ph PAYE - Reference: RQ1117224** minimum 2 days per week in the office - Proactively manage a variety of RTB and home ownership functions within procedural & legislative - Have a thorough knowledge and understanding of RTB / Collection / Service Charge legislation and communicate this...

  • Home Ownership Officer

    3 months ago

    Lewisham, United Kingdom Neway International Ltd Full time

    Neway are looking for a Home Ownership Officer to join our client based with Lewisham Council. Starting 4th Dec, working 36 hours a week initially for a 3 month contract. As a **Home Ownership Officer**, you will be responsible for providing a high quality, customer focused and responsive service to Lewisham Homes home owners. **If successful the main...

  • Home Ownership Officer

    3 months ago

    Lewisham, United Kingdom Fox Morris Group Full time

    HYBRID WORKING Fox Morris are working with Lewisham Council in relations to finding a Home Ownership Officer to start work ASAP! **Responsibilities** - Proactively manage a variety of RTB and home ownership functions within procedural & legislative deadlines. - Have a thorough knowledge and understanding of RTB / Collection / Service Charge legislation and...

  • Home Ownership Officer

    3 months ago

    Lewisham, United Kingdom Fox Morris Group Full time

    HYBRID WORKING Fox Morris are working with Lewisham Council in relations to finding a Home Ownership Officer to start work ASAP! **Responsibilities** - Proactively manage a variety of RTB and home ownership functions within procedural & legislative deadlines. - Have a thorough knowledge and understanding of RTB / Collection / Service Charge legislation and...

  • Home Ownership Officer

    4 months ago

    Lewisham, United Kingdom Apricus Resourcing Full time

    Apricus Resourcing are working with a local council authority who are on the lookout for a dedicated, experienced Home Ownership Officer for an ongoing, hybrid role based in Lewisham. Within your role you will be working within an experienced team to help aid those experiencing difficulties around home ownership. You will also be providing a first class,...

  • Senior Customer Resolutions Officer

    3 months ago

    Lewisham, United Kingdom Fox Morris Group Full time

    HYBRID WORKING - 1 DAY PER WEEK IN OFFICER Fox Morris are working with Lewisham Council in relations to finding a Senior Customer Resolutions Officer to start work ASAP! **Responsibilities** - To investigate and resolve corporate and statutory complaints, enquiries from representatives and information requests for the Council. - To identify service...

  • Senior Customer Resolutions Officer

    3 months ago

    Lewisham, United Kingdom Deekay Technical Full time

    Hybrid role mainly working from home but expected in the office 1 day per week. This address is Laurence House Catford SE6 4RU which is accessible via Public transport or subsidised parking available on site To investigate and resolve corporate and statutory complaints, enquiries from representatives and information requests for the Council To identify...

  • Planning Officer

    4 months ago

    Lewisham, United Kingdom The Maple Hotel Full time

    **Knowledge** Fully trained town planner conversant with: Town and Country Planning Acts Development Management procedures, Central Government Policy Guidance and associated regulations. The London Plan and Local Development Plans Broader Council-wide Corporate and Planning issues **Aptitude** The ability to give limited advice to Planning Support...

  • Planning Officer

    4 months ago

    Lewisham, United Kingdom Flicky Pubs Ltd Full time

    **Knowledge** Fully trained town planner conversant with: Town and Country Planning Acts Development Management procedures, Central Government Policy Guidance and associated regulations. The London Plan and Local Development Plans Broader Council-wide Corporate and Planning issues **Aptitude** The ability to give limited advice to Planning Support...

  • Accommodation Assessment

    4 months ago

    Lewisham, United Kingdom Omega Recruitment Group Full time

    **Accommodation Assessment & Lettings Officer** Temporary role **Main Purpose of the job**: - To promptly secure temporary housing arrangements and provide suitable referrals to supported accommodations while utilising all available housing resources efficiently. - Ensure that all placements and referrals are made within a reasonable timeframe and adhere...

  • Office Manager

    4 weeks ago

    Lewisham, United Kingdom Hill & Hill Recruitment Ltd Full time

    Our client is a national developer/contractor undertaking major new build residential & mixed-use schemes across the country. Projects are generally high-rise towers/frames with retail & commercial space at ground & 1st floor levels and residential apartments above.The position will be based out of the office in Lewisham, South East London. You will be...

  • ASB Officer

    1 week ago

    Lewisham, United Kingdom Eden Brown Full time

    Job SummaryWe are seeking a highly skilled and experienced ASB Officer to join our team in South East London. As a key member of our team, you will be responsible for responding to complaints, investigating incidents, and taking enforcement action to address community safety and crime issues.Key ResponsibilitiesInvestigate and respond to complaints related...

  • ASB Officer

    1 week ago

    Lewisham, United Kingdom Eden Brown Full time

    Job SummaryWe are seeking a highly skilled and experienced ASB Officer to join our team in South East London. As a key member of our team, you will be responsible for responding to complaints, investigating incidents, and taking enforcement action to address community safety and crime issues.Key ResponsibilitiesInvestigate and respond to complaints related...

  • Resident Liaison Officer

    3 months ago

    Lewisham, United Kingdom Actaris Site Services Full time

    Full Time Permanent - Lewisham - Posted 5 hours ago - Negotiable £ Reference Number: RLO_LEW Location: Lewisham, London **Resident Liaison Officer - Lewisham** Actaris Site Services is looking for 2 x Resident Liaison Officers in Lewisham, London. **Salary**:Negotiable **Job Type**:Full-time, Permanent **Hours**: 8.00 am - 5.00...

  • ASB Officer

    1 week ago

    Lewisham, United Kingdom Eden Brown Full time

    Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in South East London who are looking to appoint a ASB Officer -(Statutory Nuisance) for the 3 months ongoing, at the rate of £30.28 per hour umbrella Job responsibilities To respond, investigate and where appropriate...

  • ASB Officer

    1 week ago

    Lewisham, United Kingdom Eden Brown Full time

    Job SummaryWe are seeking a highly skilled and experienced ASB Officer to join our team in South East London. As a key member of our team, you will be responsible for responding to complaints, investigating incidents, and taking enforcement action to address community safety and crime issues.Key ResponsibilitiesInvestigate and respond to complaints related...

  • ASB Officer

    1 week ago

    Lewisham, United Kingdom Eden Brown Full time

    Job SummaryWe are seeking a highly skilled and experienced ASB Officer to join our team in South East London. As a key member of our team, you will be responsible for responding to complaints, investigating incidents, and taking enforcement action to address community safety and crime issues.Key ResponsibilitiesInvestigate and respond to complaints related...

Complaints & Correspondence Officer

4 months ago

Lewisham, United Kingdom Neway International Ltd Full time

Neway is looking for a Complaints & Correspondence Officer to join our client based with Lewisham Council.

This role is starting on the 4th of March, working 35 hours a week, initially for a 6 month contract. Must be able to work form the office at least 2 days per week.

Pay Rate is £19.05 p/h PAYE

Main Purpose of the job:

- To produce information pertaining to the services offered by Housing Services
- To deliver an effective and responsive ‘communications, enquiries and complaints’ service to all customers for the whole of Group
- To provide management and monitoring of the processing of complaints and official correspondence to Housing Services
- To effectively liaise with Corporate Complaints in ensuring all corporate targets are met
- To lead and manage specific Housing Projects
- To provide accurate and timely reporting information in respect of complaints and enquiries performance
- To support the continuous improvement of Housing Services via the implementation of projects and the effective management of complaints, enquiries and correspondence
- To produce draft responses for complaints and FOIs received against Housing Services.

**Job Types**: Full-time, Temporary contract, Fixed term contract
Contract length: 6 months

**Salary**: £19.05 per hour

Expected hours: 35 per week

Work Location: In person

Reference ID: 1199835
Expected start date: 04/03/2024